1. First Citizens Bank

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North Myrtle Beach, SC

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First Citizens Bank

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - First Citizens Bank

Personal banking

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7 months ago

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3 years ago

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Carolina Trust Federal Credit Union

Carolina Trust Federal Credit Union

(9 reviews)

It appears that Carolina Trust did not like my review and tried to have it removed. This makes me…read morewonder how many more bad reviews they have received but have had removed. What they need to understand is, just because you have reviews removed, it doesn't mean that you are not a crappy bank. So, here it is again: People that think that credit unions are the cat's meow are on drugs. Although the customer service is above average within the branches themselves, don't expect to get a response if you contact them via web. The deposit products are sub-par. The savings account offers a return of .010% and a minimum balance of $100.00 with their traditional savings account to even reap the paltry interest. The free checking account is indeed free but there are no free checks with your account, no frills, no thrills, nothing. However, you do get rewarded with their reward points for using services like E-statements and online banking etc. But, they can only be redeemed for services that the bank offers. Most of these services are either overpriced to begin with, or will be services that only a select few will use. This credit union is nothing special. Carolina Trust also says that you can join online. Not so much. You still have to go into the bank and sign paperwork. So, signing up online is really a misnomer and the site should be changed to reflect the truth of the inconvenience. If you are thinking about changing banks to come to this one; don't. The only difference between this credit union and the "evil" bank you hear so much about, is that you have to pay $5.00 to join. If you are looking for convenience in opening an account with a bank that doesn't require a trip to a branch, pays higher interest (.85%-1%) on savings, and no minimum balance to gain interest, stick with online banks; large or small. Some accounts only require $1.00 to open and no minimum balance. If you want to keep your money locally, bank with the smaller banks like Conway National Bank, Horry County State Bank, Anderson Brothers etc. You may find that their deposit accounts are equal, if not better than Carolina Trust. Carolina Trust will not treat you any better than anyone else. You are nothing more than a credit score to them, as is with 99.9% of all banks. So, other than having the chance to win a TV or supplying kids with an endless supply of Vienna Sausages, stick with the bank you have or shop around for better deposit products that are available locally and online.

I've been doing business with CTFCU over 30 years. Within the last year, I've learned to replace a…read moredebit card is $10, they DONOT offer a temorary card and it took about two weeks to get the replacment. They blocked my debit card because I donated to change.org. to them it was considered fradulent activity. I go to the Conway branch and got my card unblocked, three days later my card was blocked AGAIN! The person blocking debit cards should be replaced by AI (a robot). If i'm rememdering correctly I paid $15 for a $500 cashiers check or whatever it's called. Depending on the teller will detmine how much money you can withdraw at once. I'm ready to END this long term relationship.

First National Bank - First National Bank offers an array of banking services designed to conveniently serve you.

First National Bank

(2 reviews)

Trisha was very helpful and prompt. I have experienced excellent service at this First National…read moreBank.

I hate to give this entire bank a 1 star rating because all of the employees there are polite and…read moreprovide excellent customer service...but it's always the one rotten apple who spoils the barrel and in this case it is the assist mgr, Trisha Bell. My wife and I recently had to change our account details due to suspected fraud. I was having some difficulty understanding the transition process (I don't do this every day...thank goodness). Ms Bell was assisting with the process but right from the beginning we found her to be curt, rude and condescending. Today I asked a question that I had asked several times before (I am a super busy person with my business and some things just don't sink in right away) and her tone when she answered was totally condescending. In a nice but very direct way I said "Tricia...please don't talk to me like I am one of your children". With that she answered...(you will NOT believe this) ...."if you were you would have understood this weeks ago". I was utterly shocked. I could not believe my ears. I asked to talk to the manager, her boss, Julie, and she was wonderful and totally apologetic. But no one can touch Trisha as she is protected.... In any business I have run over the years I would have dismissed an employee on the spot if I knew this exchange went down, but in Trisha's case I don't think they can even give her a letter of reprimand. I won't be taking my business elsewhere as I see this as an isolated incident with one horribly rude and arrogant employee...but the bank gets one star for not telling her to pack her bags and move on, protected or not. Where is Elon when I need him most! .

First Citizens Bank - banks - Updated October 2026

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