Unfortunately, I have been left with no other option then to share the unethical experience with…read morehad from Berryhill Window Cleaners. Having had good previous experiences, we again contracted with Berryhill to return in May of '24 to do a our gutters, interior and exterior windows. They did an excellent job. They job cost $125 for gutters, $111 for interior and $300 for exterior for a total of $536. In addition, we tipped each of the two techs $40 each. We had company coming so we reached out again in September of '24 for just an interior and exterior window touch up. Imagine our surprise when, without the gutters, our credit card was charged $613 for just the window cleaning. Obviously a mistake, right? (Oh, and this time it was just 1 tech, he did a wonderful job. Shared that he was getting married in a week, so we tipped him very generously). When we saw the charge, we reached out to Chris to point out theit mistake and request she refund the overcharged amount. Here is her reply, "I understand your confusion. Unfortunately we had our sales guy who is no longer with us, not price things accurately. He priced the windows a few hundred under how we would charge for a home with the amount of windows you have." "Sorry for the confusion there. But that must be why." WHAT? Chis refused to refund the difference from what we were quoted and paid just 5 months earlier. IS SHE REALLY MAKING HER MISTAKE AND POOR MANAGEMENT OF HER SALES TEAM OUR PROBLEM? Weeks later, I was contacted by Berryhill's marketing director (or some title similar) with a request that I post a review. I shared with her my concerns and told her she probably didn't want us to post anything right now. She asked why, so I forwarded Chris's reply for her, as she said she would look into it. CRICKETS! Nothing. Ran my business for 41 years with the understanding that it how you solve your mistakes, never the mistake itself, that will cost you clients and future business. If the job was underquoted, we should have been made aware of the issue prior to the work being done, not after. This is not acceptable! Berryhill has drawn a line in the sand and refuses to refund the amount charged in excess of their quoted price. So, writing this seems to be our only recourse. It's not worth my time to take them to small claims court (where this would be a slam dunk win) but about them putting their reputation and their ethics above all. They failed to do so. They continue to blame us for their mistakes. So, here is my wife's and my first negative review of any business. Ever. We don't believe in it. If we ever experience an issue that deserves attention, we handle it 1 on 1 with the manager or the owner. Give them the opportunity to address the issue. No one else needs to know - that's neighbors or friends helping local business to do business better. In this case, I will continue to repost until the situation is handled in the professional manner all customers should expect.

Berryhill Window Cleaning for the win!! Prompt, reliable &…read morevery reasonably pricing. We look forward to our next cleaning for the holidays!

Ryan with Arkan Softwash recently did a house wash for us and we are extremely satisfied with the…read moreresult and plan to have him out yearly. There is a noticeable difference. Customer service was also top notch from getting the bid to the finished result. Thanks, Ryan!

From the owner: Arkan Softwash utilizes a mobile pressure and soft washing system to refresh and revitalize…read moreexteriors at clients' homes and businesses. Our company offers a full array of exterior cleaning services, including window cleaning, dryer vent cleaning, roof and house washing, gutter cleaning, fence/ deck cleaning, and concrete cleaning. With over 10 years of experience, We provide exceptional customer service, free estimates, and timely communication."

We used Access again recently and the 5-star rating still stands…read more Gave us an estimate to wash the house and gutters and that's what we got a bill for. House was clean, gutters were clean and there wasn't a mess anywhere. Took great care of our flower beds and home. Highly recommend JD & his crew.

They cleaned our driveway, sidewalk and back patio. We had a dark oil stain on the driveway that…read morethey were able to lighten it significantly. The colored concrete sidewalk and patio came back to life! The back patio had sticky grease on it and they were able to get that removed. We're very happy with the results. I was also pleased with the quote process. I was able to get a equivocal response, a quick quote and on their schedule quickly which was important since we were getting our house ready to sell.

These folks do an excellent job - reasonable price, show up and do what they say they will do…read more Quality work and customer service - pay after you inspect with them

Our fence had been neglected for years, was to the point we really thought it needed replaced. We…read morecalled Renewed Wood and Concrete, and they cleaned and stained our fence and it honestly looks like a new fence. Emmanuel and his crew were very professional, and we could not be anymore pleased with the results.

Awesome business , friendly staff and fast work. Im nothing but impressed and would recommend them…read morefor any wood renew work.

I was going to hire some guy off Facebook groups for $60 to come and power wash a deck but my wife…read moreinsisted we give these guys a shot instead. It cost more but he did way more than just power washing the deck he treated it and cleaned it and scrubbed it and it came out looking like brand new when he was finished. This guy takes pride in his work and does an excellent job

From the owner: We specialize in residential and commercial exterior cleaning, building washing, awning cleaning,…read moredeck and pool patio cleaning,side walk and drive way cleaning, no pressure roof cleaning. All using eco-friendly chemicals and detergents, industry leading equipment and training.