Do not use any tax refund service that offers refund advances from Republic Bank. It is a total…read morewaste of time and fees for the tax service. I was denied twice. I have NEVER been denied before. Reading online that a lot of people are being denied by Republic this year.

This location is where I go for my office, so I'm there 2 times a week. Within 6 months, I've…read moregotten to know the group of tellers who are just fantastic! Jackson is in charge of getting sweets for customer appreciation each Friday. Jill remembered what I got my parents for Christmas (tickets to a show) and asked if they had enjoyed it! The others are just as great.. Our office will be moving in the Spring, but I will continue to come to this Shelbyville Road location because of the friendly staff. All my deposits for the dozen accounts I work with are handled quickly and correctly. I've seen them interact with other business folks and am thoroughly impressed with the group. It makes running a boring errand fun! So, if you are thinking of banking local, open up an account at this branch of Republic Bank!

There's a nice bank that I have gone into a few different occasions my mom has an account up here…read more And they've always been super friendly super nice and everybody's always been very helpful with all my banking expensive it's definitely worth checking out

Recently joined IMCU. Their savings rates are some of the highest in the Metro area. Joining is…read morefairly easy, but I would recommend joining by going into the branch instead of doing it online. If you start your application online and are unable to finish it online, the branch has problems finishing your application because their online and in branch systems are different. I did run in to this problem, but the in branch staff did work everything out. The entire staff, from the Branch Manager, to Customer Service and tellers, are friendly and make you feel welcome. They also make you feel like your business is appreciated! BTW, there is another IMCU branch on Grantline Rd in New Albany IN.

This is the easiest bank I've ever used. Any questions I have? They have answers. I'm having a bad…read moreday? They're smiling lil sunshine stars. Night deposits are super convenient, there are about a million atms all over the city, they notarize stuff for me no problem, have me tips on home loans and budgeting. I don't know what more I could expect from a bank. Thanks y'all!

The customer service is severely lacking... it is woefully inadequate. Then I called for help and I…read moregot nothing.

5/3 Bank is fine. Honestly, I just don't think it's that different than other banks. Like most…read morebanks, they try to find any creative way to charge fees. And their rates are comparable to their competitors. They've got the services you need and a good number of area locations. That's really about all you can hope for. I have a hard time imagining another bank providing me a compelling reason to switch.

I was looking into different banking options for a better interest. I found an account with a clips…read morebank which offered up to 2% interest with a certain balance and with a certain number of transactions a month. I was able to open an account online, enable to get checks and a debit card in the mail. They made it very easy to open accounts, a customer service representative reached out to me to help make sure I had everything I needed. It was really easy and streamlined. I've gone into the bank itself a few times and have found it helpful it's very kind individuals. It's been a good banking experience.

Tommy Thomas is a terrible person. Once your loan is sold off to another bank he will tell you that…read moreyou can still contact him about the loan, but you can't because he will ignore any email you send him. How do I know he ignores them? He ended up including me on an email chain for an entirely different customer that shared a first name with me and then when I called him out on it and accused him of abandoning me and ignoring my emails for help from a week ago he proceeded to ignore me again once he realized he had messed up. All Eclipse does is sell your loan to someone else so why even get approved through them if this is how they treat you when your loan is sold off?

Great Service, things moved quickly. I do believe a more direct method of communicating with…read moreAssociate helping you in your process is needed. Overall, a great experience.

Long time member and in 2024 had a home equity loan done by them. I told them at signing of the…read moreloan that payment and terms would leave a deficit at the year end and no changed was made; I even had to return 3 separate to sign papers again and due to delay had to make another payment to the previous loaner. January '25 I receive notice that my escrow is in deficit and I can pay additional 4,000 or increase my payment by 175. I chose to get a new loan. Finished the process quickly and went Advanz noticed of the payoff they disregarded the deficit. I signed for the loan and credit union removes the deficit from account. The account process was an absolute train wreck.. my advice is to no use them for any loan

Great customer services nice every time I go to the credit union they are so polite and always…read morethere to help when there is anything that you need or want to ask always curious and I have been with Centra credit union for about 24plus years and like it when the clerk knows you by your name and always has nice smile and tries there bet to help you with anything that you need help with and if they can't figure it out they get you the help find you someone that can assist you with transactions