Mostly a pleasant experience and good hometown bank. Like all commercial banks, lack some services…read moreto smaller consumers

Great local bank. Friendly and efficient staff. The bank has assisted my family with loans, cds,…read moreand checking.. Have used the FSB in Darby and Hamilton for over 25 yrs.

Have been banking with this branch for over 10 years and although we moved to SC we are maintaining…read moreour accounts here. Extremely friendly tellers and personal assistants for customer service which is personal in every way. You are greeted by name and treated as a neighbor rather than as a customer.

Some if the worst customer service I have experienced with a bank. I know banks are cold, heartless…read moreand uncaring but FIB takes the cake. Ditto for their HQ in Billings.

Very unreliable bank and very fishy as well. Not being able to cash out your full checks so having…read moreto cash it at another bank is RIDICULOUS why offer a service at all if you arent going to do it, the customer service has gotten better these past few weeks. Other than that i am switching due to total unreliability as a proper bank and it should not be considered a real bank.

A very fine credit union that takes to heart that their customers are members above all else…read more Wonderful tellers who always have the time to explain situations and assist in purchases of CDs and other account matters. Nice operation.

This branch was very helpful! Audrey was wonderful! So kind and very informative about our…read moreaccounts! They were also kid friendly which I really appreciate!

Not a friendly branch, not an effective manager, you will feel like Alice in Wonderland here and Ed…read moreLuoma is rather sexist and overbearing..... not good service. Find a hometown bank when in Hamilton. Go to Farmers State or Trail's West! Make you wait even with an appointment, give you problems and headaches. Ughh- not a good place to bank! Can't count....

A bank error caused my business account to be sent to a temporary address. This cost hundreds of…read moredollars First Security would not admit to, but I paid for. When attempting to open a business account, First Security Bank claimed I was a charge off custormer when actually over 700 credit rating. Stupid is as First Security acts towards customers. They have the right to discriminate, and not start accounts, you have the right to stay WELL AWAY from First Security Bank.

Not ok for them to charge 180.00 in over draft fees when the money was put back in the account for…read moreall the over draft in less then 24hrs, how is that even legal you guys are absolutely insane horrible just wrong. You don't even deserve 1 star, I can only imagine how many elderly and disabled you guys scam