1. Fingerhood Bev J

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Saint Charles, MO

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Fingerhood Bev J

5.0 (1 review)

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12 years ago

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Esse Health

Esse Health

1.3(9 reviews)
9.3 mi

Front office and support staff are the worst!!! It took weeks for the referral department to get…read moreback to me. The receptionist didn't give me all the info I needed because, "I didn't ask"! Who does that? She stood up and got in my face and tried placing the blame on me saying that I didn't ask for the info. If it weren't so difficult to change doctors, I would. Follow up...today I got a "warning letter" about MY rude behavior towards the staff. I'm guessing the staff didn't mention their own rude behavior. I'm done with this place and the doctors that don't listen to you. Ridiculous!!

I was a patient for 7 yrs and thought I had a good match with Dr. MacPhee. Unfortunately, that…read morestopped on 7/2026. I requested a visit to discuss my severe insomnia (maybe 2-3 hours sleep a night) and accepted an appointment 3 weeks from my call, confirmed that appointment the Fri before, and it was canceled by the dr 2 days prior. Had to wait almost 2 wks to get in. Had a good visit, ordered blood work, she said she would call me the next day. 2 days came and went. I called and left messages for her and also sent a portal message. When Margaret (triage nurse with a superiority complex) called me, she spoke to me like I was 3 and had no brain cells. When I protested being put back on a medication I hadn't taken for 3 days (didn't have anymore TO take) only for it to be titrated within 2 doses, I was told I was being defensive and she was trying to help. I told her that I was exhausted from no sleep in months at this point, frustrated at the lack of communication, and not understanding why this was being ordered when it wasn't needed. I also stated very clearly that I was NOT yelling or cursing despite how badly I wanted to because of being treated as if I didn't have a voice in my own treatment plan. She said she would talk to the dr and get back to me. Instead, she apparently told the dr I was rude to her and who knows what other lies she stated because I received a certified letter from my dr releasing me from care. The dr never attempted to reach out to me to find out what happened after years of never having an issue. NEVER GO TO THIS DR OR ESSE HEALTH HAZELWOOD!!!!

Schoenwalder Health & Wellness - The team of Dr. Michael Schoenwalder and Nurse Practitioner, Kristina Plesons, works together to help you on your journey to optimal health!

Schoenwalder Health & Wellness

3.7(9 reviews)
8.2 mi

If you got the money, this place has the time and place for you…read more As a former client who left when they stopped taking insurance, they don't care to have my business anymore.

Dr Schoenwalder has evolved in an unhelpful way. He has always tried to sell supplements from his…read moreown store (where he gets a cut) now he charges for EVERYTHING. The amount you will pay is ridiculous, they will charge you for a phone call, for a doctors note to your work or school, be inflexible with appointment changes...and they have your card on file so they will charge at will. Not to mention he doesn't listen to his patients very well or believe them. You'll notice him diagnosing the same things, over and over with no proof. Adrenal fatigue. Thyroid issues. Blah blah. Specifically, i used to see him but he only wanted to sell me supplements from his personal web store. He told me not to buy them anywhere else because his were "better". I found another doc. Fast forward several years, my wife kept going to see him. He ordered a "natural" med for a condition that her bloodwork said she didn't need. He insisted that she needed this med. They ordered it for her that day, without asking, and It was pricey. When she started taking the med she had a serious side effect that he denied was from the med. Every phone call he returned about the side effect, simple questions like "should I stop taking the med? Is this normal?" he charged $190. Each. For a quick phone call. We're about $1000 in and my wife's health got worse and needs other medical follow up, which we're looking for elsewhere. He reached out after she complained about the charges and threatened to leave, he said the charges were a mistake but I'm not confident that's true. I'm a holistic kind of guy, this doctor is not what he appears.

Fingerhood Bev J - internalmed - Updated October 2026

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