I have been going here for awhile now and I can truly say this is the most consistent dog groomers…read moreI have ever been to. The shop is very clean, tidy and everyone you deal with is very nice and professional. When you schedule an appointment you get a txt confirmation and the day before your apt you get a reminder txt which is awesome because I forget appointments. Tamala (hope I spelled it right) was the first and only groomer to cut our dogs since we been here and she does an amazing job So thank you Tamala. I don't think the pictures do them enough justice... especially since these dogs go into the apt with dark tear stains.

Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

Great service for our dogs grooming and boarding! We love…read morethe care they provide! I like the idea that they are able to accommodate our needs always.

Christine Gregory will give your fur baby lots of attention & love ! She is very personable!read more

Jaz is happy! As a golden retriever I think he is coming along quite well. Allison, kenna, erica,…read moreare the he best

Quality: 5 stars Atmosphere: 5 stars…read moreStaff: 5 stars This place is an exceptional place to get your dog trained! It's locally owned and is definitely a place where you can trust the high quality of your dogs training. The staff really care about training dogs, which is all that matters! Give them a call for a quote and join their list ASAP! They are busy with a lot of bookings so it's good to get in the list quickly (this also supports how great the training is for dogs).

For nearly 30 years I entrusted Mission Road Animal Clinic with the care of my pets. When my…read morebeloved 13.5 yo Cavalier reached his time to cross the Bridge, I called the clinic, explained the circumstances and asked for a home euthanasia referral. In the heartbreaking days following his death, I heard nothing from the clinic. No word, no email, no card, no sympathy, no acknowledgment of his death whatsoever. Even when the clinic contacted me to let me know his ashes were ready to be picked up, there was not a single offer of condolence or even a simple, "I'm sorry." Nothing. Literally with his ashes! The absence of even the most basic expression of sympathy was hurtful and frankly shameful. I would never have expected such indifference from a veterinary clinic, especially one that had cared for my pets for decades. As awful as the indifference to my pet's end of life was, Dr. Benschoter has always been exceptional in caring for my Cavaliers, as have Dr. Tate and Dr. Sam. Makes my experience even more bewildering.

Our dog got a vaccine at this clinic and had a severe allergic reaction with full body hives and…read morefacial swelling. Instead of giving steroid, all he got was Benadryl from this clinic. After a stressful and scary weekend where he had bloody diarrhea and vomiting along with continued hives, we finally saw a great vet in an ER who gave us IM steroid and Benadryl to break the cycle and a steroid taper. He said he never gives just Benadryl for hives like what our dog got. In addition, there is no after hours number to call at this clinic- you're completely on your own. We spent $600 to take care of the reaction from a $20 vaccine since this clinic did not have the appropriate knowledge to treat a common reaction.

I can no longer support this business which makes me sad because I think the owner is a really good…read moreperson. I had taken my dogs here for boarding for years, but no longer will. It seems like a lot of extra charges now and one of my dogs got hurt there. I know it was an accident because I witnessed her jump up on the park bench in the front waiting area and her leg went through it because there was no cushion on the bench. I ended up having to pay $200 for my vet to look at it and do x rays. Luckily it wasn't broken, but I feel like a simple precaution could have prevented it. Whenever I would pick up my dogs lately, they would be so nervous and acted like the couldn't wait to get out of there. I'm wondering what is going on there that I don't know about. They would also reek when I got them back, so I doubt there is very much cleaning going on there. I really hope they can improve.

Customers beware prior to booking your dogs here. Communication was terrible before, during & at…read morepick up. Picked up Sunday 10/20, on Monday I noticed Lunas ear was puffy & full of fluid. A hematoma I believe. I wouldn't know if anything happened at boarding bc I was given no update at all if she played with any dogs, alone etc. photo of her ear below. She's never had anything like this happen before in 2 years. She is seeing a vet soon today is Tuesday 10/22. I asked for 3 days for an update on my foster dogs whom boarded here and once I did get an update it was snarky from Christy the owner (text below) . I've used boarding facilities before & the facility has always been kind and happy to provide an update every couple days & they are very busy facilities as well. When I picked them up besides Lunas allergy medication nothing was removed from their bags as indicated at drop off, their treat balls for their kennels were still full with the same treats and none from the treat bag had been used. At pick up I was handed both wild excited to see me dogs at the same time & they are both very strong dogs, & before I could get spun around with their leashes thinking I would be provided an update Christy had went back into the office. No greeting of hello, goodbye, zilch. There are many boarding facility's to choose from just do your homework before choosing one especially if you need to leave town for 10 days as I did. Dogs seemed fine at pick up overall. This was the 2nd time they've boarded here (my fosters) and my experience prior was similar retaining to communication. I'm out of town for Christmas from 12/24-12/26 and found another wonderful place in lees summit to board my own dogs & fosters. Thank you Suzanne

All the docs at Nall Hills are awesome!! Kim (often up front, but does a lot behind the curtain…read morealso) in one of my favorite people anywhere. Our dogs over the years love her and she cried with us in 2012 when we put our Border Collie mix to sleep as cancer ravaged her body. Our current fur baby loves to go to visit, largely to see Kim.

The receptionist, Kim, is one of the most rude people I have ever met. She is rude to me, the other…read morereceptionist (he's awesome), and every single customer she talks to on the phone or in person. I have family that goes here as well and when I asked them about her they all said she's horrible and had similar stories. She was also rude about my dog, a rescue with a traumatic past, yipping in the office. The last time I went was the final straw because she was just shamelessly horrible to me. My family and I will never go there again. The managers have to know how horrible she is because she's been awful to everyone I've ever seen her interact with. They're ignoring her behavior and it's costing them clients. I won't go somewhere where the receptionist is rude to me or where the management continues to employ someone who acts that way.

I have used Latchkey Pets multiple times to watch my dogs and ferrets while out of town, and they…read morehave done a fantastic job. They are always available to take care of my furry fam, even at short notice. Not many sitters will watch ferrets, and they have done a great job with them. As Ferret parents know, ferrets can take a little extra care, and Latchkey Pets has shown me they can provide the necessary care and spend extra time with them. Knowing my fur babies are in good hands, I have always felt at ease when away. Their sitters are skilled, professional, personable, and polite. They send daily pictures of my pets, which is fantastic to see how they are doing, and they keep a detailed log of what was done each day. I have used them for daily visits and overnight stays. I can't recommend this group enough if you are looking for a pet sitter you can trust.

We hit the jackpot when we found Latchkey Pets - Nicole takes care of our fur babies like they are…read moreher own. Very communicative and I love getting pictures and videos of their walks and backyard shenanigans!