I went here with my mom last week as she had received a letter saying she had got to that age when…read morea full body check-up was necessary. Though not ill she was still nervous so I offered to go along with her to hold her hand. Inside I realised the enormity of the surgery. There must have been at least 20 consultation rooms. We were running late and couldn't get through on the phone to let them know so we just turned up hoping my mom could still be seen. The lady behind the reception was really understanding and helpful, it was as if she could sense my mom's nervousness. She said we would have to wait about 15 minutes When we were called through, the doctor confirmed whether or not my mom would mind a trainee doctor being present, of course she said no - if anything to confirm she would have a detailed examination. The doctor then continued through the health check procedures. She went through some details of how my mom could bring her cholesterol down and she discussed her BMI. The doctor clearly wasn't putting on a performance for the sake of the trainee, she just wanted my mom to be completely comfortable and to go away with all the information she needed. If I still lived over this way I would transfer my Doctor's surgery to here right away. I was really impressed with the professionalism of all the staff here, if only all doctor's surgeries were like this.

if it was possible to give zero stars I would, I've been ill now for nearly a year this so called…read moredoctors surgery has done nothing to help me. they've totally destroyed my already fragile mental health to the point where I've self-harmed and threatened suicide on a number of occasions. Yet they continue to show no care whatsoever it feels like they wouldn't care if I was dead it'd be one less for them to have to deal with

Have been impressed with these doctors since joining approx 9 years ago. Can usually get through…read morefirst or second attempt to book an appointment and not signed up to that ridiculous 0844 expensive number that most surgeries have. Receptionists are great, friendly and helpful. Have been impressed with how thorough my doctor is. Great service.

Oh gosh well what positives is their about this practice ?? It opens which is the only good…read morething. Surgery is small and old and outdated. Some receptionists are polite and others , well I'd rather not say!! This surgery has a nurse who doubles up as a GP ?? Yes you work that one out. Dr Sagoo is the most annoying GP I have ever met. Common courtesy obviously eludes this man. On entry to his room there is no hello, welcome etc... Just a nod of head enquiring what do you want... Terrible people person skills. This practise is over subscribed and its all about money.. Best of all was I attended surgery just and Dr sago instead of running his practice decided to clean his car outside in front of surgery waiting on their appointments!!! When I questioned this with receptionists I was informed he hadn't arrived yet until waiting room showed her what he was doing!!! As stated this ignorant man is only interested in his bank balance/practice balance and not the care of his patients!! There is a lovely GP named dr Sayeed who is a wonderful doctor showing warmth, care and interest. However he is not always at this practice so I like lots others do wait .... If your looking for a welcoming, efficient run practise then DON'T look here !!!

I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.

The building looks great for a doctors' surgery and the standards of service match the appearance…read more Getting an appointment with the doctor didn't take too long but I spent about twenty five minutes in the waiting room with only magazines from 2009 to keep my mind occupied. So that was pretty boring. The doctors themselves were really helpful in getting to the root of my problem. You know how some doctors try and see as many patients as possible to keep things good, tell you not to worry when you think you have a serious problem, give you some drugs and hope the problem goes? Here it felt like the doctors (and receptionists) actually care, result!! Yes they gave me drugs to solve the problem but that came with genuine advice and reassurance. They're a teaching practice so it can be embarrassing having a student present; especially if you have an extremely personal problem. It was a little too far for me to travel but the services provided make it worth it. So I think the Hall Green residents are lucky! There's no other place like this so it's great that they can do: screenings, vaccines, antenatal clinic and asthma clinic plus there's a pharmacy so you can immediately pick up your prescriptions; extremely handy as I am a busy person.

Doctors are shit don't go there , the reception staff are not helpful at all , I've just had a…read morechild an been trying to get appointment with then but keep telling me they don't take appointments anymore it's a morning surgery an u just attended that , also the reception staff told me they close at 1 , this doctors use to be brilliant but has gone down hill drastically I find the staff rude who don't wish to help with any problems just give u the brush off to get you away or of the phone , I'm actually looking for a new doctors as they are not helpful . Don't go