We worked with Rocky Mountain Bank on a purchase in Arizona. They were quick when it came to…read moreunderwriting our loan and we were kept in the loop on what was the next step. Our loan was approved a good week before we were going to close, it was painless and way more enjoyable than working with the realtor we had in AZ! I have recommended this lender already to family.

Absolutely the worst bank in history. Dramatically understaffed, lines out the door, employees are…read morerude. Do not do business with these people under any circumstances.

Atm is always broken , almost overdrawn since i cant make a deposit, horrible , horribleread more

Notary Services at branch inside Albertson's Traveling and…read moreneeded notary in a hurry to get in mail through counter at Post Office on a Saturday. How wonderful that the bank was inside the grocery store ! Great service, to, very helpful, efficient and reasonable ! Thanks!

Avoid Bank of Jackson Hole. Since the ownership change, their service has plummeted. The app is…read moreclunky and unreliable, missing critical notifications for 10 days while racking up $35 overdraft fees plus $5 daily charges on my account due to a missed auto-deposit. Customer service was unhelpful, pushing me to call the branch, where I dealt with Mel, who was dismissive and offered no solutions. This isn't the dependable, locally-owned bank it once was. Take your business elsewhere.

Bank of Jackson Hole is an inept, incompetent, inaccurate excuse of a bank. It takes numerous days…read moreto receive a response; when you finally do speak with a representative, notes are not taken, so the customer not only has to repeat themselves but are expected to ask the name of the representative. The ending is whatever you were told doesn't matter, and it is the customer who is at fault. Go to JPMorganChase or another national bank.

I have been a customer at BOJH for 16 years. I wouldn't take my business anywhere else. I am not…read morewealthy by any stretch of the imagination and often live paycheck-to-paycheck. But anytime I call on the bank to help me with any issue - clearing a check before my weekly payroll deposit, opening a new account for my new business, or simply cashing a check, I am always met with a friendly, professional face and treated like I matter. My annual deposits are less than $50k and I never feel like an account they're willing to lose. I trust Bank of Jackson Hole 100%.