My husband and myself were looking to purchase a new vehicle. Sunday night we went to town and took a look through the lot of cars at the dealership. The cars were unlocked so we actually had a chance to see what the inside looked like, see if the kids fit in the third row seating and just make sure that we liked what we saw. When we showed up the next day on our lunch hour, we were able to get in right away with a salesman, and take the vehicle we wanted for a test drive. It was such an easy and smooth transition from the get-go. We came back that day after work, and the paperwork was finished, we signed on the dotted lines, and the vehicle was ours! We even made it on the ferry we normally take home to Sugar Island for the night! Our salesman, Nicholas, went above and beyond for this military family. This was by far the most stress free, easiest, relaxed, car buying experience we have ever had. We didn't feel rushed, or pushed in to something we didn't want or need. We would recommend this dealership and crew for anyone looking for a great deal, and looking to deal with a funny, laid back crew. IT WAS GREAT! Hopefully when looking for a new vehicle for my spouse in the future, they have what we are looking for, because we would definitely deal with this company again!!!! read more

We've been buying cars and service from this Sault Ste. Marie, Michigan dealership for over 15 years. We've found them to be honest, dependable, knowledgeable, friendly and just a pleasure to deal with. As the years go by we've come to value business relationships more in our hierarchy of requirements when we make our choices of where to spend our money---and Fernelius Hyundai is one of those relationships we value the most. The service manager Wayne has always taken care of us and Sally is always efficient and cheerful on the phone or in person. Newell and Nora were a great sales team to deal with in our latest purchase and we can't say enough good things about that experience. We recently had a negative run-in with a dealership in lower Michigan when we had car trouble on a trip, and we couldn't help but contrast our experience there with the way we are always treated by our local, small town Hyundai dealership. I highly recommend this business----you won't be disappointed! read more

These folks at Fernelius Hyundai were so helpful. I had an issue with my BlueLink, with the coronavirus going on, it was very difficult finding a dealership with any workers in sales. My fourth call was to Fernelius in Sault Sainte Marie Michigan. The manager Knowells took my number and told me when one of his sales staff comes in to pick up their laptop to work at home, he would ask them if my issue could be solved over the phone & he would call be back & he did. Sally was wonderful in solving my BlueLink issue. I didn't buy my used Hyundai from them but they were treating me like I did. I give them the highest rating because they Deserve it! Thank you Knowells & Sally, stay safe read more

We visited all dealerships in the Soo, and Fernelius was the only one that took the time to figure out what we really needed while making us aware of the cost-benefit analysis of buying new vs. used. Our sales associate, Kevin, was awesome--extremely personable and down-to-earth; we hope that his supervisors appreciate his effort. In fact, our sales associate at Fernelius has been the only one (compared to all other dealerships in the area) to call us and follow-up with our thoughts and needs after our first visit to the dealership. On top of the great service, the Hyundai warranty cannot be beat. Fernelius' service and Hyundai's warranty solidified our sale. read more

I recently had the opportunity to work with a true sales professional. I purchased a 2013 Malibu from Fernelius and Kevin Misiak was awesome to work with. I'm usually a difficult sell and Kevin made me feel completely comfortable and he and Newell did everything to make the deal work. I would suggest everyone reading this make Kevin YOUR sales professional. Alan Boike read more

Great service!! Called and within hours we had a vehicle that met all our needs. They handled the financing and made the process quick and easy. Everyone was really friendly and helpful. This is our second vehicle from Fernelius and if we ever need another we'll be calling them first!! read more

I had such an amazing experience at Fernelius!!! Travis and Newell really went the extra mile for me to get me into a car I absolutely LOVE! I would definitely recommend Fernelius to all of my family and friends! read more

Excellent service and sales. Highly recommended them for all your automotive needs. I have purchased 2 vehicles from them and have all my service work taken care of at Fernelius Hyundai. Love Love them!!!! read more

I've had nothing but a great experience here !! Recommend to anyone and everyone to either purchase a vehicle or get your vehicle serviced here. Great customer service all around!! Thanks read more

Best car buying experience I've ever had! Super friendly and professional staff and amazing customer service! Highly recommend their sales and service department. read more