Let me start off by saying, I understand that based on zip codes, insurance amounts can and often…read moredo differ. Regardless of this fact, Northern Star is absolutely taking advantage of their clients and overcharging on all fronts and the photos- the first one being an estimate from a VIRAL consultation with northern star on August 14th, 2020, and the second photo being from an In-person consultation I just had today with Dakota Valley in Burnsville- pretty much speak for themselves. As you can see from the first photo, Northern Star wanted to code two of my lower wisdom teeth as 'completely bony impacted'. I don't claim to be a dentist or claim to have the knowledge an oral surgeon has, but 'completely bony impacted', if you look it up, literally simply means "a tooth is completely inside of the bone and has not erupted through the gum," as in, it is not able to be seen in the mouth..... both of my lower wisdom teeth that they were claiming were "completely bony impacted" were visible in my mouth and had erupted through the gums. Another very questionable aspect was the fact that northern star tried to tell me that my four wisdom teeth would take 45 mins to 1 hr to extract, which meant they would get to charge me for a whole lot more for general anesthesia. The place I just had a consultation today told me, max, the entire procedure will take FIFTEEN MINUTES, because both the top teeth were a simple extraction and the bottom two, one was surgical completely erupted and the other is surgical partially bony. Northern Star mistook me for a young, naive 25 year old who wouldn't be bothered to do my own research or question what they were coding my wisdom tooth extraction as, which in essence, would've meant I would be getting charged ALOT more. Oh well- they lost a client and maybe this review will make them think twice about trying to FRAUDULENTLY miscode in order to overcharge unassuming clientele. DO YOUR RESEARCH.

I had Dr. Chavez do an implant for me. She and her friendly, helpful staff made me feel so at ease…read moreon my first consultation. My implant procedure went extremely well with no pain and no complications! I couldn't speak higher of my experience! I'd recommend her to everyone! 5 stars out of 5 stars!!

My mother had a visit there for a preparation on implants and the experience was awesome! Dr Joseph…read moreTrobridge is a very professional and caring physician and his team was amazing as well, if she could they would get all the gold stars!

Go elsewhere unless you want to throw a couple thousand grand away and be valued as much as in…read moreinanimate money generating object. Your time means nothing, if appt schedules expect 6-9 confirmation and reminder texts as well as phone call 2 min before actual appointment time, only to sit 45 min or so to see someone, mind you this is a simple adjustment and took 13 days to get an appointment. Wish I never would have made the decision for services found out after there was another more appropriate option that I was never given and now is too late, seems intentionally misleading practices and horrible admin including Angela who needs to find a career where humans are not adversely affected and I've even witnessed her give different patients different treatment and costs. This was reported multiple times. Dr.Sass is good at what he does but is handicapped by administrative policies that don't involve clear concise info, patient care or human decency

My patients have nothing but good things to say about Dr Lowe! He is an expert in his field …read more... And has treated all my patients with both skill ....and kindness..,

When he writes you a Thank You and Take Care note. This is the kind of person you can expect to…read moremeet in Dr Lowe. Precise description of my options, they worked with my insurance, and it was quick and all went according to plan. I am in poverty with my smile again! Thank you Dr Lowe.

I set up an appointment a year ago and got in the next week. I had 19 teeth pulled and have full…read moreimplanted denture put in. I am now a year out from having the implants placed, I am very happy with my smile and the able to eat foods that were previously avoided. I love my new teeth! They look amazing! All the staff is AMAZIN!G! They were up front about the price, the process, surgery day, follow appointments after surgery and the actual placement of the final dentures. They definitely go above and beyond to make sure that you are comfortable and they support you through the whole process . I DEFINITELY RECOMMEND GETTING YOUR IMPLANT WITH THEM!!!!!!!!!!!!!!

If I could I would give 0 stars. This man has a real problem with patients that have high blood…read morepressure or anxiety. Expect a lecture and berating over why you have high blood pressure. It would be one thing if he tried to help ease the anxiety that comes with dental surgery but perhaps he missed that class in med school. His staff were cordial and gracious. Too bad his lack of bedside manner ruined any pleasant experience with the office personnel.

I have been going to Bassett Creek Dental for a couple years now - and I take my mom and brother as…read morewell. I recently had to get a front tooth's crown replaced. OMG - the result is stunning. Dr. Bruning made sure that the color match was correct - I even went to a special lab where a technician took 2 hours to make sure everything matched perfectly. This is the kind of treatment I would expect for a movie star - not for me. And the cost was completely nominal. I have been to several other dentists in my life and NEVER have I been to one whose work is as meticulous, the staff as knowledgeable, or the doctors as competent. I highly recommend 10/10.

Went in for a cleaning and it cost me 469 dollars for xrays and a dentist visit. All I wanted is…read morefor them to clean my teeth. This place is very unprofessional! No thanks Barb!

