I am sure that there are less professional banks in existence, but if so, I have not seen or heard…read moreof them yet. I have a hard-working student in my family, working in the area and banking at this bank. This bank has made a series of very unfair and unprofessional decisions which have taken advantage of our student. My spouse confirms same unprofessional management practices and decisions when living in area and banking there. Shame on them, and good luck to you, should you choose to do business at this bank. I would suggest one of the many other better options nearby.

I have never had anything negative to say about Municipal Bank. They have always treated me with…read morerespect even though I don't have a lot of money there (or in general). My experience with both the mortgage side and private client side have been great. I know that I can get any person who works at the bank from the top down if I had a problem but I have never had a problem. I never turn my documents in timely and they always let me know but aren't overly agitating and yet always professional.

Great service. 1st time pontoon owner and Ryan talked me thru the paperwork. And because I had a…read morequestion he couldn't answer, he called me back!!

Everything is going well at that currency exchange. I had several vehicles that required license…read moreplates, renewed, title, and general information. Both employees behind the glass went above and beyond all the expectations and did a great job for me. I would definitely recommend using this facility.

The representatives are knowledgeable, patient, and courteous. The organizations causes good…read moreagencies like Jesus Arciga agency to lose good customers with high rate increases that the agency itself has no control over. I'm a loyal customer as long as I'm receiving good customer service and fair premium rates. Keep up the good work and thanks for your services.

Raven has been amazing to work with at Allstate. She is professional, friendly, and always takes…read morethe time to explain everything clearly. Great service and support -- highly recommend!

I have been a customer for 20 years and have always experienced friendly professional service.read more

Their website goes down sometimes. I was once without access to my funds for over 3 daysread more

Joel and his team are great very helpful and friendly it's a pleasure to call anyone on his staff.read more

The Joel Gesky team has been wonderful to work with. I know that if I have a question or need any…read moretype of adjustment they will be available to help. They have easy assess to be reached and get the job done.

My wife and I needed to do a Title transfer on a vehicle we bought from her parents. We initially…read morewent to the the currency exchange on 643 South Main St Bourbonnais, IL. It was this past Saturday and when we got there, there was a line of people waiting outside and only one person working inside. Eventually our turn came, told the girl what we are seeking to do ( short story, we simply wanted to transfer plates which was on the car already). The girl who helped us was simply a kind person but we felt bad for her because we quickly recognized that she was not trained properly nor had the support needed and shouldn't have been by herself. She made 4-5 calls to a supervisor at the time trying to get clarity and make sure she was doing it right. In the end it became clear that it wasn't done right, asked to see if it can be corrected? She stated that she couldn't and we'll need to come Monday and speak to Brenda on getting it revolved and the difference because she not sure how to correct it. Fortunately, Brenda was near by and came to assist her eventually but from the time she came in, you can sense that she had an attitude, simples irritated, and a big ego on her. We went back to the line, waited for our turn and my father in law asked her a simple question to make sure the issue was resolved correctly but her response was completely rude, offensive in regard to her tone, and completely unprofessional. I had no choice but to step in and defend my father in law from getting disrespected, and got the same attitude and level of disrespect from her. Brenda was completely out of line and for the fact that we were there long trying to resolve a transaction that should have taken 10-15 mins, she didn't apologize on the wait nor the mistakes that kept us there for over an hour. If you are the owner of this location or any of the locations she manage, please know that Brenda is rude, impolite towards customers, disrespectful, and VERY unprofessional. She eventually refused to do the transaction at the end, prompting us to go to the Meadowview currency exchange near by at 34 Meadowview Shopping Center Kankakee, IL. Which was such a pleasant experience. No location is completely perfect, but at least they are trying based on how they treat their customers. We were greeted by Erica, very friendly and felt welcomed. We told her what we were trying to accomplished, she knew exactly what to do and the process only took about 10-12mins, by the way they had two staffs when we walked in ready to serve. The cost was actually few dollars cheaper because she knew what she was doing, no attitude, and completely professional from start to the end. Bottoms line is this, you have options, take you business and hard earned money to a location that value and respect your business, don't bring your business to someone like Brenda who is very unprofessional and disrespectful to customers. Take your business to location such as the one on Meadowview Currency Exchange because they care and want your business and it was effortless communicating with Erica and her manager who also happened to be there. Thank you-for reading this post, take care and stay safe out there!

You would be better off using walmart or Main Street currency. Manager is rude & unprofessional…read more Owner is out of touch & doesn't know the business.

Good place to go for vehicle registration. The staff is always nice and helpful. Very clean. No…read morecomplaints.

A horrible branch that will soon be busey bank.One teller has a huge attitude and treats long time…read moreM&M customers like garbage.The other tellers are ok but miserable and short staffed always.Also the policies of busey bank are not customer oriented and deliver a bad banking experience.I recommend you avoid this bank and branch and never deal with this bank to handle your banking needs.Even cashing a check costs $8 even if it's their own check which is highly ignorant to any customer and customer service to bring in any new customers.They will close your account without notice and keep your personal information on file against your lawful right to not have on file.This bank is horrible and the teller should be greeting and nice to customers not display an attitude towards any customer.Do not bank here they should be shut down as a bank company highly unprofessiona!!!!

Great bank with some of the best service I have had from a bank. If they where bigger and had more…read morelocations I would have stayed with them. But if locations are not a problem go with this bank