This is my favorite place to stop and enjoy my vacation thanks everyone for the excellent servicesread more

I came to Celaya to visit a sick family member and decided to stay in this hotel for a few nights…read more I can honestly say that this is the best choice I have made in 2019 so far. The whole hotel team was very sympathetic/helpful towards our family needs. I would like to highly recommend this place for any bussiness or vacations stay, good room prices, restaurant food is good and excelent custome service 24/7, rooms are clean and fairly big. I don't know how to thank everyone in the hotel, I felt like home during our few days visit there Thank you so much...I will forever be thankful for all of your support and help while transporting us from one place to another without any buts, thank you...and i hope this review helps other to find a good place to stay here in Celaya, Mexico...this place accommodates their bussiness for all your personal needs...Thanks to management and the friendly staff, I will miss all of you for sure.

This place is a total Dump!!! Dont stay here. The room was overpriced, filthy, roaches and horrible…read moreviews from all windows in room #4. I called orbitz to assist with this matter as I felt robbed paying over $220. Dlls per night and had endured a nightmare in this hotel that qualifies as a hostel or worse. Staff was apologetic but didnt make it any better . The walls were soil, red coach soil, bathroom was filthy, beds super hard, pillows lumpy and faucet in bathroom was loosed, floors were disgusting. If this dump wants to charge top money for their rooms the least they can do is invest and make the rooms presentable, dont believe the reviews they are 100% fake. I believe the reviews and pictures posted online and experience the worst night of my life

This place is good and cheap but don't expect anything more than that. Horrible customer service…read more The maid did not leave toilet paper. Front desk did not bring it when requested. And they also forgot our wake up calls... Twice!

My family and I highly recommend this hotel. Renovated rooms, very clean, classy and elegant at an…read moreaffordable rate. Great food at La Cocina Mary. Nice ambience. Their staff professionally trained, customer driven, from the front desk to the administration. Everyone is very friendly. Their location in historic downtown is close to everything. We loved this hotel, our stay couldn't have been better. Thank you for the hospitality and keep up the good work. See you soon!