Doctor's office/zoo/weird botanical garden. Strange plants and animals are the decor of this…read moreequally strange practice. Perhaps a little more maturity is called for here? I didn't feel my health care was taken seriously here.

This office is phenomenal. From the front office staff to the nursing staff to the providers. I…read morehave been carried for for years by both Dr. Chernoff and Leigh Mann, PA. They both take the time needed to answer questions, troubleshoot issues, and explain your diagnosis. I recommend this office to everyone I know--I believe they often do not have space for new patients bc their current patients stick around because of the phenomenal care.

I had to take a vacation day for my scheduled appointment. Wanted to have my blood work checked so…read moreI did fast for my 10 AM appointment. 90 minutes before the appointment they called and said they had to postpone No explanation

The staff here is so very nice from the clerical to the clinical. Dr. Carpenter is EXCELLENT with…read morevast knowledge in medicine and lots of experience, I highly recommend him to anyone looking to change or find a knew Primary Care Physician. They are located just a couple miles off Interstate 81 near the Augusta County Sheriffs office. If you're like me an anxious person, this is the place to go to feel comfortable, be heard, and allowed to work along side the Dr. in regards to your treatment plan!! Best wishes and good health to all of you!!

Ultimately, I was very disappointed with my experience with Butchart. On my first visit that was…read moresupposed to be 90 minutes but lasted less than 60 minutes, he diagnosed me with a genetic heart defect after asking me if I had a family member die of a heart attack. I was told to take Folate for this genetic heart defect. While this was a red-flag for me, I was still hopeful. He also prescribed me supplements for my condition prior to lab testing because he knew the problem and told me that I would be feeling better in less than two weeks. In fact, he told me that I would be feeling so good that I could stop taking my prescribed medicine (another red-flag). Please note that only the lab tests are covered by insurance (but see below) and the company that does the lab testing also provides the supplements that cannot be found elsewhere. After six months, and not feeling better (and actually getting worse due to one of his special formula mixes that he insisted I continue taking because, as he indicated, sometimes you get worse before you get better) he indicated I should have the lab tests done again. Well, the insurance company rejected being told to pay for the lab tests again and Butchart said he would work out a special deal with me and I could pay him $300 (or so) directly -- hmm (if I recall correctly, the company that does the lab testing charges the insurance company ~$2000 for the lab testing). Well, I told him I was not interested in investing another $300 in lab testing from the same company who provides the supplements that were supposed to make me feel better right away. When I told him this, he stopped communicating with me. Overall, I feel Butchart does a nice job of communicating with his patients by e-mail (notice that he directly e-mails the patient). But he also acts as if he knows everything while speaking badly of all other doctors as ignorant of how things really work in the mind and body. When things do not improve, as in my case, he is simply done and is not interested in trying to figure out another solution that works for both the patient and himself. Ultimately, I left poorer and no better off than when I first entered his practice.

I love Ted Butchart! He's been a world of medical wisdom while helping to heal your body. Ted is so…read moreknowledgeable about pharmaceuticals, which really helps when trying to figure out what's going on in your system. Naturally funny, his humor and his incredible knowledge that spans the allopathic and holistic worlds, makes him an invaluable resource. Thanks, Ted!

I've been seeing Dr. Miller for over a year now and I have been thoroughly pleased with this office…read moresince day one. Dr. Miller is an excellent physician, and you couldn't ask for better people than she has working in her office. I trust her and I like her. I feel confident my health care is in very good hands.

Dr Chernoff always listens to my concerns and gives a complete explanation to my questions. I…read morecouldn't be happier. The staff is also very nice and skilled at their jobs.

I've been going to Dr. Chernoff for years, ever since Dr. de los Reyes retired. I've never felt…read morerushed, he always listened, and I've never or pressured into medications. He always responds to my email questions and has always been thorough. Only problem was an occasional long wait, up to an hour. I heard he is retiring.

Went online to send a message and the questionnaire prompts you to put in a provider. When you hit…read morethe drop down menu, there are no providers to click on. The questionnaire won't let you go any further without a provider entry! If you can't enter a provider and finish the questionnaire, how is one supposed to enter the question one needs answered? This used to work, but no longer seems to.

You can't even talk to someone to get an appointment. email, voicemails, don't get returned even…read morewhen you can't breathe. The staff was good and I really liked the np I went to but what good does that do if you can't get any appointment.

I can't complain about Patient Care Plus. They have always got me cared for. I went to them one…read moremorning because I didn't feel right. Rick sent me directly to the ER and I ended up in the hospital for 3 days. I had to have 4 or 5 units of blood. I can't say anything bad about them. All have helped me for the last 17 years!!

Rick Steeves is Not a medical doctor but instead he is a quack of a Nurse Practitioner! Claimed a…read moreviolent cough was a "psychological presentation" once my exhausted kid became tearful after about fifteen minutes of this idiot saying "hmm I don't know, his lungs are clear... " Just complete incompetence. Asking my son "What do you want us to do for you here?" Not sure what box of Cracker Jack this guy got his licence and education from but he does not need to be insulting of someone who is and has been sick! I've heard others complaints about this clown but I went there anyways because it's close to our home and it's so hot out to go across town, but I'm going to have to anyways because this guy failed to care for my son. Never again. And I'm filing with the medical board a formal complaint. Edited to include a photo of a review of the supervising physician responsible for the NP's working here. Seems like psychosomatic cough presentations are simply the norm with these guys! What a joke!

Quack! Constantly diagnoses my 79 year old grandmother over the phone whenever she is sick and just…read moresends in prescriptions to be filled, without seeing a hair on her head. She currently has all the signs of a severe case of bronchitis along with pneumonia and should very well be in the hospital but Dr Kennedy apparently doesn't see sick patients. Seriously, what good is a doctor if he can never see you when you're sick?