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    First Response Heating & Cooling

    5.0 (1 review)
    Open Open 24 hours

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    Services - First Response Heating & Cooling

    Electric inspection

    Electric installation or replacement

    Electric repair

    4 More Services

    Generator installation

    Generator repair

    Water heater installation

    Water heater repair

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    Recommended Reviews - First Response Heating & Cooling

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    5 months ago

    Came the same day we called and installed a whole new furnace for us quickly and we're super nice

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    David White Services

    David White Services

    (6 reviews)

    If negative stars were possible I would be posting negative every way possible. I purchased a…read moreLennox top of the line heat pump to replace a working furnace and central air conditioning unit that was very old and not very efficient. While they were installing some new heat ducts they collapsed part of my drop ceiling. They tried several times to repair with tape and wire and finally bought some cross bars and fixed it to an acceptable status. From the time the unit was installed the cooling did not work correctly and was very costly to use they attempted many repairs all summer long and then when the heat went out during the cold and they had to come out not once, but twice to figure out that the unit it's self was bad. So I made do with emergency heat until they could get back a few weeks later with a new unit. While all of this was going on one on the employees backed into and damaged my stairs. I took pictures and reported it to the manager. The employee did not tell me about the accident until the manager contacted the employee and told him to apologize. The manager told me that they had insurance and the stairs would be repaired. It happened that the stairs had just been painted the day before the accident. Months later a young man shows up unannounced and put some screws in the stair case and while complaining about a big sliver in his hand from the damaged railing he asked if that was good enough. He did not replace the splintering wood. Where he had installed screws he had split some wood and made the railing weaker and he did not even paint to cover up his shoddy work or the damage. And lastly after the unit had been in for about 10 months or so I notice a gas odor. I had noticed that my gas bill was higher than I thought that it should be, but it was a new system, so I did not know. Well, the gas odor got stronger and yes, there had been a gas leak all of these months. David White Services sent out a technician and he found the leak at the new unit, but he could not get it sealed and he did not have the materials needed to repair it, so my gas was shut off for a couple of weeks until they got back to do the repair. That meant that I had to make do with no cooking stove. I approached the company about repairing my stairs and some compensation for the lost gas.......oh, and they even showed up without tools so I loaned them mine, ALL of this and they respond to my request by sending me an email telling me that they had fulfilled their contract and would do no more. If I were an employee for this company I would be ashamed and as for the management their customer service and pride in their company is severely lacking. You have been warned.......David White Services is not a company to do business with!

    I am astonished by the excellent service from the Athens OH branch of David White Services. I was…read moreattempting to repair my own older model furnace myself, but the blower fan was not budging on the motor shaft. I called at least 8 other companies and asked if I could just bring the blower assembly to their shop, and have them pull and replace the motor while I wait in my car (Covid concious) and my local David White Service was the only one that would consider it, tho they told me I had to go to the Athens branch (45 minutes away) and specifically told me to talk to Tim, the service manager of that branch. I gave Tim a call, He said he could in fact do this for me, and verified he had a motor with the correct specs on hand. I drove to Athens, happy that I should be able to have my furnace working as tonight was going to be below freezing, and pretty cols all day as well. I dropped off the blower, waited in my car about 40 minutes, and Tim brought out my parts, apologized for the long wait but apparently that fan was REALLY stuck on the motor shaft, and, it turned out that though the motor he had the correct specs, it turned out that it was just a little bit larger in diameter and could not fit the mount. He had spent a lot of time trying to find another motor that would fit with no luck. He apologized profusely for having me drive all the way there and telling me the motor he had would work, and not being able to go home immediately with a assembled ready to install blower assembly. He said that the best he could do was to order a part from his supplier and have it in the next day, and I could pick it up then, and he would only charge me his cost plus tax for the motor and nothing for all his great effort to try to get me fixed up the same day as planned. I fortunately asked if I could do the hour drive to his supplier and pick the motor up myself, and he said actually that would work, He ordered the motor with his special pricing, let me pay him his cost plus tax, and gave me the information I needed to get the part. I thanked him relieved I could still have a warm house tonight, tried to at least give him a reasonable tip for all his efforts, which he refused saying basically that he hadn't really accomplished anything for me other than remove the motor (that would likely have been impossible for me to do). Long story short I only had to do a fair bit of driving, pay special pricing for the motor itself, and go home and install the much higher quality than original motor, and I am now sitting relaxing, the heat in my home quickly climbing to my comfort zone. This man, Tim, deserves a gold medal for going out of his way to help me, and mind you he felt really bad that though he had done far beyond what any other company would do, he couldn't deliver exactly on his promise and got me the part for less money than I could have purchased it myself. Even though things didn't exactly go as planned, I still had a working heater same day, and saved more than the gas and time worth on the entire deal. Great job Tim and thank you! I rarely see anywhere close to that sort of integrity and service mentality and ethics in today's business world!

    Mountaineer Mechanical

    Mountaineer Mechanical

    (2 reviews)

    Owner Eddie Place has always been very easy to work with. Mountaineer Mechanical has fixed things…read moreothers couldn't for me. Maybe the reason the job is more expensive than others is that the job is done right. I was taught when I was younger that you pay for what you get. A lot of places put a band aid on a bullet whole, enough so that you need to call them again in a month. Personally rather use MM than Statewide any day.

    First off the owner is smooth talker and will tell you anything to get a job…read more And tell you about the materials being XY and Z and really it's Something else that they talked up they lie about the materials they lie about the job how long it will take. The quality of workmanship sucks They are over priced they start with one amount of money and then it ends up being like triple the amount of money in the start. When you have a specific way how you want something done they refused to do it your way Especially after you researched a project. They don't stand behind their work. Overall if you're looking to pay triple the amount to have a shoddy job done and to take forever to do then this is the company for you because that's what you'll get overpriced off, lied to Shotty work and they even lie about the work they have done. The name of the owner of the company is Eddie and his sidekick the sales manager is Bobby Bobby was alright but he was a little slick in any he just lied to us over and over and over again.

    First Response Heating & Cooling - hvac - Updated May 2026

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