Absolutely horrible customer service. I have spent 10's of thousands on Plein but Alvaro at…read morecustomer service is rude and unwilling to help. Stay away from this company. I will spend no more of my $ there and neither should you.

On 5/5/2018 I did an order with the following data: Thank…read moreyou for your order We would like to inform you that some articles may be requested from different stock locations. This may affect the delivery date. If you have questions about your order, we're happy to take your call +41 91.208.3161 Monday to Sunday - From 9 a.m. to 11 p.m. C.E.T. Payment Information Order Placed: May 5, 2018 Order Number: PO0100086560 BILLING ADDRESS Ms sabine govaert hogeweg 1 aarschot, 3200 Belgium Phone: 0475311486 PAYMENT METHOD Credit Card sabine govaert Visa ************2303 Amount: € 170,50 PAYMENT TOTAL Subtotal € 160,50 Shipping Standard Shipping € 10,00 ORDER TOTAL: € 170,50 Order Information ITEM QTY PRICE SHIPPING TO Nylon Jacket "Best" 70% OFF Item No.: A17C-MRB0359-SNY001N_02 Color black Size S 1 € 160,50 Ms sabine govaert hogeweg 1 aarschot, 3200 Belgium 0475311486 Method: Standard Shipping Shipping Status: Not Shipped After several mails (23/5/18 production 16/5 23/5 vip, vip) and three mobile phones (from Belgium!!) is my order, still, not arrived. I Always got a contributor to the line who promised me personally to check everything - and he/she would send a mail back within two days. Unfortunately. It is very regrettable that this operation is of Plein. In this way, it is a very expensive jacket I would like to know the progress of my order and where the problem is. Hopefully it is not necessary to take further steps. With best regards Sabine Govaert Hogeweg 1 3200 Aarschot 0475/311485 Sabine.govaert1@telenet.be Nog steeds geen reactie op 7/6/2018