The Starr team is top notch and I would recommend them to anyone!! I don't know any insurance…read moreagents that have the dedication to their clients like the Starr Agency!

From the owner: Specializing in: - Insurance…read more- Travel Insurance - Business Brokers - Business & Commercial Insurance - Financial Planning Consultants - Business Management

I came to Jim's office from AAA and I couldn't be happier. The staff is SO friendly and helpful…read more My needs are typically handled in a very short period of time (like minutes and not hours). Amber, in particular, is a gem to work with. I'm a happy camper!!!

Closes the business at 4:00 pm false advertising since they will not take clients at 4:35. When I…read morepreviously called and was not informed/advice when calling over the phone. Ryan female was disrespectful and I was knocking on the door outside for 10 minutes. Go to Wally Doran down the road.

Pete has proven to be an exceptional partner in providing proactive support and advice in an easily…read moredigestible manner throughout the years. He is quick to respond to our questions and always is on top of everything within the insurance realm. If he doesn't know he always finds out the information requested and has gone above and beyond for us in many ways throughout the past 6+ years working with him. He has also been a great source when we have been in need of connections for services such as windshield replacements or things related to insurance claims and has proven to be well connected to top notch groups that have provided the same level of service as Pete! We highly recommend Pete Staton & Concept Insurance and feel confident you'll be thankful you contacted him when evaluating home and or auto insurance!

Concept Insurance is an outstanding agency that always has your back. We have been clients for 10…read moreyears and they have always been our biggest advocates and gone the extra mile for us, whether helping us with claims or helping us find the best coverage options. Everyone at Concept is very professional and supportive, we've never had any issues communicating with them. We plan to be their clients long-term and always highly recommend them to all our friends and family.

Hands down the best place to get insurance here in adrian. Looking for insurance call kapnick…read moreInsurance they will get you the best deal possible and are always only a phone call away if you need them

From the owner: Providing personal insurance, employee benefits, risk management and financial strategies to…read moreclients worldwide, our success can be attributed largely to our people. Kapnick employs over 100 insurance professionals who have earned a national reputation for anticipating clients' problems and creating innovative solutions.

***STAY AWAY FROM THIS OFFICE/AGENT*** After almost a year…read moreof attempting to switch my agent from Manessa to another agent, due to poor customer service and communication from Ali, today's experience with him was the icing on the cake. In my interaction with Ali today he was disrespectful, rude and had a complete lack of professionalism leaving me with no option but to write this review. His abrasiveness, dismissiveness and tone when speaking to me was unappreciated, especially as an individual that has given him business for multiple consecutive years. Rather than attempting to assist he stated, "leave, you've given us nothing but problems since the beginning". Mind you, in all the years I've been with him, I can genuinely say that I have never made one claim against my home or vehicle policy. I've paid every policy in full for 6 months for both of my vehicles and have never ever defaulted on my policy nor had an overlapse in coverage. The "problems" I have given was the complaint to the fact that they hardly ever answer their phone and their customer service is subpar. Basically, if you aren't praising his horrible customer service skills but instead requesting information you are entitled to and your own policy, you're considered a problematic customer. Your company should pride themselves in customer service and attempt to restore customer issues to their satisfaction, rather than being aggressive. Ali's threatening (yelling) and intimidating interaction with me is one that will be shared with the main office. You're running a professional institution and should address your customers, especially one that has been frustrated with your service for over a year now with respect and grace. One thing I can guarantee is, Mr. Chautio will never challenge his anger or disrespect to me again now that my policy is moved to a new agent.

More than your typical Meemic office at Manessa agency, these people put the client first and make…read moresure you are treated properly. a pleasure to do business with them.

Horrible business, dated service, rude staff answering phones. Avoid and go with a reputable…read morecompany. Also the agency website has a security certificate that expired quite a while ago, very unprofessional.

From the owner: Serving the area since 1890…read more Mercure Insurance was founded in 1890 by Captain Hubert Mercure, a retired lake captain. We offer our clients competitive pricing, a broad choice of products (auto insurance, home insurance and business insurance) and unparalleled advocacy. At that time, Dan operated his own business, one of the first automobile dealerships in southern Michigan. He sold Fords and then transferred to Willys-Overland. Many of the local residents' first car was an Overland purchased from Dan - and insured by him. The Agency continued to grow under his supervision until his untimely death in 1935. The agency is now owned and operated by his oldest son, Daniel H. Mercure along with his son, Daniel M. Mercure, who represents the 5th generation to carry on the family business.