This was a vacation and celebration for my entire extended family in honor of our parents' 50th…read morewedding anniversary. All 34 of us booked this property more than 6 months in advance. We arrived before the 4:00 PM check-in time, so we periodically called to see if our rooms were ready. Unfortunately, they were not. At 4:00 PM, the rooms still were not ready, but they checked us in and told us that by the time we walked over to the building next door, our room should be finished. By 4:10 PM, when we entered our room, it was finally ready. Our room was located on the ground floor of the second building with a lake view, which was absolutely stunning. The room itself was decent and clean. However, the doors were very squeaky, and you could hear a lot of noise from upstairs, the neighboring rooms, and people talking in the hallways. There was also a continuous, annoying noise that seemed to be coming from either the plumbing or electrical system. My family also reserved the hospitality suite. At one point, we thought the air conditioning had stopped working, so we repeatedly tried calling the front desk, but no one answered. We eventually went to the main building, where we were told maintenance would need to be called in and they were unsure how long it would take. We understood that things happen, so we asked if we could get a fan in the meantime. Unfortunately, we were told they did not have any fans available. Part of our family stayed in the main building, which is connected to the pool area and includes the arcade. This building is much busier and louder than the second building. The arcade was fun, but the games use credits quickly, so you can easily spend around $100 in 30-45 minutes. The pool lines can get long, so I recommend arriving about 15 minutes before opening. One thing to note: if you already have a wristband from a previous day, you do not have to wait in line again. They provide small towels, but you are not allowed to take them back to your room, so I would suggest bringing your own beach towels. We also did the zip line, which had no wait and was a lot of fun. On the day of checkout, housekeeping knocked on our door at 9:30 AM to see if we had left yet, which I did not appreciate because it woke up our daughter. Overall, we had a good stay and enjoyed celebrating such a special occasion with our family. There were a few small hiccups along the way, but overall it was a memorable experience.

This was, by far, the worst hotel experience I have ever had. The conditions of the room, combined…read morewith the complete lack of urgency from management, were unacceptable. Upon entering the room, we were immediately met with an overwhelming chemical cleaning odor that appeared to be masking another unpleasant smell. Later that evening, my son pulled back the bedcovers and found a live bug in the sheets. That alone raised serious concerns about the cleanliness and sanitation of the room. The following morning, our toilet overflowed and would not flush despite minimal toilet paper use. We left for the waterpark expecting the issue would be addressed while we were gone. When we returned that evening, the toilet was still overflowing and nothing had been done. It was only then that we were informed the hotel does not provide daily housekeeping, something that was never communicated to us at check-in. Regardless, a reported plumbing issue should have been treated as a maintenance concern, not left unresolved. After calling the front desk, I was told that maintenance had gone home and that I would need to come to the lobby and pick up a plunger myself. Rather than sending assistance, the hotel expected a paying guest to resolve a plumbing issue. With two children, we were forced to repeatedly travel from the third floor to the lobby just to use a restroom until my husband spent part of the night attempting to repair the toilet himself. The following morning, I spoke with the manager, Tom, to express my concerns. His response was dismissive, and he simply suggested I email his supervisor. After speaking with the supervisor later that day, the hotel's resolution for a stay that cost nearly $500 was a $50 credit. We also alerted the front desk to a large broken glass vodka bottle lying next to our vehicle with other trash, as it posed a safety hazard and could have easily caused a flat tire. Another safety concern! A hotel's responsibility is to provide guests with a clean, safe, and functional environment. This property failed on every level. The unsanitary conditions, unresolved maintenance issues, poor customer service, and lack of accountability made this one of the most disappointing lodging experiences my family has ever had. I cannot recommend this hotel and would strongly encourage others to stay elsewhere.

Beautiful Art Deco Hotel. Interior is beautiful and are room was comfortable, clean is well…read moredesigned. Bed was very comfortable and pillows awesome. Love that the clock radio and small refrigerator were in keeping with the vintage style.

You know how you're not supposed to judge a book by it's cover? Yes well, that works…read morethe other way too. Thought we were booking a stay at a fancy hotel and were just.so.disappointed. This is not a a luxury resort in any sense of the word. Missing details abound, from hooks in the bathroom,to one key given for multiples guests, small tv not to scale for the space, broken umbrella at the pool, sticky carpet, housekeeping upon request and no parking. Jenn at the front desk was as pleasant as could be expected-not her fault the hotel isn't to par. We found, for the money,this place was a big, fat barely ok.

