WORK WITH MELISSA NAVARRO!! (:…read more Our adventure with buying our first house started a year and a half ago, right when Covid shutdowns started. My partner and I were watching the housing market go down just a hair, and we thought "hmmm. Why not hop in and see what we can get?" So we saw a listing for a property near us, clicked "request a tour" on Zillow, and within less than five minutes, we got a text from Melissa. Not only was she willing to show it to us, but she was already going above and beyond by asking us what other homes we were interested in (in case that one fell through), whether it was our first house or not, and even walking us through what things would look like after the tour. During the tour, she explained the different steps to buying a home, what the minimum down payment would be, etc. The minute we were both furloughed due to Covid, the house purchase fell through and we had to go on hold. But she didn't stop there. The entire time, she was checking in on us. It wasn't "hey do you want to buy yet?" It was "How are you? Is everyone safe and okay at home?" She genuinely cares about her clients, and it shows. A year later, we financially recovered to feel safe hopping back into the housing market, and boy what a market it was! I think we went through maybe 20 properties in total before we got an accepted offer- maybe even more. She was working with us well into the night to help us get our perfect home, and we are so thankful for it. Once we got an accepted offer, she laid out one of the most detailed contingency plans we could have asked for. As a first time home buyer, I went into this expecting to be overwhelmed and googling things left and right, but she did all the heavy lifting to make this whole process a breeze. She has the best references for a loan agent, inspectors, and even contractors for work on your future home. Once you get an offer, she doesn't disappear. She's there to stay and help you whenever you need. She really is the best.

To anyone considering a Sonoma County real estate transaction: DO NOT work with Shawn Hermosillo or…read morethe crew at W Real Estate. We listed our home with them and had to do everything ourselves, including writing our own listing. Every transaction involved included the worst short notice communication, he hid offers from us, and disrespected us on multiple occasions. Shawn is the absolute worst unprofessional lying shady money stealing turd burglar in Sonoma County!

I've been working with Cinda and the North Coast Title Company team for years and I can't recommend…read morethem enough. Always professional and responsive and their customer care is phenomenal. They are outstanding and no matter what happens they find a solution.

By far the most professional escrow/title company we have ever worked with. Kept us informed…read morethroughout the process, communicated when we might have missed some details and coordinated with insurance agent and loan officer in order to have everything in order for an efficient completion of the process. Within a couple of days of close of escrow we had in our mailbox the refund check with the balance. Not only that but we also had an original deed of trust which has previously happened in weeks or months timeframe with other title companies.

Wes has represented my rental for many years with no problems.When needed he has responded in good…read moretime and been helpful. V.E. Colli

Pretty surprised to see the one other horrible review of Above the Bay because honestly my…read moreexperience with them has been fine. Every time I called them to ask about application price, deposit, and scheduling a walk through when I eventually moved out, both the guy who runs it and female receptionist who answered were great. I've had prior landlords who would check in on tenants constantly almost to the point of spying, and wanted to nickel and dime even regular wear and tear. The guy just checked that faucets were working, toilets flushed, walls weren't noticeably damaged and that was it! The only reason they lose a star is because when we called to ask what the pet deposit was for a cat, they claimed pets weren't allowed. I reminded them that the last tenant (a friend of mine) had paid a deposit after getting a cat, and they responded with "oh, well you'd have to talk to the owner to approve that" (owner whose information they can't give out). So I guess if you're a pet owner trying to move in that would be the only gray area- I'm assuming with my friend they just pocketed the deposit and never let the owner know.

Do not rent from this company. Phil the owner is a prick. He will nickle and dime you on your…read moresecurity deposit and find every possible way not to give you a full refund. They do not fix any problems that needs to be fixed or return your phone calls. We lived at one of their property for over two years and have had a horrible experience with them as property managers. The electrical wiring had a short in it that they never fixed. The heater never worked in the property. They never fixed the issue. The lights never worked correctly. It would flicker on and off and you have to manipulate the switch. The walls were covered in mold. The garbage disposal outlet never worked. We had plumbing issues and they never fixed it. We had to fix it ourselves and cover the cost. They do not hold up their end of the contract. They are trying to charge us for carpet cleaning after we had already paid to have the carpet cleaned. They stated that we had to wait to pay for the carpets to be cleaned AFTER they made all repairs to the house. Watch out for these people. They are scammers. They also go by the name of p&l property management.

