I cannot say enough good things about Walker County Credit Union! I came to them after dealing with…read morea horrible experience from another lender and was honestly worried about making my closing date. I gave Walker County only about three weeks to get everything done and they absolutely delivered. They made the loan process fast, easy, and stress-free, and even got me ready for closing almost a week earlier than expected. Matt Childers was amazing throughout the entire process and truly made this happen. 5 out of 5 stars for the whole experience. I would highly recommend Walker County Credit Union to anyone looking for excellent service and a smooth loan process.

Efficient processes, excellent customer service, and competitive rates on loans. If you live, work,…read moreor Worship in Walker County, make sure you give them a chance to earn your business.

Very slow service . It's ridiculous. You gave to wait this long for your own money . We will not…read morereturn to this branch

Great bank. Feels like a local bank but with other branches. Always helpful staff. Good hours.read more

The bank of San Jacinto County is a top notch facility with top of the line management and customer…read moreservice.

ASB is stellar on customer service! Of all the banks in the world, they by far get 5 well earned…read morestars for friendliness, accuracy, and humor! All staff have demonstrated the ability to have critical thinking and have helped me problem solve several financial issues. They should do a presentation for the banking industry on how to do customer service right!

Love my bank. They remember me in the drive thru, they are a true community bank. rooting for the…read morelittle guys.

Horrible bank stay away. Choose any other bank. Unprofessional staff who do not care about any…read moreissues with banking with them. Will not fix any problems.

Great bank and customer service is excellent! I love it!!!!! Don't know what else to sayread more

Just good people to do business with I have been banking with them for 10 yrs now and have always…read morebeen happy It's way better than the big city banks that want to charge a fee for every little thing FNB will always have my business.

From the owner: Traditional Banking That's Here To Stay!read more

HORRIBLE experience!! Opened account(s) 8/23, and as of today, 8/24, every interaction has resulted…read morein headaches! whether dealing with online banking, customer service, bill pay, whatever! It is ALWAYS a HEADACHE with these people! They claim to be a conscientious bank looking out for their customers which would be fine if they would tell new account holders of ALL THEIR BLOCKS, HOLDS, LIMITS and other BullSh*t!!! I DO NOT recommend this bank unless you have endless patience and tolerate non-stop excuses for EVERY INCONVENIENCE!! HORRID is the only way I can describe them!!!

This bank cares more about having little chats with employees then working with the customers…read more If you value your time and money don't go here. They really don't care about you as a customer. If they did they would have gotten me a card when I asked for one and would have talked to the 6 ppl waiting in the lobby instead of laughing and cutting up in a office!

The 2 branches that I frequent are always super friendly and helpful, unlike the huge national…read morebanks that I used to bank with. Staying in touch with your customer's needs and being genuine in the conversations and actions with customers makes a huge difference.

To the Executive and Administrative Staff of Southstar Bank,…read more On the evening of 6/21/24 which was on a Friday, at approximately 5:30 pm, my son Eric attempted to draft some financials using his debit card from his account at the Bremond Southstar account. This occurred in Cypress, Tx. for a deposit needed for his apartment. Eric was denied multiple times due to the larger amount needed. The bank-- having fraud protection for sizable amounts withdrawn without notification, locked him from his account. His attempts went well past the closing time of the bank and the apartment complex. For over an hour we were parked outside of the complex with a 24' horse trailer on the side of a busy road. Eric and my wife decided to resolve this crisis by reaching out to Deanna who works at the Southstar Bank in Bremond. Not only did she answer her personal cell phone well past her Friday closing time, (it was now 6:35 pm), but she responded to Eric's needs and facilitated the transfer with her capacity to override the amount allowed under normal circumstances, using the debit card. With her assistance, Eric was able to complete his lease paperwork and move into his apartment that evening. Now-- I bet some of you are thinking to yourselves this was great and you are glad to have someone like Deanna as part of your staff... Let me share this with you guys--what I feel you should be thinking: What Deanna did for Eric and us that evening was not just tremendous, it was exceptional!!! Deanna did not deny Eric's call after hours. Deanna did not tell Eric she wished she could have helped him earlier make these arrangements when the bank was open. What Deanna did was--make an unselfish sacrifice to someone who was desperate at a very unfortunate time. This is the reason I am taking time to recognize her. I have witnessed some pretty incredible deeds in my professional career. This gracious deed Deanna assisted my son with ranks in the top five of selfless acts I have witnessed in my life. Another testament to Deanna's integrity is this. Per the request of my son he asked his Mom to bake Deanna a cake for his appreciation. After delivery of the cake to the bank for Deanna, we discover another selfless act from her. She shared her cake with her co-workers. She could have taken it home. The cake was made for her... What more can I say regarding Deanna?? In closing I will say this... If your banking institutions at every location around the state of Texas have the "Deanna" we have in Bremond, Tx., customer satisfaction will be exceptional. If that "Deanna" does not exist everywhere, I suggest you find "Deanna" and incorporate her into the operation. These type of individuals elevate the standards of your institution because of their sacrifices. They are the "role models" of successful business. I congratulate you as a company having one person such as Deanna to conduct our business with as we do here in the Bremond Southstar Bank. Respectfully, Dennis W.

We opened a checking account today for my son and Mrs. Hardy was awesome. She answered all our…read morequestions and made us feel like valued customers! Thank you for making my son's first experience with banking awesome!