My toddler got locked me out of the car after I buckled him in. I have no idea how it happened. I…read morewas terrified. Called 911 and they connected me to SMF. Those sirens were the sweetest sound I've ever heard. They were there within 5-6 minutes of my call. Super calming and used great tactics to get my husband and I to relax a bit. They got in by jimmying the doors so no broken window, yay. I am so thankful.

It's hard not to love puppies, sunsets on the beach, and firetrucks. I'm not sure if these are the…read moreguys who've been on our block at various times when we've needed them, but I have nothing but respect and admiration for them. So I dedicate review #300 to Station #15. I am grateful to firefighters for their: * courage * honor * service to humanity and the community They've got the coolest, shiniest, most tricked-out trucks around. You are my son's biggest heroes. Thanks for being there to protect us.

Sunday night we called the Fire Department because our backyard was so flooded we worried it would…read moreget worse and enter the house. The firemen arrived within minutes and assessed our situation. They first told us we had another 12-16 inches to go before it was a big threat, and we could probably make it through the night. Then, after watching me try to get my hose to work as a siphon to help drain the water, they realized, we probably wouldn't sleep that night unless we figured out a way to lower the water level. Sure enough, they left, only to return about 5 minutes later with a sump pump for us to use through the night. Not only were we really grateful they came on such short notice- but we were even more grateful they were so willing to go above and beyond to help us feel safe. I slept that night... not well, but I did manage to sleep, thanks to our Fire Station #15! I have never been the type to call on the police or fire dept. unless it's a real emergency, and seeing that this could have been a way worse situation- we were really happy to know our fire dept. came through for us. It's nice to know these guys are just down the street from us, in case a REAL emergency happens one day. I should hope I never have to call them again, but if I do, I am certain they'll come through for us again! We love our Fire Department!!!

We had such a wonderful experience with Katelyn from this station, whom we made an appointment with…read moreto go over child car seat installation and safety as soon-to-be parents. She was first and foremost incredibly responsive and friendly, but also thorough and a great teacher! She was very knowledgeable about safety protocol and made sure we knew about how to use our specific car seat model properly in our own vehicle. We are so appreciative for her time and care with us in this process! Thank you!!!

I just wanted to say thank you to the professional men and women of the Foster City Fire…read moreDepartment. Last Tuesday, my father fell into a liver coma and they were prompt and professional in responding and tending to him, as well as compassionate and thorough in their questions and gathering information which I know is inpart to me, but kudos to them. They thoroughly searched our unit for everything in question. I am happy to say that thanks to them and the peramedics, he is doing well, has regained consciousness, and is definitely on the road to recovery with everything under control. Thanks again guys.!

I called today to report a non-emergency fire alarm that would not stop going off in an apartment…read morein my complex (it had been going off for at least 30 minutes). They were at my door in literally 15 minutes, positively amazing. I didn't even call 911 and didn't expect them to come to me. I have a real a newfound respect for them (I respected them before, but even more so now :) So grateful that they are here. My *only* little gripe is I so wish that they would be consistent with where they start their very fire alarms on their trucks - sometimes they start right at the corner of 27th+Edison and other times they wait until El Camino Real (which is much nicer on our ears). Overall, they are really cool. Keep up the awesome work.

Called and left several messages for a non-emergency action and they never responded. Then my…read moredaughter called and received the same lack of service. I cannot review their promptness or professionalism beyond there non-responsiveness. Sorry I was unable to give a more honest negative star review, but that is what it is.

I want to thank the crew of San Carlos Fire Department that responded to my wife on Saturday Sep…read more5.. My wife suffers from a chronic illness that we do our best to manage. There are times that her body succumbs to the complications and we require immediate assistance. The crew of three arrived promptly and were all very professional, courteous and treated us both with respect. My wife has collapsed veins from years of treatment and Ryan was able to become a "sharpshooter" and gain her IV access on the first try!! That is an impossible task that he did with good skill. The ambulance arrived and took her to the hospital, and we want to thank all the personnel for treating us so well. As a family member, it is the worse position to see your loved one suffer. When you know they are in good hands, you can breathe easier knowing good help is right at hand.. THANK YOU ALL VERY MUCH, Our community is very lucky to have such dedicated and professional first responders.

Pulled over for moving violation (made an illegal u turn)-yes it was a valid stop (I was not…read morethinking and made to turn right next to my house to repark the car. The officer was nice, took the time to explain what I had done and had a friendly calm demeanor. I then realized my license and current registration were in the apartment. He could have cited me for both not in my possession, but did not, allowing me retrieve them. Getting stopped is never fun, but the officer behavior made the experience less stressful.

It all started out so well...a minor accident and the officer showed up…read more He wrote a report which I picked up in a few days. I called him to clarify what he wrote...I know police reports are not supposed to imitate Shakespeare but this one was too choppy. He gave me his number for questions. He has yet to call. Why give the number?? I did not appreciate that I was warrant checked for an incident with a parked car being struck but understand that that may be protocol.