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    First Bank

    4.6 (16 reviews)
    Closed 9:00 am - 5:00 pm

    Services - First Bank

    Auto loan

    Business banking

    Business loan

    3 More Services

    Mortgage services

    Personal banking

    Personal loan

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    8 years ago

    Friendly and efficiency staff makes banking at First Bank a pleasure instead of chore.

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    Review Highlights - First Bank

    Gloria Dominguez and her staff are always friendly and helpful; they even remember your name!

    Mentioned in 11 reviews

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    Bank of America Financial Center

    Bank of America Financial Center

    (40 reviews)

    Venice

    Nice staff, always helpful, excellent Manager and Asst. Manager…read more My wife and I have been customers there for over 50 years

    On 2/8 at ~3:30pm, I tried to deposit some cash. I didn't count the money before the cashier asked…read moreme how much. I said "about $6000". She used a machine to count, told me it's only $6000 (I couldn't see the screen on the machine the way she turned the machine". She immediately used another machine, took some money out to put it on the bottom before the rest of the money dropped down to, and showed me it's $6000. I asked her why she took some money out before machine counting, she said: "the money is very new, hard for the machine....". She then used the 1st machine again, turned the monitor toward me, took some money out AGAIN and counted it. machine showed $6000. I insisted she recounted again without taking the money out. She did it twice. Both times showed $6200. I regret that I didn't report this possible fraud immediately to her supervisor. I called Ms. Cynthia Rodriguez, the bank manager, on 2/10 to report about this. When I called her back later, she told me the cashier did deposit $6200 to my account and did not take any of my money, totally ignored my concern about the cash was counted 5x times, I was told twice that I only had $6000; "the cashier's a 7-year good employee, never had any compliant against her. You had no case regarding any fraud......". She was very defensive, so loud and non-stop talking. I had to talk over to stop her. When I asked for the regional manager's info, she refused and told me to call customer service myself. Ms. Rodriguez not only ignored customer's concern, but she also had no customer service skills at all. I wish BOA will pull up the security tape (hope it has audio) for 2/8, ~ 3:30pm to verify an attempt embezzlement. I will never trust this BOA branch again.

    First Bank - banks - Updated May 2026

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