Company has lost touch with the needs of the consumer. They don't provide reliable information and…read morethe owner of the company is never at work and never returns calls. When I call they always have an issue greater than my loan. The power was out, the phones were off, water was off or the owner was in court being sued. Please do yourself a favor and find a better local lender choice that actually cares.

This mortgage company charged my credit card without my authorization to a third party merchant. I…read morewas told by the manager on 3 different occasions that a check was being mailed to me to cover the charge. After several weeks and 3 phone calls to confirm their commitment for payment, the check came. They did finally reimburse me for their mistake but if I hadn't hassled them for payment, I'm not positive it would have happened.

I called in hoping to do business and the person that answered was rude........... no introduction…read morejust said "hello" in a way that seemed like they were having a bad day.

Shopping for a new house is fun, shopping for a mortgage can be stressful. We spent months deciding…read morewhat we wanted in our house, but we didn't spend much time at all looking into mortgages. This is where Mike stepped in, he not only got me a lower rate than I knew was available, he made the process simple from start to finish! The website is extremely easy to use, Mike and his team provide you a login, instruction and a portal to upload documents with no hassle. I actually did 90% of my loan on my phone, Point and click! The experience with Mike was not only painless it was actually pleasant. Kudos to Mike and his team for providing the type of simplicity and customer service that is lacking today. Relationships matter! Thank you Mike! -JR

Wow! Fantastic resource and amazing performance by Mike and the Academy team. He made it extremely…read moresimple to access and sign all the documentation FAST! He was clearly 100% committed to the successful, expedient financing of my home, and always ready to help with any questions I had about the process and all of the financing jargon. I shopped 12 local lenders and Academy had great rates and fantastic, honest service with a heart to help others. Seriously, LOOK NO FURTHER!!