I started going to FirsTax in 2010 when Philip Alg owned the company. Since then David did my taxes and it was awesome getting together every year and catching up on family, etc like old friends. I admit I skipped a few of the past years but my taxes are not that difficult and it didn't take long to do of which I was very appreciative but I felt things were off. And I was right. There were several inconsistencies between Davids calculations and the IRSs. And instead of being filed electronically my taxes were mailed in which took longer to process and I incurred a higher interest amount due. I attempted to contact David several times via email, text, and phone. I spoke with Shelby who said she would give David the message. He told me the building was sold and he was moving but would still continue to tax work but four months later I still have not heard from him and do not expect too. I have been trying to wing this tax problem myself staying on the phone daily and up to 7 hours everyday going to the IRS office for resolution but I don't know what I'm doing and that's why I hired him. In the past I have recommended him to everyone I know and have given him 5 stars. With this I would have given anyone else -10 stars but only because of past performance he gets three. I know you can do better David. read more