First Impressions: Everything looked new from the building to the driveway and parking lot. Great…read moreservice, including suggestions on local to do's. Customer service was great, quick check in and out, and even offered suggestions on activities while I was there for the night. While I know there were other people in the hotel, I could not tell from the noise, it was very quiet, clean and comfortable. Only slight negative, no elevator for 2nd floor so make sure if you have trouble with stairs to get a 1st floor room. Included hot breakfast was MUCH more than expected and well done. Free Wi-Fi. Very close to food, drink, and activities

Very basic, but who needs more? Well maintained and clean. Staff was nice and helpful…read more Will stay there again.

If you have a family or mature in control group this place is for you…read more 1. Super nice and caring owner (Rick) goes out of his way to try to please everyone. Even his neighbors. 2. It's next door to the Arnold Park amusement park 3. There is a small game room to enjoy and there are numerous bikes to use at your family's discretion. There are even bikes with training wheels! 4. In the evening a group or all groups in his resort can gather for a nice fire in the central area. After spending some time there there are only a few rules. Be respectful of others and have a good time. Next time we visit from California this is the place we will book in advance!

cute place, individual cabins. About 2 blocks to West Lake Okoboji, right next door to Arnolds Park…read moreamusement park. Rick is super nice and friendly. Each cottage has picnic table, gas grill and fire pit. It is pretty pricy but more fun than a hotel/motel. There is a game room, you can "rent" (free) movies for your room and he has bikes free for your use while there.

Nice resort (especially for families) and close to the water! Good proximity to Arnold's Park and…read morethe downtown area. Especially great for large groups. The staff is super nice and is always very receptive to any of their guests' needs.

When they say "Come as guests, leave as family," this is exactly what they mean. John and the staff…read morewho run the place will absolutely know your name, your drink order, and your family's needs before you go. This place is so easy. Maid service takes no time, they have every lawn game and beach craft you could want. This is a true mom-and-pop operation, run with more love and nostalgia than anything else. It's not the Four Seasons! But if you love West Lake Okoboji and spending quality time in a hard chillax with family, this is for sure your vibe.

I spent most summers at Village West Resort and Hotel as a kid. I have such fond memories but I am…read moresad to say that it has kind of gone down hill since... My last visit was seven years ago, so imagine my surprise when we walked in to find our unit is the exact same! Original green carpet, dated comforters, worn furniture, a dvd player... you name it. The miniature golf courses no longer have obstacles, the arcade isn't really in working order (expect to have a quarter or four eaten) and unfortunately the diner was closed for the season and Oscars restaurant is a thing of the past. The biggest thing is there is no internet! That is absolutely wild to me. And while I am all for disconnecting/unplugging on vacation that seems like a must-have amenity. (You can go to the lobby to use internet.) I stand by that the beach and dock are a little slice of heaven. And the indoor pool is generally well maintained and perfect for rainy days. Overall, Village West boasts no views (our unit overlooks a corn field) and is very rundown but there's plenty of things to do at the resort and the location is convenient.

Went to get a burger at the Boathouse and there was a sign: Temporarily Closed. Decided to try…read moreBetsy's and also Temporarily Closed. How can an RCI property not have any dining, not even a snack bar. VERY POOR management.

I had nothing but a great experience. My kids loved the pool and breakfast. Husband loved the golf…read morecourse. McDonald's across the street. Nothing fancy or super updated but great for families. Super laid back and fun!!

The location is great. The restaurant is wonderful! The rooms are gross. They need updated. The…read moremattress was dented in and the bathroom was not clean. If they would remodel the rooms and clean them well this would be an amazing resort.

My mother was recently treated VERY poorly by one of the workers at Wild Rose Inn. She was trying…read moreto reserve a room for my fiance and me for our reception next summer as a gift and was flat-out told that if she didn't want to rent out all 13 rooms she didn't want our business at all. She had stopped by to talk to someone during open hours twice, left three phone messages and finally was told to make the reservation online. When she tried that avenue the website directed her to call the Inn. We will NOT be recommending this to our reception guests or anyone else we come across.

This was a good simple hotel in Okoboji. It's near the lake, as long as one doesn't mind a brief…read morewalk. The parking was easy. The room was pleasing. The staff was genial. All in all, a basic hotel stay at a decent rate. Bear enough to everything we wanted to visit in Okoboji. Likely will be back.

After spending a week in an upscale condo where taking a shower was like getting an MRI-gosh did I…read moreappreciate the ability to lift my arms in the shower-for starters! My overall impression is CLEAN CLEAN CLEAN...it's all in the details and execution for me. I don't care about any of the extra stuff if the bed hurts. I just can't say enough good things about it-from the perfect beds and mattresses to the sparkling floor drain in the shower to the well thought out size of the shampoo and conditioner to the room/space itself and the size. Family of three with plenty of room to spread out! The stairs are a bit of a hassle (no elevator) and I had to really search their website for pics of the beach and dock....other than that-will not hesitate to book here again it checked every box for us!