IMHO the manager on Coffeen acts in a HIGHLY unprofessional confrontational and disrespectful manner (I have never encountered something this bad). Behaviors of this nature and severity definitely do not inspire confidence or trust; I have never been so insulted or humiliated in my life, especially when requesting documentation from my accounts which are required of me to fulfill a fiduciary duty. I find this highly suspicious to say the least (the same with the time and number of requests it took to gather statements). I would almost go so far as to say that I feel that I was verbally abused and publicly humiliated in front of people I knew (after requesting confidentiality several times) . After this I would NEVER bank here. read more

I don't know what was up with these two other reviews, I've banked with First Interstate for 21 years, the first two in Gillette, the next 19 in Sheridan. I have only had positive experiences. It seems that we live in a society bent on Cancel Culture and whining, I would disregard the other two posts. read more

I banked here for 25 years with many loans and client referrals. Sadly, the quality of service declined in every way from banking to mortgages. Most recently, I spent 2weeks trying to get my 1098 with 15-20 attempts and it is still not correct. Plus it's holding up my partners from filing taxes. It's not even possible to call as the phone numbers on the email don't work. Lack of communication, difficulty calling anyone, incorrect address on tax documents, lost my new address... I'm switching all my accounts read more