Food: 10/10 Service: 10/10 Ambiance: 10/10 The subs were phenomenal! All of our subs were cooked PERFECTLY. The staff was very helpful as I placed the order on the app wrong and directed me how to fix the order from my side with the promo code. Very nice customer service! read more

Bit bummed today. Ordered the large corned beef sandwich. It was good except the corned beef was so tough and chewy, not tender. Also, quality control issue: trying to split the sandwich but it was cut not in half, but I got 3/4 & hubbie got 1/4. Still love you guys but, meh. read more

This location is a joke! Get your bros to stop playing and work the job they were hired for. This is not a $14 sandwich and it didn't include what I asked for. I had to call for them to get my "to-go order" because they walked to the back when I walked in. Also, you can not leave a review for them on their listed survey site. Please see pictures! read more

See all

This location is great. It's usually pretty tidy and fast. The food is fresh, staff is moderately friendly and I'm happy they brought the hot sauce bar back. read more

I used to enjoy subs from this place. The Last one i had today will be the last. I got a spicy meatball sub. It was the worst sub I ever had, I couldn't eat but two bits and had to throught it out. So much sauce on bread it completely fell apart over cooked under burn, cheese was???? Stay away from this place..has gone down hill real fast. read more

Normally I don't frequent franchise fast food. On numerous occasions I have visited this firehouse subs. Out of the handful of chain sub shops in the area this is the one I always return to. The bread is not full of air like one of the competition. Air in the bread leads to the sandwich getting soggy if you don't eat it soon. The sandwich is made with care and is easy to eat without it being sloppy. I have tried a few of their sandwiches and always enjoyed them. The staff is friendly and the shop always appears clean and neat. If you're looking for a tasty quick meal this shop is work a visit. read more

The service was slow it was backed up they kept on skipping and losing, getting the orders incorrect and the 3 guys behind the counter looked like they didn't know what they were doing until the manager walked in. I would not recommend fire house at this location if these 3 are working, they need some proper training I waited 40 minutes to get my food, the manager was all nice helpful. read more

Best salad from a sub shop! Excellent cheesesteak. Wonderful bread. Delicious delicious delicious! read more

First time at firehouse subs. This place was clean and the staff were very nice. They walked us through what they offer and the ordering process. The subs are delicious. The mac n cheese was good but it was white cheddar and not quite what I expected. Ok but not as good as the sandwiches. Will definitely be back! read more

Well I've got to say this is my first experience with firehouse subs I ordered a medium italian sub -mayo ,+black olive ,+jalapeno,+chopped pickle The bread was soft but not too soft,just enough to handle the fillings The fillings were top notch and the perfect amount Customer service was astounding I ordered online with no option to tip But after eating the first half of my sub I had to go back and leave a tip I recommend the college Pkwy ft myers store read more

Inedible and inaccurate. Mo bacon with the worst mac n cheese ever. Meat on subs was dried out. Ordered two bags of chips which were not included. Shop was empty. Perhaps it should be permanently. read more

Kudos to the staff and management at the Firehouse Subs (Ft Myers, College Parkway). I went in for lunch yesterday and they were experiencing a HUGE lunch rush (in person and online orders) with a limited staff. They did everything they could to make sandwiches quickly and serve their customers. People were not being friendly or patient at all and although they were faced with the angry people and their negative comments, the staff stayed diligent and kept working hard to serve everyone as fast as they could. Claudia at the front counter was amazing. Through everything, she kept smiling and taking care of customers. Nick, the manager, did his best to keep the kitchen running, apologize repeatedly to customers and take care of anyone who was checking on their order, demanding a refund, etc. it was not an ideal situation but considering everything, I think they did the best they could with what they were working with. After recently surviving Hurricane Ian, being able to sit in A/C and have a delicious lunch was still a treat! So, thank you for that Firehouse Subs. i will be back again soon. read more

Visited here today and had a great experience. The two young workers there were very sweet and pleasant! Refreshing! The spicy chicken is very spicy, and the pastrami Reuben was very good but watch out it's spicy, not just tangy! I think it was the coleslaw. Yum Yum. read more

Just having a rude and stubborn store manager William, my request was very simple to remove the pastrami from the daily sub of corned beef and pastrami, he said it will be not a daily sub deal because we are removing the pastrami, i asked just give me the daily sub and remove 1 item from it, he said again no , its gonna be just corned beef sandwich if i remove the pastrami !!!!! Tried to charge me just 5 dollars extra for that I just walked out from the store read more

A good place for a quick tasty lunch. The food is fresh. The place is clean and the employees competent. There are three or four sub shops close to me and this is one of the better ones. read more

Firehouse Subs - Cheddar brisket sub combo - Fast Food Near Me - Fort Myers, Florida

No trip to Ft. Myers is complete without a stop at Firehouse Subs. This trip we went twice. Love the Turkey Bacon Ranch Sub. The food is great and the service is friendly and prompt. They definitely hire by attitude, which is rare these days. Highly recommend it. read more

The staff here is absolutely wonderful. They make this sub chain feel like a local mom and pop spot. Their hospitality is so warm and they're so polite and caring toward customers. When I was sitting in here eating my sub, I watched an elderly woman spill her soup onto herself and the floor. The manager stopped what she was doing and went over there to ask if she was okay and insisted that she would clean it up and not to worry. You don't see much of that these days, especially in a fast food chain restaurant. It brought a smile to my face and gave me a little faith. This place is great. read more

The service at this Firehouse Sub was INCREDIBLE. We went here after having absolutely terrible service at Jersey Mike's and the staff was very welcoming and kind. The sandwich was also 10x more appetizing and appealing than Jersey Mike's. The manager was extremely friendly and this restaurant deserves all the service. read more

