I do not understand all of the negative reviews on this site about Stephanie Morris Nissan in…read moreSedalia. Overall, I would rate this dealership a 4 out of 5 stars, and here is why: - Ryan and his team worked hard to get me approved for my 2022 Nissan Altima and did all they could due until I was approved for the vehicle and had insurance to take it home. After a long 4 hours with them being swamped, they still prioritized myself and my inquiry about the vehicle. - Although my first contact was regarding the 2021 Nissan Altima 2.5S, and I was approved and everything, the vehicle wasn't even on the lot which is one of the reasons I took part of the 5th star rating. - When I brought the vehicle home, I did notice that the left headlight and left bumper were inoperative, but things like that happen on vehicles and can often be overseen, especially if the vehicle is test drove mostly during daytime hours. This is an additional reason I took the 5th star. - Tons of engaging activities to keep your mind off how busy they are, and keep you entertained during the process. - Overall, the vehicle was clean, and they were able to get me a good deal on the vehicle with only 6k miles on it. I would recommend this dealership to friends due to how professional and friendly they are, and how well they are on customer service. I see that some of these reviews can be a negative approach to this dealership, and I would not agree with some of the things stated within these reviews. - Austin Thorpe

We had a good experience when we purchased our car at Stephanie Morris Nissan (SMN)- HOWEVER - we…read morewere given a warranty brochure by the finance manager and were told this was covered on our car for one year. When we made a claim for the warranty repairs Chevy said we were not covered. Now SMN will not cover the repairs. I have spoken with the current manager (Bron) (the one we had, Ryan, is gone now) and he refuses to honor the coverage we were told came with our purchase. This is NOT unreasonable to expect what we were told by their manager at the time of our purchase. So BEWARE they DO NOT do what they say. Please share with all your friends not to purchase a vehicle there until they have honored our warranty coverage! Bron told me "We will not cover anything, so you can get a lawyer". Thank you, Terry Smith

Just bought a 2014 Scion XD from them. Very clean, polite and pleasant used car deals I've ever…read morehad. Car was just as described, looks and runs like new, all inspections done, completely detailed and full tank of gas. Shop was very professional and clean. I wouldn't hesitate to buy here. Thanks we are very happy with our experience.

Been here twice with random issues. They are very quick to fit me in. I drive an old 03 Honda…read moreElement. Not only have they diagnosed a few things and fixed them, they offered me a list of things they found that need attention and the list was on point of things I already knew so it wasn't made up. They are friendly and seem very honest. Great work and good pricing. They wont do things without talking to you first and offer options. They have not made me feel like I "NEED" to fix things but straight honest about the issues and let me make a choice. Which I appreciate. Will use them again.

TPS Service all 4 tires. 2011 Toyota Camry LE. Reset dash light. Serviced 1997 Toyota Camry LE…read more Replaced alternator belt. Overall inspection for a 350 mile road trip.

Tire rotation and Oil changed. Stopped in on my half day as it is my only time to get these…read moreservices done, was turned away on 05/05/25. Offered next day however unfortunately I work same hours and can not get my car over there on any other days... Stopped in 05/14/25 requested services... They accommodated, got my car right in and out, done in no time! Excellent service and turn around time! Great place, great staff, excellent service. Thanks again Mike!

Great service and honest about what your car "needs" and what can wait. They make an honest buck…read moreand aren't "part changers" like a lot of places. They diagnose before they just start putting in new parts cause they "think" this is what's wrong

I went to their place to fix my car and I spent like 6 hours. And they fix something different and…read moremy car got worse than before. Also they charge me more for the labor price . I honestly don't recommend this place at all.

Extra mile serviced my truck for a mystery leak. They worked so hard finding the leak in my truck…read moreand did an amazing job figuring out something that I couldn't. Their price was great and there work was good.

Took my truck in to Extra mile. My truck was broken into. Owner paid for damage except didn't…read morereplace my stolen cup holder. I gave Extra Mile $900 to NOT FIX MY TRUCK. Owner then suggested removing the tank for $450 and washing it. I ran into someone who recommended another shop because removing the fuel tank and cleaning it for that cost was REDICULOUS! Took it to other mechanic. He found the problem immediately and fixed for $500 Parts, labor and my truck runs great again it was a Broken fuel pump. Extra mile didn't have a clue. Extra Mile was going to wash out the tank for $450 !!!! What a waste of money and time.

Excellent prices and great people to work with. Friendly and fast. If you need your car worked on,…read morethis the place to go.

Fast and efficient inspection done on my car, great customer service, and fair prices.read more

Came in for a tire change, was told to comeback in 30 min. I was back in 25min and was told that…read morethere is a car in front of me. I was willing to wait, then he took another car and started working on 3rd vehicle. I just left. Overall bad customer service, waste of my time.

We have came here 6 times within the last 40 days to get a tire changed on the same wheel each time…read more. I can understand the tires are used but now I'm starting to think that they are just giving us overly used tires . For $65 each time I think it's best if we just looked other places and invest in great tires . They also have told me and my mom different prices . They wanted to charge her $75 bucks for a tire change and with the history I had I wasn't going to let that happen .