John sims and black onxy lending fraudulently stole 10k from me and after calling him on it he said…read morethat he would return it but low and behold nothing. They have not returned calls or emails and now the authorities are involved for fraud. I would have given zero stars if I could. They do not have any investors for your project and only pretend to in order to scam you out of your money. JOHN SIMS AND BLACK ONXY LENDING IS A FRAUD...DO NOT DO BUSINESS!!!

Black Onyx, specifically Diane Cole, Michelle Wax, and John Sims are frauds. They took my check,…read morebut the very next day I had secured funding elsewhere and informed Black Onyx I would not require their services. I had not filled out any of their "due diligence" paperwork yet so they had not done anything on my behalf. They promised to return my money by Oct. 12, two months after sending the check. It is now January and I still have not received anything. They are all crooks.

We found the Zhou agency from our good friend Barry and have been super pleased with this agency…read morefor our tax preparation. We have fairly complex taxes and our old CPA took forever and often had mistakes. I remember the first time, our taxes were done quickly, accurately and all computerized for about the same cost. This year like the last two, we did our taxes remotely and it was done quickly and accurately as usual. I highly recommend the team at Zhou agency.

My tax was simple, I gave them all my information in Feb but they didn't tell me until the day…read morebefore deadline that they had file extension. Absolutely nightmare. They are selectively "friendly" to certain customers. If you bring in a lot of tax revenue to them they will treat you well. In my case, the owner pretty much told me I was nothing to their business, they would not accept me as a customer because my tax was too simple and cheap to do. Probably also why they deprioritized my tax filing till after the deadline. What a disgrace

Kudos to Jason who is possibly the general manager. He is the most upbeat person i've ever met at a…read morebank at 9am on a rainy day. What kind of coffee do you drink? I'm switching! The wait can be a bit of a pain sometimes but consider its location and the number of people who think they are going to "run in real quick over lunch"

Went to this location for a quick deposit and went to the teller because of the amount. There was…read moreone teller, which was a surprise for Friday at lunch hour. Fortunately only one person ahead of me so it was quick. Teller was pleasant but not anything welcoming or appreciative of my business. Average customer service, nothing great-nothing bad. The experience today was just ok, nothing out of the ordinary. Sometimes I think is just more pleasant dealing with robots than with actual people that have the hospitality of a robot.

I needed a local Chicago bank since Wellsfargo is just not that big here. I signed up with FNCU and…read moreI've never regretted it. Jade and Adrienne are the sweetest ever. So nice and professional. Yadi Vagas was amazing to but she has moved to another location now. One other thing that really impressed me about the 541 Fairbanks location is that they hold monthly classes to teach customers about money and finance! Wells Fargo never offered me anything like that! I will not be in the Windy City forever but as long as I am, I won't be banking anywhere else. Great job FNCU....and thank you Jade and Adrienne! You ladies are the best!

Upon opening an account, I was told that I am not able to be offered a simple checking account due…read moreto credit history. When inquiring about why, I was met with smart remarks and passive aggression about my credit file. After a disagreement, I was hung up spoken over and hung up on. Customer service is horrible.