My husband & I changed over to Christianson plumbing & heating 2013, The Best company we found in…read moreAlbert Lea, MN They are right there when you call, they come in & get right to work, no down time or screwing around, Give 100% accurate estimates of jobs you want done & no waiting around to do any job we've ever needed. Tim the boss man, his wife "Kim" there 3 sons & their employees are the nicest people ever. I highly recommend you calling Christianson plumbing & heating when you need plumbing, heating or your AC done right.

I am an advocate for using local businesses and avoiding large chains and corporations. That was a…read morebig part of the reason, the main reason, that I went with Christianson Plumbing & Heating to fix our gas fireplace. They were also recommended to my wife in a Facebook group when she asked for a recommendation. They also said that they charged no dispatch fee which was excellent news since we live out in the country. The pilot light wasn't working and I am less than qualified to work on a gas-anything. Their man came out on time with no problems. Nice guy. He determined that the issue was the pilot light fixture and they would order a replacement. After they received the pilot light fixture, our issues with Christianson Plumbing & Heating began. Our original appointment for install was placed on November 4th for November 10th between 12:30pm and 1:00pm. We felt this was perfectly reasonable since they were waiting on a part and of course that takes time. The day came and at 8:15 they rescheduled us for November 12th between 2:00pm and 2:30pm. Missing work for a last minute change like that is very frustrating. On the 11th they changed it again with no explanation. This wasn't a big deal as it was just an hour earlier. Then on the 12th, 9 minutes before our scheduled appointment time, they rescheduled us again for the 18th, again no explanation. They proceeded to reschedule us three more times at different times on the 18th. In between these appointments we called, usually with no answer and no calls back, many times. I'll attach the rescheduling texts I received. Their man installed the pilot light fixture on the 18th and both the pilot light and fireplace as a whole worked. Until he left. After he left the fire stopped working but the pilot light was working fine. When we called about it not working again, the reason for failure changed. Now it was two things. The first was that our thermostat couldn't handle our older fireplace. We needed to install a more basic thermostat that isn't programmed but is only tuned to a specific adjustable temperature and is American made. Second was that our fireplace is over 30 years old (it isn't) and is past its life cycle. We decided we did not want to work with them and risk the rescheduling issues again and so we stopped and received our bill. It was over $600. For a still non-working fireplace. Lo and behold they do charge a dispatch fee, one that was especially expensive since we lived in the country. Obviously we were charged for the part and obviously professional labor isn't cheap, but that was too much to pay for what we received. On top of that he left a part off the fireplace that I needed to reinstall myself. It was an easy fix, but still another thing. I went in person and we agreed to reduce the bill by half. I was thankful for that. They also explained that the reason they were rescheduling me without notice was because others heated their houses solely by fireplace and I was less of a priority...my house is also heated solely by fireplace. The reason for the confusion with the dispatching fee was: "I am the dispatcher and I don't get paid a dispatching fee." I ended up installing a thermostat like they recommended by myself. It did not work so I tried one last thing that I was nervous about trying myself out of fear of making things worse. I looked up the wiring diagram and that was when I saw that every-single-wire was in the wrong place. It took me ten minutes to fix and now the fireplace works perfectly fine. I have a hard time constituting a 1-star review but I don't see how I can post a review 2-stars or more. E.

We just moved into our home and had several plumbing issues we needed to address. I contacted…read moreseveral local plumbers who couldn't even be bother to respond; not the case with Plumbing Solutions. Brian responded immediately and made an appointment to come and check out our issues in order to provide a fair and accurate estimate. He even offered suggestions for something temporary as a complete bathroom remodel is still a year or so in the future. The day of the repair he was prompt and went right to work. He was efficient in doing the repairs and left the work area immaculate. He even had to access the water main in the boulevard; when he left you could barely know he was there. We will definitely recommend Plumbing Solutions to everyone and plan on using Brian for all future plumbing needs.

Very poor service, not to mention they are Very rude. I called to get service and they would just…read morehang up the phone on me just because I was asking for other options to save money .

Beware $100 up charge on parts. Won't negotiate the bill! 216 labor charge for less than hour of…read morework!

My parents, Tom and Kindra Hayson, have called Kelly's Plumbing and Heating two different times…read moreover a couple of years. The most recent was this past Wednesday morning, April 10th, to fix a leak in their basement. They were told that they "might" be able to get to them yet that day otherwise they would be there the next day. My parents have waited around for 2 1/2 days and there has been absolutely no phone calls nor anyone from Kelly's Plumbing that has bothered to show up!! This is the most unprofessional, least courteous way to do business in a small town that I can imagine. The worst part is that they did this very same thing a couple of years ago and my parents, did finally get their work done and gave them another chance to "do right." My parents are 83 and 78. They still trust that when a company says they are coming to fix something the company WILL actually keep their word or at least call them and tell them they can't make it. We have many plumbers in Albert Lea. They won't be "bothering" your company again. Hopefully, you'll work harder on your customer relations in the future. Very disappointing!!!

Had them come over and do some work in our basement. Service was top notch. Mikes work is better…read morethan anyone else in Albert Lea and doesn't rip people off like some places in this town...Over all very very good. I am glad I called and will definitely call again.

I had them fix 2 issues. A leaking toilet, having to remove the damaged floor. A leaking kitchen…read moresink. After the bathroom job the toilet kept leaking and I had to replace the floor yet again (not by them, no longer have an issue since). After the sink job I'll have to replace the floor under the sink because you guessed it, it kept leaking. Also had put air in my lines so it would rattle like hell when you use it. The place has 3 listings on Apple Maps, probably to dodge reviews of this type of work.

Had Andrew service our AC this spring. Did an excellent job. Also had him show me how to correct…read morecertain settings on the thermostat that was installed when they replaced our furnace.

Such a wonderful group of people to help with our plumbing needs. They fit us into their busy…read moreschedule to make sure we had a new water heater installed. They were so easy to work with and there were no surprises after they quoted us what it would cost. I would refer them to anyone I know that has plumbing needs!

Really happy with their performance and professionalism…read more Great company! Thank you Appreciate

Rooney replaced some water damaged pieces of cedar siding. I'm very happy with his follow up to my…read morerequest, repairs performed, clean up, overall communication and price. I will definitely call Rooney regarding future needs!

Ryan at Rubin Mechanical has helped us several times for service to the boiler for the hot water…read moreheating system at my parent's farm. Always helpful, kind courteous and quick to respond to problems. I wouldn't hesitate to recommend them for any of your HVAC needs. Very knowledgeable!