Always have a great experience Brenda is a well seasoned professional hair stylist with an amazing…read morepersonality. Highly recommend!

I did not have a good experience however they are refunding my money because I did not get what I…read moreasked for. I have had excellent service in the past but be prepared to spend hours here 5+ and it is very expensive compared to other salons. I do not care for the sinks, you lay almost flat; and the store is extremely cold this time of year. They use Caldwell products here. They are no longer offering esthetician services at this salon.

I booked a bikini wax appt w the aesthetician thinking that such a well regarded place for hair…read morewould also hold high standards in aesthetics. I was wrong. She uses only the strips, which was the first red flag. Not a combination of stripless wax and strips. She tried to yank my hair off with one big haul. This resulted in ripped skin, more-than-usual bleeding, and bruising. This was my first wax of the season, and she clearly lacked the foresight to do small bits at a time and hold the skin in place as she ripped. I now have black and blue bruising on my groin going into the summer season. Horrible. Lashes and makeup might be fine, but I caution anyone who books a bikini or Brazilian at Chelsea Laine salon.