Great customer service and so knowledgeable!! They explained everything they did and had me in and…read moreout in 10 minutes without making me feel rushed. Will definitely be back!

terrible custom service, guys rushed on my oil change, put my lug nuts back on too tight, I paid…read morefor a balanced they didn't switch my tire, asked for air to remove my sensor light,drove down the street after leaving & it still was showing. went back up there for him too over fill my tire. don't not recommend unless it's the one in Maumelle Arkansas.

Dre, Marlon, and Devon are ROCKSTARS. These guys listened to my needs and they got my car finished…read more& tires repaired quick. I received service with a smile and with kindness. I appreciate these men for being professional and for caring. I highly recommend this business! I have been five places today and was treated with careless disregard at the other tire centers. When I arrived at Jiffy Lube, even though they were busy, I was treated with respect and courtesy. I will remember to come see them when i need assistance with my tires or oil change in the future.

These guys do a great job the manager is very conscience of the quality of work and questions…read moretechnicians if they have completed service requirements before moving on. These guys are prompt but very good and quality surpasses quantity here. One of the best Jiffy Lubes I've used while traveling the us. I was using another lube service only to find out they didn't check any fluid levels in differentials or transfer case nor did they grease my vehicle!!! These guys do a complete service.

It took an hour and a half.. and once you're in line you of course can't get out. the price is…read morecriminal. And two weeks later my protection plate came halfway off because either they didn't tighten it properly, or maybe forgot a screw. It's destroyed now and I have to order a new one. I tried calling customer service so I could give them the chance to fix it, but the hold time is insane. So $99 later and having to order a new protection plate and install it- no I don't recommend this place to anyone..

Take 5? More like Take 45... as in I waited in line for 45 min with one car in front of me before…read moregiving up and leaving. I would have left sooner but I was blocked in by a car behind me. When they finally gave up and left, I was able to leave. 45 min. all I wanted was an oil change. No one came to my car to greet me or apologize for the wait, or even to give me a bottle of water like they did the other cars that were waiting. The staff appeared to be standing around, getting drinks for themselves out of the cooler. There were three cars in the bays when I got there, and the same three cars when I was finally able to escape. I ended up going to Splash on Wellington where I was greeted promptly, told it would be about a 10 min wait (it was), and witnessed the staff working efficiently and being friendly.

I arrived early around 8:15 am to have my car diagnosed. I waited more than 2.5 after seeing other…read morecars after me getting serviced. After waiting more than 2.5 hours I asked if they had started on my car and he said no, it'll be another 20-30 minutes for a total of 2 more hours to diagnose the car. I told the tall guy with glasses i couldn't wait any longer and asked for my keys back. No one checked on me and when I asked if they had started on my car, the tall guy with glasses acted as if he was annoyed. Horrible customer service experience. I called another company and the representative scheduled me in the same day and said the diagnostic will take an hour to complete. Would have given zero star if I was allowed!

Charged arm and leg for a simple refrigerant refill. On top of that. The passenger seat belt cap…read morewent missing. Prior to me an elderly customer was there for a sudden flat tire and told them they could not find anything. Customer left and yup they forgot to put a cap or a part back. Poor guy had to drive back to retrieve it. Zero customer service. I would not trust these people. And if you do go there for service. I recommend to check everything to ensure all bolts, nuts, cover and caps are replaced.

Polite and welcoming staff with quality service and a convenient location. The only non-ethanol gas…read morestation in midtown-close to my house. Good car advice and fair car repair service prices supports my return back to Jett's gas & service.

I live close by and have been coming here ever since they opened 30 years ago. I trust them. High…read morequalilty service, and they give good advice. Sometimes if I am in a hurry, they move me up in the queue, but if not, I am fine with others going ahead if they are in a rush. Many times they have done little things for me for free. Since they are so great, I go out of my way to gas up here. Also, since they are so well regarded, they can get crowded. Once I accidently left without paying, they only smiled me when I showed up later embarrased. Under new ownership now, but I trust him and the crew the same way.

I took my car in for a simple oil change. I noticed a little oil on my treated garage floor almost…read moreimmediately after a day or two. I don't drive the care often, however every time I would use the car the same little oil drops were there. This week I drove the vehicle and noticed a big puddle of oil. I immediatly took the car to Firestone in West Little Rock. It took them only a few minutes to tell me that I should return to who ever changed the oil last time. The oil filter was not put on correctly. It was leaking all around the oil filter seal. I took it back to Precision. They took 10 minutes to try and convince me that it was something else and not poor quality service on their part. Also as a side note the Manager is the 3rd manager I've met in 3 different visits to this store. Terrible accountability and worse service. DON'T TRUST THIS STORE. If they can't preform a simple oil change correctly they can't be trusted to do anything else right. They sure as heck will not stand behind their work.

Wost place in little Rock to get car fixed parts changer no actual mechanic the tech had me out…read morethere watching you tube post trying to diagnose my car really

Wonderful service. Dropped Sunday morning for oil change and they got the job done. They checked…read moretire pressure and added windshield wiper fluid.

Firestone Complete Auto Care 11104 N Rodney Parham Rd…read moreLittle Rock, null 72212-4118 My TPMS light was activated on my 2019 Subaru Outback, so I decided to go to the Firestone at 11104 Rodney Parham Rd to have it checked out. They did the assessment and then told me: 1. There was a nail in the front tire 2. The psi for a back tire was 10 3. The front tires were bald 4. So much wear had occurred in the front tires that the steel band was visible. The estimate with tax for 4 new tires (Subaru recommends replacing all tires at once), along with an alignment was $1117. I do most of the maintenance on all my vehicles so I wondered how I could have missed so many things. After thinking about it, I decided to go have a look for myself. When I arrived, my car was on the lift. I walked into the shop and started to inspect the tires. With the technician standing right beside me, here is what I found: 1. There was no nail in any of the tires. 2. I had checked the psi for all four tires just before leaving the car at the shop. Subaru tells you the psi for each tire. None were below 34 when I left it in the parking lot. 3. No steel band was showing, or even close to showing. There was some uneven wear in the front tires from an alignment issue. 4. The front tires were far from bald. There was plenty of tread left on both front tires. In the past this store has served me well. I had no reason to not trust them. I filled out a review on the Firestone website and a manager from the shop called me and apologized for the, "misunderstanding." I replied that there was no misunderstanding, but after thinking about it I concluded he was correct. The misunderstanding was that they, "mistook," me for a fool. I would encourage anyone even considering taking their vehicle to this shop to inspect and verify their assessment if you are able, and if not, take someone with you who can.

Steve was mobile and came to my home, bought the alternator, changed it out, was diligent in…read moregetting me back up and running again and he came to me. I have nothing but good things to say about that kind of service.

Quick, professional and on time. They came to us, no need to spend the day in a repair shop!read more