Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.

We've been having our pool serviced through Bright Clean Pools for almost 3months now and it's been…read moregreat! Our tech comes weekly and is always on time. He's very knowledgeable and has no problem taking the time out to explain things when I have questions/concerns. My only critique would be to include more detail in the service complete email such as how much chlorine was added if any, filters or equipment changed out or replaced, pump flushed out etc. My husband & I are not always on site when our pool is serviced so it's nice to know what exactly took place.

We have been using Bright Clean Pools for 6 weeks . We are very pleased with their service and the…read moreprompt replies to any concerns. The monthly fee is a competitive price as well. We highly recommend this company, as both Trevor and Evan have been exceptionally professional in all their communications and service.

Excellent service! Logan double-checked my pool sweep the next day after I thought I had an issue…read more Also, he sent pictures of the pool after servicing it to show the pool was tip top.

From the owner: At TidalWaves Pools, we believe your pool should be more than just clean, it should be pristine…read more Founded with a passion for top-tier service and crystal-clear results, we’re a small, locally owned business dedicated to providing expert pool maintenance and repair with a personal touch. Whether it’s routine cleaning, equipment troubleshooting, or complete system repairs, we treat every pool like it's our own because to us, your peace of mind matters. Let us take the stress out of pool care so you can enjoy the water the way it was meant to be: effortless, sparkling, and serene.

Benchmark Pool Supply is now my go-to place for pool supplies As a new customer, I can…read moreonly speak to my own experience Excellent service with outstanding personnel

I called to schedule service and I scheduled a day but no one confirmed or came. Kept calling back…read moreand kept being told yeah we will get you right into the schedule and probably tomorrow and they would never call back. It's been nearly two weeks and still no call back and no appointment and now my pool is green and needs an expensive drain. I do not recommend this company.

With summer being here, I needed a new pool service to keep things in top shape. Steven and his…read moreteam were friendly, professional, and the service was next level. They answered all my questions and have very fair pricing on repairs and upgrades. I will definitely be using them going forward for all my family pool service needs. Highly recommend!

From the owner: Professional Pool Service: reliable, consistent, and sparkling clean…read more Our family business has over 20+ years of experience. Licensed Contractor for any repair or upgrade needs. Poolscaping’s President, Steven, is currently the Vice President of the Independent Pool Service and Spa Association - Fresno chapter. Specialize in Salt Water Pools

I stopped in today looking for a specific product for a hot tub unfortunately, nobody in town has…read moreit but Victor was very helpful on trying to locate it and giving me some options. Great customer service.

I got an immediate response to my request for service and Victor arrived on time the day scheduled…read more He was kind and professional and fixed the issue in minutes. He took the time to explain the problem to me and even pointed out a separate issue that needed to be addressed by an electrician, which I deeply appreciated. He charged me fairly and below what I'd been quoted which impressed me a lot. I'll definitely be calling Premium Wellness in the future should any other issues with my spa come up.

We deeply wished we could leave a good review for this company that was recommended to us. However,…read more1 star cannot fully express how disappointed we are. Attached is a picture of how our pool looked BEFORE their service. Next follows AFTER we took on their service. You can clearly see they did not maintain our pool well and did not provide us with any communication whatsoever. On top of that, they still want to charge us FULL price for their service even though, clearly they did not fulfill their duties. Our pool is now green and developing black algae. We had to hire someone else for this diagnosis because we have 2 children under the age of 4 who cannot enjoy a swim during this heat we have been having in the Central Valley. Their pool technician goes out every week to service the pool, how can our pool be turning green and how can they fail to communicate with us about why this may be happening? There seems to be no form of customer value or satisfaction within their company. I wish we could resolve this issue, but they did not bother to ask us why we no longer wanted their services, they were quick to collect a payment from us, rather than showing us that they care about having us as their customers. Truly disappointing.

Pools Plus was recommended by my next door neighbor. They are the BEST!! Come by every Tuesday like…read moreclockwork. My pool has never looked better. I get a picture of the pool and what the technician did on the service call. It even includes the chemical readings! I've recommended Pool Plus on several occasions. Very professional and competent.

I hired Mike of Dec. 10 to repair my spa. He was out a few times working on it, said it was fixed…read moreand it never was. Fast forward to $900 later, and its now March 4 and he needs to replace the circuit board, he said he was on his way out, never made it, I then reached out to him regarding status, no response, then again reached out on March 10, no response. Now, 5 months later, spa now in worse shape than before I hired him. There is no circuit board, which you need to old one to match the wiring diagram and model, I have no board at all, but he guarantees his service... STAY AWAY...

Mike bid on a job and then never followed through. I paid him 1/2 upfront. He showed up 1 day for 1…read morehour. Then every time he was suppose to come he had an excuse. I told him I wanted to my money back. He said he would and then of course every excuse as to why he couldn't at the time. Then just completely stopped responded. He stole $825 from me. I would very much suggest you stay away from him. Very dishonest man. I was so disappointed to say the least. His response is a disgrace. I have endless text that he will refund. I even had someone respond for him that he will respond but his sister was on life support. Sadly I don't know what the truth is because he lied time and time again and stole $825 from me. Even said don't worry I have your money just can't access it because my bank is holding due to a bad check from someone else. Please do yourself a favor and don't hire him