The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

The worst. Be prepared for long wait times with an an appointment. Every 6 months Dr Melissa finds…read morenew issues on your teeth that cost $$$$$. They can't keep any staff .. run. Don't walk .. there is a dentists everywhere and this place is the bottom of the pit! Stay away. She should be reported for unethical practice

Dr. Langley is a good dentist, and all but one of the crowns he did fits well. I had a decent…read moreamount of work done over 5 visits, mostly crowns/fillings, and I am happy with the results. The dental hygienist however was inexperienced and unsure of herself. She spent 30 minutes poking my gums and telling how much I need a deep cleaning (I was already planning it for the fall) and selling me on additional fluoride treatments. I know this is a business and she is pressured to make more sales, so I tried to let it go...but then the actual 'cleaning' took 10 minutes. Minimal attention to detail and stains and a quick floss. That and the receptionist who sits closest to the door needs a new job where she does not have to interact with anyone. Barista's at the Caribou across the street have less attitude. In the end the place is clean and the dentists are good. When I complained about the lack of a cleaning they said they would not charge me for the visit. Unfortunately they seem to care more about how much they can charge you than giving you good service. Scare tactics/worse case scenarios to push more and more procedures leaves me feeling distrustful. The crazy thing is I need a lot more dental work and I will be spending a lot of money at a dentist over my lifetime.

Both Drs. Langley and Smars are skilled, professional and ethical. The hygienists are experienced…read moreand professional as well. I have gone to this practice for decades and I highly recommend West Lake Dental.

Hello I had my Wisdom teeth removed at James blocks office and James block himself pulled out my…read morewisdom teeth evreything was ok at first after a couple of days I had Extreme high fever. I also got and infection overall all of this was really stressful and i am still suffiring from the pain If your the person that wants a good dentist James block is not the one and I would say to evreybody to avoid JAMES BLOCK because it is a horror movie after he has done something to you he is a cursed doctor and to say the truth FUCK him I wish he gets the same kind of care he provided me overall I would say if you don't want to go through a lot of pain and stress avoid JAMES BLOCK !!!!!!!!!!!!!!!!!!!! and if you have any appoitments with him cancel them as soon as possible !!!!!!!!!! YOU WON'T REGRET IT !!!!!!!!!! If I could I would Give James Block 0 STARS.

Dr. Block was friendly but that's is as far as it goes. After he performed UNNECESSARY surgery on…read moremy mouth I ended up with not 1, not 2 but THREE major infections. I spent MONTHS recovering from his !@#@$ work. I ended up with three different abcesses in my mouth, on antibiotics for weeks and then IV antibiotics for several weeks after that. 9 months later I continued to have problems with the area he destroyed. I had a root canal that did not help so finally this summer a wonderful surgeon removed my tooth. I am now left with NO tooth right in front of my mouth (my eye tooth #11). I had to spend $3000 extra to fix his poor work. I had to have additional surgery, tooth removal, a $600 oral appliance to wear for 6 months before i go back in and spend another $2k to have a dental implant placed. When I arrived at Dr. Blocks office the staff did nothing to ensure that risk of infection was minimized. My new oral surgeon had me rinse with an oral antibacterial rinse right before the surgery, for 2 weeks after and oral antibiotics. I was sent home with pain meds, antibiotics and the oral wash. NON of which were provided by Dr. Blocks office. Their finance department that is supposed to obtain prior authorizations for procedures lied to me as well. They told me that my medical insurance would cover the procedure but low an behold they didnt! I have been fighting with a collection agency for several months now for the remaining balance of $570 to Dr. Block as I do not feel I should have to pay this because of all of the pain and suffering I went through. The finance department hung up on me when I explained my situation and how upset I was, instead of trying to resolve it like an adult. I would highly suggest you steer as far away from Dr. Block and his team as possible!

I'm sure not many people enjoy going to the dentist but when you have such a caring group to visit…read moresuch as the staff here, you won't mind because they take great care of their patients. I visited them this morning and was greeted warmly by the front desk. Before my check up I was given FULL detail on what was going to happen! This office is HIGHLY recommended!

This practice has been successfully serving patients since the 1960's. Two generations and then a…read morewonderful practioner took over in the past five years. What has never changed is the warm atmosphere, skilled technicians and top shelf dentistry. This last visit I had a cron started. Ick! The ick turned to great under the skilled hands of Dr Hoverson and her super hero assistant Shawna. I'm not going to wish a new crown on myself but if I need one I darn sure who I want to do it!

I went to see Dr. Sands DDS to get a 2nd opinion on some dental work I was told I needed to have…read more He was wonderful!!!! He couldn't believe that the 1st dentist I saw, said I needed 3 root canals & 3 crowns, when in fact I didn't need any of them! He was honest & saved me thousands of dollars!!!! I can't thank him and all the other HONEST Dr's out there. Their aren't many. Thank you so much!!!! I'll be referring friend's & family to you!!!

Seriously reconsider your options before letting this fool near your mouth -I just spent another…read moreseveral thousand dollars having his work re-done as he's clearly out of touch with current procedures. At first I figured, well, he's old, so he should know what he's doing....WRONG! After comparing the techniques utilized by the Dr. who corrected his botched root canal, this guy just needs to hang up his drill and retire. He didn't use a latex barrier around the tooth (this prevents bacteria-laden saliva from running down the hole and infecting the open canal) and generally wanted to just make chit-chat with you -while he was drilling! Dude, pay attention! I'm not here because we're friends, nor do I want to hear about your opinions of "people on the dole," you old-conservative twit! But I can recommend Dr Samantha Harris -she was incredibly thorough and professional. The kind of dentist that restores my faith in the fact that not all of them are D-bags....just far too many of them....