Worst experience ever. I was suppose to get a full lace closure sew in & try color in my hair for…read morethe first time. The stylist told me she had to reschedule my appointment literally while I was driving from Charlotte, NC to atl. If I wouldn't have text her I wouldn't have known. She says she made a post on Instagram but if I have a scheduled appointment with you why wouldn't you call? Communicating via Instagram and not directly is just unprofessional. The stylist then proceeds to find me another stylist (due to her not being in town) who braided my hair bulky, cut my closure too short, & didn't even bother to lay my hair down in the front. I was in atl for a 3 day even for my job which required me to take a lot of pictures and I couldn't even look presentable. To top it off I shipped my hair to the stylist Tuesday because she said it needed to be there 3 days in advance and she didn't even touch the package. I paid money for shipping for what? She wasted my time & money but also she just left me feeling stupid and ugly. I literally struggle with my hair and for them to not care about making women feel good is just mind blowing. You should treat EVERYONE with respect & give your clients good service especially if it's their first time coming to you. I'm stuck with this hair unless I want to pay someone else to do it but we all know stylist don't like touching up on other people's work. I don't recommend this place to anyone & I just hope they understand how much this really hurt me. All women deserve to treat themselves and feel good.

Was threatened to be "beat up and dragged" because I very politely told the owners very rude…read moredaughter that I didn't like my hair. I voiced that I didn't like how it was going because you can tell when someone is doing your hair wrong. And she rudely told me that I need to wait to the end to have any complaints. So at the end I tell her that she still never fixed the issue I brought up THREE times. She got nasty and rude and stopped doing my hair and didn't fix the issue or my closure that she RUINED by over bleaching. I still paid her and even tipped her just to be the bigger person and because she was a child.... she takes my money, tries to charge my card AFTER taking my cash, and then has her mother call me and threaten my life and talking ghetto and nasty. Do not deal with them. Work isn't great, price is way too much for the crappy service, and they are ghetto, rude, and just nasty.

Tried this spot for the first time and whew--consider me a loyal customer now I came in with a…read morePinterest hairstyle and cautious expectations, but they absolutely nailed it. Clean, precise, and better than the inspo photo. What makes it even better? It's a family-owned, African-owned gem with the kind of energy that makes you feel instantly welcomed. The vibes were top-tier--great convo, beautiful energy, and pure talent all around. My hair held up like a champ through two full weeks of beach days, saltwater, and sun--no joke. And while I low-key wanted to gatekeep this place (because y'all will start booking up my time slots ), it's so worth every dime. Already planning my next look with some new color combos! Hidden gem status: unlocked

Great service! The stylist was very accommodating, friendly and fast. Salon is located in a great…read morelocation. Very affordable

Marilyn has skills! My hair always looks good when I go to her…read more She listens to what the customer wants and that's very important to me. And on top of that she is a wonderful person. Thank you Marilyn!!

Marilyn is extremely welcoming and a pleasure to be around. Her space is neat and spacious as well…read more She is very transparent as to what she is doing as she styles your hair. She is also knowledgeable on styling and products. I enjoyed my visit and highly recommend her .

Yes wonderful service ... Love and Hppiness vibes all in…read morethere. So it's a blessing to be able to go there and get good service for good prices

Good place to go if you need a quick style, but I wouldn't recommend on a regular basis. If you…read morebring in your own hair, make sure it's used or RETURNED if not needed. I recently got my hair done and I brought in 4 bundles of hair for extra density. When they finished you could not tell I asked for extra fullness! Some braids only had 2 boho pieces; clearly ignoring my request.

This is my second time going to Xclusive Hair Studio and Spa. The studio is in a great location…read morefor me, clean, comfortable, great vibes, great music and plenty of space. Rassalyn is professional and spiritual, I enjoy talking with her. Hair products are premium top of the line and I love my color. She did a phenomenal job. Jackie H.

Xclusive delivers top-notch service and has actually been in business since 2000. They really care…read morefor their clients. They specialize in hair loss and healthy extentions. I experienced some hair loss issues during the beginning of Covid and have been able to have my natural curly hair return in great condition, Thanks to following and maintaining a regimen of treatments performed by Xclusive. I am forever grateful for my life changing hair experience.. Xclusive is Professional and Knowledgeable

The braided was very rough with my hair. She snagged and pulled. When I asked her to stop, she…read moreinformed she couldn't comb through the section because she didn't blow dry it. Thankfully, I blow dried at home. I'm also overheard them speaking negatively about customers in French and Igbo.

I don't leave reviews often but this place is TERRIBLE. Do not waste your money here. They make you…read morepay before you even see you your hair turns out and don't braid the hair all the way down. It was my first time at the shop and after doing three rows, they stopped and told me I had to pay in cash. A bunch of my pieces fell out within 3 days of leaving the shop and they refused to give me a partial refund. I paid $250 for this style and as you can see from the pictures it wasnt worth $50. I asked for medium size braids and the parts were smaller and braids were literally the size of a straw. My hair looked extremely boneless and stiff. I took it out 5 days after getting it done. Completely unprofessional and unapologetic about their service. Save your money and go somewhere else.

My daughter was a first time customer on Friday, March 27, 2026. She was referred by a friend. She…read morewill NEVER return. My daughter braid service started at 12pm on that date and did not end until 11:30pm that night. My daughter was getting knotless. My daughter asked them to correct the braids in the back because they were uneven from the front. The front braids were small and the back was medium. She asked several times if someone was going to assist with braiding. She did not get and answer and they were rude. I had to send for my daughter by a relative close in the area to go up to the shop to advocate more on her behalf because she is19 and obviously they knew how to be dismissive. It took over 10 hours for them to do knotless. Needless to say there was a deduction in money they received on our end. The style was finished at 11:30 pm with an apology issued after being confronted by the relative. Its not acceptable especially when they want to charge high prices and short change customers on braiding quality. Time is valuable just like money. I encourage you to reconsider where you invest your dollars. As a parent, it didnt sit well with me nor my child even if she is an adult. This is one shop that will NOT be gaining any referrals their way! Its time out for poor service. You will definitely do better when bad reviews start affecting your pockets!

PLEASE READ One…read moreword, horrible. starting with entry things scattered everywhere babies crying just no! But beside that customer service was also bad they kicked my child out because she was crying! I don't blame her I saw the way she was pulling her hair. Not only that but they are also used to nappy hair so since my child didn't they raised the price! Not recommended for tender heads if I could give it zero stars I would