Location is important but so is friendliness and customer service. I highly recommend the Gateway…read morebranch for a wide variety of banking needs. Knowledgeable and friendly staff are available to help answer questions, set up accounts (for minors as well), and continue to meet banking needs during this pandemic. Highly recommend Sanibel Captiva Bank in Gateway.

Since I recently relocated to Fort Myers, I was researching banks. I chose Fifth Third and am…read moreglad I did. I met Melissa Garner and she has been wonderful. I requested a few out of the ordinary tasks and she accommodated me with the most professional demeanor and smile that made me happy I went with Fifth Third. I've been back a few times still asking for help and she has been great. I'm glad Fifth third bank hires quality employees and look forward to a long and happy relationship here.

I have been with Fifth Third Bank since I came to Fort Myers 19 years ago. The staff is friendly…read moreand always willing to help with my questions. Great bank, great service and now even closer to where I live.

Disappointed...(Not Staff but Corporate) WAKE UP,…read moreCORPORATE!!! Jeepers. Read the reviews. Service stinks in Fort Myers Florida. Wow. Too bad, Missing big opportunity for we down here who prefer to dissolve from Conglomerates/The Rulers. Sad that you didn't get it...that we were rooting for you - and us - but definitely not rooting for incompetence. Train Your People, Suncoast.

This is the worst branch of Suncoast in the entire southwest Florida area. You'll spend so much…read moretime in line waiting to deposit or obtain your money. I went in there one time and there was a line of at least 15 people deep and all they had were two bank tellers. I made a comment to one of the workers and said you guys need to hire more tellers and she responded with. Oh no we're all qualified to be tellers here. So you're telling me you have all these people waiting they're all getting pissed off and you have a bunch of workers just walking around saying hi to people and you don't do anything to shorten the line ? I've been to other branches and they are amazing. This one needs to be closed down or completely revamped. Do better and I'm not the only one who says this the reviews for this branch are horrible.

INCREDIBLE!! I do not yet have an account here but man am I excited to get one started! The…read morecustomer service that I received this morning was top notch and every employee made me feel like a part of the Achieva family! Due to my five star experience I began to ask questions and each question was given an answer filled with confidence and passion. The team at the Colonial Rd branch is nothing short of AMAZING! Thank you ladies for a spectacular experience! I believe I've found my new home. I will be back SOON!

I have never gone to a better bank. The representatives go totally out of their way. My mom put a…read moreCD in my name before she passed away. The kindness and efficient service I received was notably amazing. Besides doing what banks do, I had dropped a ring, I received a phone call and they mailed it to me! Then the rep called me to tell me when it would arrive. I wish Achievable Credit Union was available in NC. Thank you so very much for going above and beyond.

I have been doing business for 4-5 years........Personable, caring , efficient …read more Plus super % on CD's...........Joe......Punta Gorda, 6-26-23

Ms. Tonya went above and beyond making sure that I get the secure loan that I applied for, with…read morebeing the first time applying for this loan she never stop making sure that crossing every T's and dotting every eyes.Ms. Tonya I really appreciate you not giving up and continuing until it was a fantastic experience for me receiving my loan!!!!!

Don helped my partner open an account. They became instant friends. Every time we show up, he…read morewaves. He now helps us with everything. Recently he helped unlock his card. Very, very helpful! And don't forget, friendly.

Amazing service by Debbie and Jeremy. I am now a Florida Central Credit Union member. I was able…read moreto open a savings and checking accounts. I am happy with the assistance they provided. Lucia Concepcion

This bank is a joke had a person wire me money.then the next day I had No money in the account my…read moreSocial Security was taken outta my account they stole my money they never called me took my money scumbags .. what the Fuck so Fuck them!!

Great staff easy to work with. Very professional and it's great to have a person and a physical…read morebuilding instead of online. Usually have the best CD rates .

Have used this bank since it opened. On morning of march 16th sent a wire transfer to a friend of…read more25 years and received a call about 1:00 from main office asking to verify information. They said ok after I responded. At 5 pm received another call with more questions, after answering I asked " will this go tonite " answer "yes sir". Local bank called me at 9:00am, "they did not send because recipient is fraud. I drove to bank, got Cashiers check and sent fed ex, Am sending fed ex invoice to bank main office for reimbursement, will they pay me?????

Another complaint for this branch it's literally always this branch. lol every time their branch…read moremanager Yanet quesada Lie to me and my mother-in-law on notarizing it was 30 minutes before they closed and I'm sure she did not want to do any work which is typical for this branch. I've had several several issues with them. It seems like they put their new people at this branch that don't know policy. But she lied to me, said she couldn't notarize a specific piece of document when I spoke to their back end they said that that's not true so I'm opening up a case against them. I'm just tired of the same issues happening at this specific branch

I highly recommend the Santa Barbara Truist location. I met with a Branch Leader1 and a Senior…read moreRelationship Banker to help me sort out some Zelle issues. I was met with professionalism, courtesy and helpful attitude. This location is not the closest to my home, however it is well worth it to use this location to do my banking. I thank you for helping me sort out my banking.