Too much estrogen overload herein. I get a high-drama vibe in the lobby. The DEI hires have run…read moreamuck and it shows. If you are a specific ethnicity, then you a favored. If you are not a favored ethnicity, then you are made to feel unimportant and worthy of condescension. It seems like a contest to see who is the alpha-female each day. Commercial clients can hog the drive thru and individuals can just stfu and wait.

Great employees and managers who are very professional and helpful assisting me every time from the…read moreinside lobby or even the drive through. This bank branch has plenty of parking right in Crete, Nebraska. Overall this bank is really convenient and reliable.

Kiann is a class act. She kept me updated during the entire loan process. Plus she helped us get…read morethe best rate. Have sent numerous others to Kiann and we have all had the same positive experience.

Agree with the previous review. Kiann is awesome. If I need another loan, I will go to her again.read more

I have had an account at Wells Fargo bank for years that required a $500 balance to avoid fees…read more recently I logged in to find my balance was around $400 because they changed the rules to require a $1500 balance. They would not refund the fees because I should have read my statements more closely where they claim to have "announced" this change. Then they told me I could avoid fees by increasing my balance to $1500 so I did that. only to find they are still taking fees out because in that first month my average balance wasn't enough based on the number of days I was above $1500. Again no interest in refunding an unfair fee that they literally told me last month I would avoid by adding this money to my account. Guess they wanted me to increase the pot they can steal from. I will be taking my money out tomorrow. fool me twice... I'm out $100.

As of now they have changed my account and now they want me to pay for cashiers checks and my other…read moreaccount i didn't pay for them this isn't right I've been a customer for over 10 yrs now but now I'm looking at changing my bank because of this I live off a fixed income and I can't afford to give them 10 bucks every month and won't do it

So helpful!! Jen at the Seward location I the best I needed to docusign a piece of paper and she…read morewas way helpful with a old guy

From the owner: Jones Bank offers a variety of banking products and services. They offer Personal and Business…read moreChecking Accounts, Savings Accounts, Personal Loans, Home Loans, Business Loans, Agriculture Loans, Electronic Banking Products, an Insurance Department and a Trust Department. Member FDIC, Equal Housing Lender. Some of the investment products in the Trust Department are Not FDIC Insured, are Not deposits or other obligations, are Not guaranteed by Jones National Bank, Are subject to investment risk, including the possible loss of principal. Insurance products are: NOT a deposit, Not FDIC insured, Not insured by any federal government agency, Not guaranteed by the bank, May go down in value.

I went to order checks. I recieved a letter via FedEx telling me that I need to go inside to see a…read morebanker. Or use the phone system. I'm none verbal and one of the bankers knows this about me. They seem more concerned about losing customers than helping them. Stay away from Wells Fargo. Remember when they were indicted for opening false account in customers names.

Pinnacle Bank has THE WORST mobile app in the world. After spending over 30 minutes on the phone…read morewith their rep, during which time I was being told I was typing in my password wrong (was able to login on my laptop just fine), I was instructed to uninstall the app, power off my phone, reinstall the app, and then she would call me back. We did this, had to reset the password, and it finally let me into my business account. I then logged in on my laptop to update the password there, at which time the app booted me out and would again not let me in. So, we go through the uninstall/power down/reinstall process. I had to set up my app from scratch, re-enabling my fingerprint login and security questions. TWICE. Then, when I finally get into the account through the app, I was unable to take screenshots of the front and back of a check that I need to submit a report. Even though Doris told me that I should be able to take screenshots of the check, the error message was, "This app does not allow screenshots." So I was then told that the branch can make copies for me, which means I have to get in my car to go stand in another queue to get something I should be able to do mobile in the first place. Next time I see Sid Dinsdale at a GOP event, I'm giving him an earful.