I had a wonderful experience renting from Heyer Realty. My wife and I rented an apartment from…read moreHeyer Realty and we always felt that we were treated well. The owner(Phil) was always available and he is a reasonable person to deal with. When we left or apartment we were refunded our full deposit. Heyer Realty does charge for carpet cleaning when you leave, but this is stated upfront before you place a deposit on a property. I would highly recommend Heyer Realty.

We returned to Rhonda once again after she helped us purchase our home 10 years ago. Rhonda and her…read moreteam exceeded every expectation. She guided us through the process start to finish with her professionalism, communication, hard work and market knowledge, but with the same care and warmth. It's rare to find someone who is truly invested in her clients and delivers consistently exceptional service over the years, but she does exactly that. Thank you again for the support in selling our home. Highly recommend.

We've had the privilege of working with Rhonda Alderman twice--first when we sold our home, and…read moreagain when we returned to Sonoma County and purchased another--and we cannot recommend her highly enough. From beginning to end, she brought not only consummate professionalism and deep expertise, but also kindness, integrity, and genuine care for our family and our goals. Her communication skills are outstanding: clear, responsive, and always a step ahead. We felt informed and supported throughout every step of both transactions. As both sellers and buyers, Rhonda offered us astute, accurate guidance that kept us on track and moving gracefully forward. Her warmth and calm made our interactions a pleasure. It's no surprise that she is so highly regarded by other local agents--she brings people together and makes even complex negotiations feel collaborative and smooth. Beyond her talent and professionalism, she's simply a wonderful human being. Thoughtful, calm under pressure, and truly invested in her clients' wellbeing, Rhonda turned what could have been a stressful process into a journey of trust and confidence. If you are buying or selling in Sonoma County, you could not ask for a better advocate and partner. We are so grateful to have worked with her--not once, but twice--and would do so again without hesitation.

Be careful giving them your personal information. Untrustworthy for the renters…read more If you're renting and your property management company automatically enrolls you in an RBP (Renter Benefits Package) -- push back immediately. Be very persistent, get everything in writing, and clearly state that you do not want it. In my opinion, it's not beneficial at all. Everything included in the RBP can be obtained for free elsewhere. I genuinely believe it's a scam. My experience with Pure Property Management has been, quite literally, the worst. I feel they crossed serious boundaries by using my personal information to report to credit bureaus without my permission. Even though I don't have any negative marks, I never authorized this, and they act like it's completely normal and legal. They have repeatedly refused to meet with me in person to go over their policies, and they won't clearly send them either. Instead, they hide behind emails and generic responses, clearly drafted with help from their legal team. In my experience, their policies change often, and renters are not informed when they do. It's somehow on the renter to constantly follow up and keep track of changes -- which is unreasonable. They do not work with their renters. In my opinion, they don't care, they aren't transparent, and they make things intentionally confusing. I believe they rely on sneaky practices to make quick money -- like automatically enrolling renters in the RBP and charging for it. They later changed the policy to allow renters to opt out, but never properly informed anyone that this was an option. Personally, I call it the "scam package." Based on my experience, I would avoid Pure Property Management at all costs.

I've never written a review for a landlord, let alone a positive one, but Pure has earned it. I've…read morebeen renting from Pure for over a year and unlike every other landlord I've rented from all across this great state, they respond to maintenance requests in a timely manner and they actually resolve repair issues instead of cheap temporary fixes. I feel like the reviews by people who've never actually had them as landlords should be removed, I can't figure out why their score is so low on here. I am super happy and would rent from them again.

I asked for photographs for a complex country listing, and Gary provided next-day booking service…read moreand same-day turnaround for the photos. He did much more than the bare minimum, taking the time to move possessions out of the frame before shooting and thinking through the shots and angles rather than just picking opposite corners to shoot from like many real estate photography services. Drone and floorplans are available and the cost was fair vs competitors. Communication was great. I'll contingue working with Gary on future projects.

From the owner: Real estate photography services from exterior, interior photos and videos to 360-degree virtual…read moretours to outside aerial (drone) photos and videos to promote your residential or commercial listings. Editing of photos and videos also available. I've been flying drones for over five years. In 2021 I became a licensed FAA UAS Pilot and started my career in aerial photography. I have added ground and interior photography to my services for my clients. My logo of a penguin in a tux represents quality and trustworthy services in which I will provide for you.

