Wow! Potential new customers beware. If you are looking to use Pestroutes, beware. These guys charge $500 to give you a single backup of your own data. But it's only six fields of data. They don't give you all the the information. Apparently they say they own your customers data. Talk about sleazy business practices. We have had problems with this company in the past, they double billed us for 6 months. I wrote a bad review on Google that finally got the owners attention and I took it down after he reversed those double charges. But our inquiries into support were ignored up to that point. They are slowly making improvements to this software. After a year of using this software, the updates and changes are minor. They are now owned by a investment company. Before they sold, the owner (Jared Green) agreed that his software was not a good fit for us and said he would give us anything we needed to help us move on, but that never happened. I still can't believe they want $500 to give us a INCOMPLETE data backup, crazy. It's only 6 fields of data. There is so much customer data missing. It makes it nearly impossible to leave them and move to other software. Pestpac was only $125 for a FULL backup when we were using them. Google: "Termite Lawn and Pest Inc" (Orlando, FL) to call our office and we'll share all of our negative experiences we've had with them. If you sign up with PestRoutes after reading this review, then you have no one to blame when you have problems or try to switch software companies. read more