With recent construction I have been taking alternative routes to get to work and the Turnpike has…read morebeen reliable. That means I pass through Somerset on the steady and have been hitting up places all through the hamlet. Cue another episode of vehicular banking. I ended up dodging other banks to get here. I did this on purpose as I knew 1st Summit is a bank that will take my deposit. When I did make my way here I did not know how far into Somerset it was. Most banks are near the shopping plazas, but this one is in the heart of Somerset. Which means you have to go through town to get here. Sits rather close the the county courthouse complex and just out of reach from the rest of the businesses in the downtown area. If I remember correctly I entered here on the side street and then exited out onto the main street. It was nice to be able to pull up, do my thing, and then keep my day going.

very poor customer service, they have lost documents that I brought in for them to put on file,…read morealso asked to meet with me to discuss my accounts and only wanted to try to sell opening a new line of credit. They only serve themselves, no5 the customer.

First national bank, in general, I have had more than a few issues with. But this branch,…read moreapparently takes the most rude, most arrogant, evil of tellers possible, and plant them here (or Meyersdale). This is JUST MY OPINION, not proven fact, but I truly believe that employees of these banks are actually stealing people's money and trying to cover up with any one of their hundreds of other issues that they always blame things on (because they NEVER take responsibility for the mistakes they absolutely and consistently make). Not only do I not recommend this bank, I absolutely stress that it's in anybody's best interest to take your money anywhere but first national.

You can tell that this has been a bank that has changed hands several times over the years. Not…read moreyour typical look for a PNC branch. I don't think I really need to go into much depth about the services they provide as everyone should already know. What I appreciate about this location is that they have a drive up ATM that takes deposits, no envelopes required. I hate having to walk into a bank to try and deposit a check and my mobile app for my CU doesn't always work. Funny thing about this building is that they have bird deterrents around the edges of the building but the birds has still somehow managed to get around them.

If I could give zero stars I would. If you need a mortgage run fast in the other direction. STC is…read morethe most incompetent bank I have ever dealt with. After 2 months and still not having a completed appraisal I decided to change to another bank and glad I did or I would not be in my new house. There is no sense of urgency with the mortgage team at all. ​

This "bank" doesn't even deserve to call itself such and needs to remove TRUST from its name. You…read morecannot trust this bank it's absolutely useless. Customer service is a joke, they change their policies WITHOUT notice to the customer and expect you to figure it out. All of a sudden if a check isn't a paycheck or issues BY THEIR BANK your funds are held for 24/hrs doesn't matter if it's a GOVERNMENT ISSUED CHECK or not. I'm closing my account I'm done with this bank. Don't bank here, find somebody who is actually deserving of the word trust