Went here for my dads birthday expecting to get a free sub as we do every year. He received a reminder email stating that his birthday sub was "all qued up and ready to use. Just enter your phone number at the register when you check out to receive the discount OR order with the firehouse subs app".... when we told the cashier that today was his birthday we were instantly meet with rude remarks from staff who claimed that we have to get the app if we wanted a free sub. My dad then proceeded to tell him that he didn't need the app last year for his birthday reward and even showed him the email he received that said all you need to do is enter your phone number. The employee then continued to insist that my dad and the email were wrong and that we needed to download the app. Instead of dining at my once favorite sub shop for my dads special day, we went across the street to IHOP where we enjoyed a fantastic lunch and free dessert (no app needed and no backtalk from staff) I will not be dining at this firehouse again. Not due to the food but because of the extremely rude employee that ruined my dads birthday lunch. read more

Firehouse Subs - Fast Food Near Me - Fort Myers, Florida

I visited Fire House subs on 41 and College for the first time. First of all let me say that the sub was very good. But I was a little disappointed when it came out as a deflated version of its advertised picture on the ordering wall. I don't like it when the product looks little like its advertisement. I had the NY steamer. Even with the upgrade to large- it just seemed medium at best. It was flavorful and warm but left me wanting more- and for $10, I was expecting better. I do like the fact that this place has one of those computerized drink machines offering many combinations of several varieties of soft drinks. I will be back- but only when Jersey Mikes is not calling. read more

As a vegetarian, it's nice to have a new option for subs. The grilled veggie with mushrooms is so good and my order is always right. The staff is always so friendly when I come to pick up my mobile order and the girl even went out of her way to get me a new bottle of the hot sauce I love there. A really nice alternative to subway with more options. read more

Always on the lookout for good sub sandwiches, my husband and I went here for the first time last night. I had the NY Steamer and my husband had the Smokehouse Beer and Cheddar Brisket...we got ours to go and both got a 12 inch. Wow, delicious! The young people behind the counter were so polite and courteous, we didn't wait long for our order yet the girl serving us apologized for the wait. My husband knows I'm going to be bugging him for this again very soon! read more

Ok, I am a regular at Subway. But I have to say that my experience at Firehoise Subs was excellent! You can certainly pick & choose ingredients, but their standard subs are great with unique flavors. It's nice to be able to just pick a menu sub & know you're going to really enjoy the flavor combinations they've created. read more

Wow don't waste your time here if there is less than FOUR people on the line and one on the register. We stood in front of the cashier for well over 5 minutes without him saying one freaking word to us! He was taking an uber order which is completely acceptable, BUT ACKNOWLEDGE YOUR COSTUMERS IN FRONT OF YOU. With a simple I will be right with you i'm sorry I have a large mobile order! There was management team member ob the line and the GENERAL MANAGER. So I walked up to the general manager and asked sir are you the manager he nodded half ass and I asked again yes? Even though his tag said so. I asked if there was a reason your cashier has not acknowledged us he had a half ass smirk on his face and said my cashier is working on a uber order, I said I understand that very politely, but he hasn't said a single word to us. He sort of cut his eyes at me and said we are working on subs right now like I completely inconvenienced him. My brother in law proceeded to say "man he hasn't even acknowledged us though, he didn't even look up" and the manager also got short and sharp with him. So then he hollers over to his cashier to stop what he is doing and help these people in once again a not so friendly, and never once apologized for being busy, maybe my southern hospitality expects too much of people or something, but come on really the general manager you would think that wasn't a lot to ask for. So we sat our chips down and walked out, there was about 5-6 people total in the restaurant and apparently one large mobile/uber order... but remember two managers on the line. So we are now at Chick fil a!! read more

This place has the yummiest subs. First they toast your bun and then they steam the meat and cheese so your sandwich is hot and juicy and delicious. The hook and ladder is so yummy, get it served fully involved you just can't miss! read more

Good sandwiches at good prices I love all the hot sauces they have! But I really miss the Thai pork sub! Bring it back its soooo good!!

The service is amazing, staff is smiling, I ordered an engineer and it is probably one of the best subs I've gotten from firehouse. I'll definitely be back. read more

Love this place! one of my favorite chain restaurants but you don't always get the same service and quality of food at each restaurant. compared to the naples firehouse subs I would rather drive from naples to fort myers because it's so much better. Always fresh and fast. the young guys who work there are so kind and always get your order just right! read more

So good! There is so many places to get subs around fort myers and this place is definitely the Best! Jersey Mike's (on 41) is pretty good too. read more

Very good, but there were a NUMBER of empty hot sauce bottles when my son and I came in. Otherwise, a five of five.

The subs ARE AWESOME! they dont skim on their meat

This place is 99% awesome! Very nice and professional! Good job kiddos!! We come in there quit a bit for years! Thanks for keeping up the great standards! read more

The two stars is not for the food! The food is AWESOME!!! The two stars is for the service....my family and I went there tonight to eat and we spent about $40 on food. We didn't finish our subs and I asked for a box. They told me I couldn't have a box I had to have a bag n paper. I explained to them that my wife and I were bringing them for lunch tomorrow and the girl looked at me and said "well usually we can't give those out because my boss is a penny pincher but I guess!" And she only gave me one box!! SERIOUSLY I just spent $40 you can't give me a damn box!!!! read more

Always good consistent food and a nice friendly staff. One of the best subs in town!

I think I found my new favorite sub shop. Fast friendly service and great menu. I recommend the Hook & Ladder sub.