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    Firestone Complete Auto Care

    2.1 (40 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Service, lacking professionalism, not even busy!
    Kyle B.

    How can I book an oil change ONLY at 7:55am for a 12pm appointment and go into Abington and nonchalantly the representative says to me "we didn't confirm" and we won't be able to get you in for an oil change until Thursday. I've been coming to Firestone in Abington for over 15 years and not sure if I'll be back. Completely unacceptable and not customer centric. The manager Kevin usually runs a better and more professional environment. Firestone corporate is not worried about the service side of the their business. I'm very disappointed in this location and their corporate. Over 15 years and thousands of dollars spent here. I just spent over $977 two months ago and didn't blink twice. Never once have I've been treated this way, however when you get newer people that aren't experienced enough this is what will run your business into the ground. Especially repeat customers! Teachable moment.......:( I thought about posting on LinkedIn where I have over 3,000 connections, however I'll wait to hear from the manager!!

    Steering wheel
    Shaun B.

    Absolutely horrible, I would never in my life recommend this place for any service. They told me they could do an alignment, I only needed a minor adjustment because it drove straight however the wheels only lost tread on the outside. However when I got my car back the alignment was worse than it was when I took my car in the steering wheel was shifted to the right while it drove straight. They also said that they didn't have the right equipment to repair my vehicle and told me after they screwed it up, why not tell me you can't fix it instead of ruining my vehicle. They repaid me for my alignment however the cost to get everything repaired at the dealership was 5,102 dollars. NEVER AGAIN!!!

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    5 months ago

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    2 months ago

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    Lee S.

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    1 year ago

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    Lee S.

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    8 months ago

    they will nickel & dime you. I was charged $75 to replace license plate bulbs. They wanted $400 for unnecessary maintenance.Never again!

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    Lee S.

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    2 years ago

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    4 years ago

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    Bridgestone S.

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    5 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    13 years ago

    Had 4 tires replaced here and the service I recieved here was good. Would deff be back for other things

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    12 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    But I actually had a completely positive experience with Firestone on Old York Road.

    Mentioned in 2 reviews

    Read more highlights

    Willow Grove Automotive - Start-up problems, low acceleration, rough idling and engine stalling are signs your vehicle needs a tune up - Car maintenance.

    Willow Grove Automotive

    (22 reviews)

    The technicians are knowledgeable and honest. They cut right to the chase with diagnostics and…read moreservice. They give options as far as what's in one's budget. Great place to get inspection. My wife and I used this place several times and we're impressed with the quality of service and their treatment of us as customers in comparison to most of the other places in the neighborhood

    errible experience and I've been coming here for over 15 years. I considered not saying anything…read morebut I hate when people are taken advantage of. The current staff is unacceptable. We went for a simple oil change. They left lights switched on over night which killed the battery. When we went to retrieve it in the morning the lights were still on. It was dead and needed to be jumped. Dee assured us if this keeps happening that they would replace for us. It inconvenienced us on multiple occasions having a dead battery. So we called Dee, explained the situation and she said no problem we will fix it. We arrive the next day only to find they wanted to charge us $170 plus! Outrageous. "Ooo ok really sorry we'll take off the labor, the total is $140." Unreal. Perry offered zero help and tried to brush us off. He supposedly called the owner and ultimately the took $30 off. Also to mention our battery still had a positive charge, something they did not test before replacing, only after. I highly recommend to use any other technicians than these as this how they treat their LOYAL customers.

    AAA Willow Grove Car Care Insurance Travel Center

    AAA Willow Grove Car Care Insurance Travel Center

    (50 reviews)

    Clean, bright; folks were friendly! I went for fingerprinting - desk was easy to find. Nice guy…read moredid the fingerprinting . The staff at thefront check-in desk, as I was leaving, even helped me with advice on a car phone mount! I would not hesitate to use this AAA! (FYI, I am a member, but they seemed to be helping anyone who needed it.)

    If I could leave 0 stars I would…read more I had a very disappointing experience with AAA following a recent oil change. I recently had an oil change at a Nissan Dealership and I was informed that a previous service provider(AAA) had overtightened and stripped the drain plug, leaving me responsible for a $400 repair just to get my car back. I contacted AAA immediately to report the issue, but was unable to reach a manager despite multiple attempts over several days. I was told to call back, then told the manager was unavailable, then promised a follow-up call that never came. I was told by a worker there, believe his name was James that I should be entitled to a reimbursement if they're at fault. After finally speaking with a manager nearly a week later, I submitted documentation from the dealership confirming the damage. The next day I received an email stating my claim was denied because AAA did not have the opportunity to inspect the damage themselves. This was extremely frustrating, as I made repeated efforts to contact them but was unable to get a timely response. Overall, this experience showed a lack of accountability and poor customer service. I felt completely disregarded as a customer and will not be returning. I would not recommend this location to others.

    Tom & Sons Auto Repair - My Wife And Son

    Tom & Sons Auto Repair

    (59 reviews)

    Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

    Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

    Firestone Complete Auto Care - tires - Updated May 2026

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