Thank you Tonya and Hayley for your excellent customer service! Always so friendly and helpful.read more

This is a small branch is a beautiful little town. A full service bank with two amazing full time…read moreemployees who will treat you like family. full service bank lobby as well as drive through. Always fast, always friendly.

This is such a great institution, always prompt and professional, as well as being involved with…read moretheir customers needs

These people are the best. I haven't been able to stay afloat due to the virus and UFCU HAS GONE…read moreABOVE AND BEYOND what they had to. Thank you UFCU.

Worst customer service imaginable. This bank is not customer friendly - they don't work with you on…read moreanything - the policies and fees change and the customer doesn't even get alerted or notified. The bank app is not as accurate and the people who work there are robotic about their jobs - no sense of humanity or care. You will be drowned in fees and they are reluctant to see an issue. PLEASE BANK SOMEWHERE LITERALLY ANYWHERE ELSE BUT HERE

The worst customer service, ATM is always down, they close at 5pm , I mean anyone that works cannot…read moremake it before they close for their banking needs, no one is helpful, very rude, and not to mention they pick and choose when to pay overdraft and when not even when u sign up for it......?? No rhyme or reason to it....I tried to make a deposit to cover a check in plenty of time after work (5pm) and their ATM deposit was down (Not my issue) and they returned my check and charged me $36. Wow! Would not credit if back too me!!! At a time when we are all trying to build back after last couple years this is VERY cold hearted and terrible customer service!!!! Defined changing banks ! Melissa P They did come back after I wrote this and pay for the overdraft charge so I appreciated that .....

I was scammed out of $500 using Zelle at Arvest Bank, was an A1 ( Artificial Intelligence) scam…read more Police report was made. Police told me it is called a Deepfake Scam. Arvest refused to refund the money, saying I willingly sent the money. Why would I willingly send money if I knew it was a scam ???? I was literally on a video call talking to the friend I was sending the money to, her voice was the same. I had no idea I was being scammed !! I also received a check from my home insurance company for a new roof, automatically deposited, along with my work check. Arvest withdrew the deposits not once, but twice from my account, so I could give my contractor a cashiers check. This happened November 29th 2024, leaving my account negative. Arvest told me I wouldn't get the money back until December 9th, 2024, including my employment check. I'm done with Arvest !! Hot Springs, AR.

Had an account for over a year, opened a 2nd account, debit card had to be mailed instead of being…read moreissued on the spot. 7+ business days later, debit card hasn't shown up. Go to this location, the teller informs that the card should be there today (at this point, it was 3:45pm the mail had run and my card was not there) and there was nothing else that could be done.

This is a local branch with a change counter that is gratis for customers. It's one of just a few…read morethat is in town - so I recommend it for customers of the bank because they don't charge for bank customers to use it!

Friendly helpfuyl staff and thankfully gratis coffee for "early birds" such as myself.read more

The people that work here are kind, professional and caring. I highly recommend doing business…read morehere!

The employees of this bank are amazing to work with! Thank you very much!!read more

We have been banking with Farmers for years and trust them more than other banks. They are much…read morefaster at noticing a potential problem with your account and notifying you of a problem. The oly time I have been treate..d rudel.y was by a male loan officer and he doesn't count

Friendly service and exchanged some $20s for rolls of quarters even though I didn't have an account…read morethere.