I've been to this place twice, and the first time (a year ago) it was a little bit traumatic. They…read morehad a manager who was absolutely screaming at everyone and terrifying customers. They had long waits to be seated and even longer waits for food to arrive. The food, however, was tasty upon arrival, and the waitresses were very nice. The second visit, a few weeks ago, showed the exact same people in house but with none of the screaming. There was one particular interaction with the scary manager and a waitress who dropped something that looked like it could become a scene, but didn't, thank goodness. Instead, we got magnificent steaks and food for very affordable prices. The unlimited salad is definitely a perk, and their wild goat dumpling soup is unique and delightful. Hopefully Cafe Tirol stays awesome and doesn't crumble under pressure ever again!

From the moment you walk inside the hotel the experience is truly wonderful. In the lobby, somehow…read morethe word doesn't do this room justice, you are met by the mirror tree which you can look at a photo of but can only fully be experienced in person. Let me just say it's breathtaking. From we went to the left and were met by Seppi himself who handed us a cotton candy confection that added an air of fun to the night right away. We were led to a modern lounge area outside of the main dining room. As we sipped on our cranberry prosecco and munched on the cotton candy surrounding the glass, we chatted with Seppi who shared a little bit about what we would be experiencing that night. Next was a delightful charcuterie that was extremely well balanced and set the tone for the evening. While we lounged we perused the menu and discussed options with Seppi, he outlined specials and what he thought would make a balanced meal. We ended up choosing a number of dishes to share amongst all of us, and Seppi walked us through the wine pairing. Once we were done with the charcuterie and had placed our order we moved into the main dining room. We started with a Burrata, the Pasta Seppi, and a pasta with clams. This was followed by the Bistecca a la Fiorentina with spinach, roasted potatoes, and beans on the side. Every dish was perfectly cooked and very tasty. We started with a delicious white followed by a Chianti, the perfect parings chosen by Seppi. On top of how wonderful the food was, the service was attentive with out hovering. We never felt like we were being rushed but we always felt like there was someone there if needed. I wish I could have gotten a picture of the deserts we got but at that point the food coma had set in and it was all I could do to stay upright. If you have the opportunity to try the ice cream here I would highly suggest it. The coconut ice cream was hands down the freshest most flavorful ice cream I have ever had in my life. Overall it was a magical evening filled with great food in a unique and special atmosphere!

From the owner: Dry Aged Bistecca alla Fiorentinaread more

Visited this place with at least seven friends and was well taken care of Good food plenty of space…read morefriendly weight staff would go there again and a good view

We sat on the patio of the hotel by the bridge. Very pleasant. The cocktails were good albeit a…read morelittle sweeter than usual. They provided us with English menus but they were difficult to read as the translations were awkward. One of our four entrees was incorrect but it was still tasty. Service was adequate. We would return.