I am giving 1st Class Landscaping a solid 5 of 5. If the ratings scale went to 10, my rating would be a 10. The folks there have earned my total and complete satisfaction.
My experience began as I looked for a landscaping contractor to landscape the back yard of our new home. I had a bad experience with the landscape contractor used by our home builder; consequently, I was a little gun shy, wondering if I could pick a good one, even an excellent one.
I searched online, found the contractors with the best reviews and called each of them. Nobody answered their phone, sending me to voicemail. I left careful, detailed messages with each. Eric, at 1st Class, was the only one who called me back, calling back in less than an hour, :) He set an appointment for the first part of the following week. :) He came to that appointment on time.:) We walked through the project. Eric *listened* to my ideas and made some excellent suggestions. At the conclusion of the meeting he told me he would take the proposed plan back to the office, work up the numbers and send me a proposal in a couple of days. And he did. :) We reviewed and signed the proposal and set the date for the project to begin. And it did, again on time. :)
The crew that came to house was great! Jim, the crew lead, came to me at the very beginning and asked about the type of plants we were interested in. Living in this high desert was new for us and we were complete novices. But, in visits to St. George's Red Cliffs Desert Garden and to the largest local nursery, we found exactly what we really wanted.
Early on, I told Jim that what I wanted at the end of the job was WOW! He and his co-workers delivered WOW!
The guys were great! They made great suggestions and listened to my ideas and concerns. They were polite and fun and worked very hard and tended to the details and they cleaned up everything before they left. Cody came by frequently to make sure everything was going according to plan, checking with me to make sure I was happy. And in the end, I got exactly what I wanted. WOW! Double WOW!!
Thanks, 1st Class Landscaping for a truly excellent outcome. We completely and totally recommend you. read more