I seriously deliberated about writing this review because it's not specifically about real estate,…read morebut decided in the end I should make it known because it is a reflection on integrity in business dealings. Jeff and Nancy advertised a car for sale on Craigslist last month and after promising me I would be the first to see it (and knowing I was driving over an hour to test drive it), called me 15 minutes before my appointment to say they'd sold it to someone who showed up earlier. No excuse except to say they were sorry for the "miscommunication" and no response to my e-mail to find out what happened and why. For what it's worth, I've been involved in lots of real estate deals and while Jeff & Nancy may be excellent realtors, I personally wouldn't want this team on either side of a transaction.

I worked with Mark Andrilla from this company. I can't recommend him enough, he was fantastic, I…read morewould definitely choose him again in the future if I need it. I was looking for surveyors for a neighborly fence dispute and wanted to figure out the boundary. Out of all the companies I reached out to, they were not only the fastest to reply, but also the most helpful. I probably reached out to about 8 or 9 companies, most never replied, 3 total replied one of them just replied they would get back to me after a week (they never did), the other one quoted 12k for the work and where not transparent on what the work would actually be. Mark Andrilla from Cinquini was exceptional. Not only did we have a productive phone call where he explained the options for the survey, the different types (city manager had also requested a topo survey) and about placing flags on the boundary. He walked me through the pros/cons and went the extra mile pulling the parcel descriptions I was looking at. It turns out the zillpow and google maps lot boundaries are simplified, and the actual deeds for the 2 plots describe a zig zag border, which actually aligns with what I observed. Mark suggested me to first do an informal walk through and then figure out if it was worth going the extra mile and do a survey, he explained the costs and the state requirement to submit the survey to the state, a large cost in itself. In the end, I realized the current border zig zag, though visually it looks like encroaching, is actually barely so, perhaps an inch here or there, and not the several feet I thought there was. It's odd that the boundary between only these 2 parcels is not a straight line like for most others in the subdivision, but its clear as day in both adjacent parcel descriptions. In the end, Mark saved me the cost and aggravation of the survey and put to rest my concerns. He truly puts customers needs front and center, I fully recommend him.

We were in the midst of a major remodel of our home and backyard when it became apparent that we…read moreneeded an immediate assessment of the location of our backyard property line. The pool contractor suggested hiring a surveyor but he doubted I could get a rapid answer or that it would be a reasonable price. I located this company on Yelp and called them. I was immediately referred to Mike, one of their professional surveyors, who quickly assessed my issue and then promised to research the City records and call me the next morning. Not only did he call me the next morning but he found time in his schedule to visit my property that morning as well. Within an hour of arriving we had identified two buried property markers that established where my backyard property line was so pool construction could continued. In addition to the speed at which Matt delivered professional surveyor services, he was also a delightful person who taught me a lot about the job of surveying.... And yes, his prices were very reasonable and great value for the money I spent.

I cannot recommend Kimberly highly enough! As a long-distance buyer relocating from Boston to Santa…read moreRosa, I needed a realtor who could handle all the challenging homebuying logistics in California--and Kimberly exceeded every expectation. During my initial weekend visit, she quickly understood my preferences and helped me narrow down my search. When a promising property came on the market after I returned to Boston, she provided such a thorough video tour that I felt like I was walking through it myself. Her responsiveness, knowledge, and genuine care made what could have been a stressful process remarkably smooth. Kimberly truly went above and beyond at every turn. She coordinated inspections, arranged for deep cleaning before my move-in, signed for my new bed delivery and setup, and even agreed to receive my car delivery over the Christmas holidays. As a newcomer to California, I was overwhelmed with logistics, but she guided me through everything from acquiring insurance in a fire-risk area to understanding the nuances of Oakmont Village's different sub-HOA requirements. She connected me with reliable inspectors, contractors/handymen, and service providers, drawing on her extensive network and experience flipping homes with her husband. Whether answering questions herself or quickly connecting me with the right expert, her follow-through was impeccable. If you're buying a home--especially from out of state--Kimberly is the best!

Kim and her team were amazing during the entire home buying process. They were patient, responsive…read moreand easy to work with.