I want to THANK Jordan T. and Jlo for the help I received today. Their Customer Service is Great…read more Thank you again to both of these Ladies.

I have been a member of Point Breeze Credit Union for close to 40 years. I was always happy with…read morethe service and staff. Over the last several years, I feel as if the bank has lost its ability to make people feel welcomed and valued as a customer. The wait time is truly unacceptable. In line to see a teller, or waiting for an officer. I had an appointment for 9:00 AM. Didn't get seen until almost 9:30 AM. My time is just as valuable as the associates'. Maybe there needs to be a change in management to show the employees the proper way to treat those who pay their salaries.

Lori helped us change car insurance from a company I had been with since I was 17. I've never had…read moreany other insurance carrier, but they couldn't explain why my rates had gotten so high. With our recent move from Georgia making it more difficult to track down our driving records, Lori figured it out. All I want in an insurance agent is to be able to trust that they can step in.

This location has the worst customer service I've ever experienced with Geico. Amy refused to…read moretransfer me to a manager after I made numerous requests. She is extremely unprofessional. Her behavior of threatening to force me to hold and actually doing it, declining my requests to be transferred to a manager and hanging up the phone is unacceptable. When I finally spoke with the office manager, I requested the next level of management to ensure this complaint is in writing to a higher level. I again was not given that information. So I had to use google to find Mr. White's email address to submit a written complaint.

Stephanie and Jesse were super nice and helpful in getting my renters insurance moved over from my…read moreold place in California to my new place in Baltimore. Communication was prompt and excellent!

I live out-of-state and needed a renter's policy for my daughter in Baltimore. My State Farm rep…read morerecommended this agency, and I had the pleasure of speaking and working with Jesse O'Connell, who quickly and adeptly got me exactly what I needed. She made the process very easy, and I appreciated her knowledge of what I needed. Thank you, Jesse.

I reached out to the BIN for assistance in homeowners insurance. Lafayette was the representative…read morethat assisted me and did a great job providing me all the necessary info I needed and with amazing customer service. He was very responsive and provided his professional opinion when needed.

I have my renter's policy with this agency and because of the excellent and consistent service…read morereceived, I added my auto policies once the previous policy expired. The service is exceptional.

I have had a number of recent changes to my insurance situation and stopped at my agent's office to…read moresee if anyone could help me update my coverage. Richard and his staff were very friendly and knowledgeable, and helped me do what I needed. They also offered me new services, but without making me feel like they were trying to strong arm me into taking them. I would recommend Richard's agency to anyone.

Cazle Mortgage secured two loans for my family and I to purchase the home of our dreams. No…read morecomplaints there. After closing, as many mortgage service providers do, they "sold" one of the loans to another company. I repeatedly reached out to both Cazle and the other company over the next two months in order to make my first mortgage payment on time, as the company that they sold our loan to didn't recognize our names in the system and ultimately, never received our loan. (I have at least 8 emails and many recorded calls documenting my efforts.) Unfortunately, Cazle dropped the ball and we got caught in the crosswinds. Instead of attempting to remedy the situation, or even apologizing in a meaningful way for their mistake, the harassment began by Gary Becker and Barry Diggins, the owner of Cazle Mortgage. I was berated for not having made timely mortgage payments and accused of trying to avoid my financial responsibility. This was particularly disappointing with respect to Gary, who held our hand through the loan application process, and seemed to understand how important our new home was to our family. Ultimately, through no help of Cazle Mortgage, I got the paperwork from the correct lender, and made all payments to date. Perhaps this was a unique situation? I don't know. As owners of multiple real estate properties, and working professionals, we have never experienced the lack of professionalism, nasty harassment and ultimate narcissism displayed by Barry - especially during the holiday season. Cazle Mortgage leaves a lot to be desired. Buyer beware.

Working with Barry and the whole team was fantastic. At every step of the way I kept expecting…read moretrouble or the other shoe to drop, and it never did. Every step of the process was explained in detail so we always knew exactly what was happening and what to expect next. RMS kept every promise they made from the beginning. The experience was so great my mother decided to use them for her mortgage as well and also has nothing but good things to say about the process. I'm so grateful Barry was willing to advise and work with us while we cleaned up some credit issues that I will continue to be loyal to RMS as long as they're around.

I have found Jones Advisory to be very professional and helpful. Staff has always been friendly. My…read moretaxes returns have been completed in a timely manner. Would reccommend them to anyone who needs someone to prepare the taxes.

I only gave them 1 star because ZERO starts is not an option. Customer service is dead; if I had…read moreany doubt Jones Advisory and staff took care of that. If you expect to be treated with professionalism and courtesy as a paying customer, this is not the company for you. Not only did they wait until the day our taxes were due to tell us they were filing and extension for us, but also informed us we had to pay money immediately. They knew that last week, but waiting until the last possible minute and blamed us. Don't waste your money of this place.

I have carried a policy with Jim for over a decade (life). When I lived in Baltimore, he carried…read moreall our policies. What I like about Jim is I can call him about anything insurance related and will make time for me. He's very knowledgeable and service oriented, as well focused on the needs of the customer. I highly recommend Jim and his team to anyone look for auto, life, home, etc.