I needed the damper opened on my fireplace…read more One of the owners responded to my request promptly and set a diagnostic appointment. He assessed the problem quickly, advised me of a solution, ordered necessary parts, and set a repair appointment. Within a week the problem was solved with friendly and skilled service.

Excellent experience. Very knowledgeable and transparent. Pricing was fair and quality was…read moreoutstanding. Very responsive and thorough. Provided ample pictures before and after.

My husband and I met at the Destin location. We were earlier than our discussed arrival time…read more Deslynn was kind enough to help us out anyway. We were able to schedule an appointment for a technician to come out and help us decide on the best grill. She was so wonderful and accommodating to us. Can't wait to see the end result!

#1 FIREPLACE INSTALLER & TROUBLESHOOTER FOR THE ENTIRE PENSACOLA AREA !!!!!…read more If you're looking to have a fireplace installed, cleaned, or maintained I wouldn't go with anyone else, further more if I was looking for any service also provided by them they'd be the first company I called. After using and calling around to all Fireplace companies in the Pensacola area I found Doodlebuggers, when trying to convert my wood burning fireplace into a gas fireplace (gas line already installed). I first was directed to Amanda, WHO IS AMAZING, she handles and coordinates the project. Brain and another tech came to my house, did a thorough inspection, even catching that a previous company broke building code by replacing broken old ceramic plates with metal plates. The price for two ceramic plates, fire log set, burner, and installation came to roughly $2200, which is great pricing. Only thing I didn't have them do is paint the plates, just due to the man hours that go into which drives up the price. Also, their schedule is a little further out than most but it's worth the wait, if you want it done right. Two things to note, they are the only company I found that actually installs gas burner systems! I was shocked by this when several others claim to be experts in this field?! Also, don't be deterred by them having fewer stars some companies are grouped together and don't reflect just their shop, but the entire region. For example the one that broken building code, eventually admitting to it, had 350 reviews with a 4.9 rating and I'll never use them again.

Todd B. Nick is a person who can be trusted, sincere to his…read morecustomers and appreciated. He did a beautiful job replacing the chase and cap to the chimney on our townhouse. We are grateful for your service and thank you very much.

Quick response time when making an appointment. Great service and pricing! Will be using them in…read morethe future for any of our chimney and fireplace needs

We bought a house that had a fire in the garage but there were a lot of issues with the heat and…read moresoot. We called ARC to make sure our gas fireplace was safe and would work. John came out and did the inspection. It turned out our chimney needed to be moved 2" as it was resting on some of the framing. They fixed everything, replaced the screens, rocks, embers & even came back after the gas was turned on to make sure everything worked and was safe. Amazing service, amazing customer service.

These people are great. Wayne Haskins showed up early. Did the work quickly and professionally,…read morecleaned up afterwards. Was polite and friendly even made friends with our dogs.....I would highly recommend this business to anyone. They are the best.

Steve helped me with my drafting issues. chimney works perfectly now and no bad smell. Happy wife,…read morehappy life

Service person was out on a Holiday. 2 days after calling for service…read more he was very thorough. Explained any problems and made recommendatios to improve chimney. Could not have been happier.

Patrick is the finest serviceman I've ever had in my home. He took his time and has lots of…read morepatience. Great experience

Our gas fireplace was having issues, so we contact ARC Chimney Services…read more The tech showed up on time and went right to work troubleshooting the problem. In a matter of an hour and half, he had it up and running like new. The tech was very professional and answered all our questions. The overall cost was very reasonable and satisfying. I would highly recommend ARC Home Services to family and friends. Thanks again. Charlie G.

After researching chimney cleaning services I decided to make an appointment with ARC Chimney…read moreSweeps. When Chase arrived he was professional, courteous and knowledgeable about the process. I had scheduled both an inspection and a cleaning for my fireplace. However during the inspection Chase informed me that my fireplace did not need cleaning at that time. This honesty made me feel confident in their service and appreciated their commitment to quality over unnecessary work. During the inspection he saw rust inside the fireplace and decided to climb up to check it out. Once on the roof he found that the vent was not sealed properly which could lead to further damage. It was clear that the vent needed to be replaced to prevent future issues. As promised the company would deduct the inspection fee from the total cost of the repair work. He took pictures and wrote explanations for each step to ensure everything was clear and I understood what needed replaced.

I had them come out and fix my chimney and they kinda lost my job in there system. But I called and…read morethey came out and even stayed after dark just to make sure it was done. I will be using them again for anything with my chimney.

Wasted my time coming here. They are closed. Update your hours if you are going to be closed.read more