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    FenceMasters

    5.0 (4 reviews)
    Closed • 9:00 am - 5:00 pm

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    Barn Wood Walls Fencing and Decking

    Barn Wood Walls Fencing and Decking

    (8 reviews)

    We spent approximately $32,000 on this fence, and the quality of the finished product is nowhere…read morenear what we expected for that kind of investment. We have boards that were installed without enough nails, and some boards are already falling off. Several posts were not cut properly, leaving rails that do not sit flush. The gate has a significant gap and does not properly lock, defeating one of the basic purposes of having a fenced property. The lack of attention to detail continued throughout the project. Nails were left scattered around our property, creating a safety concern for our dogs, people, and equipment. We were also surprised when the crew arrived without the equipment necessary to move the large quantity of fence boards around our property. They asked to use our personal tractor and used it throughout the week they were here. Without the use of our tractor, it is difficult to understand how they planned to complete the job. The staining was equally disappointing. They underestimated how much stain would be required for the fence and watered down the stain in an attempt to stretch what they had. It still wasn't enough to properly complete the job. We were left with areas that are inadequately stained, an uneven appearance, and visible water marks. For approximately $32,000, we should not have boards falling off, missing nails, poorly cut posts, rails that aren't flush, a gate that is gapped and doesn't lock, nails left throughout the property, and an incomplete, uneven stain job. This wasn't an inexpensive fence where minor imperfections might be understandable. This was a major investment, and we expected professional workmanship, proper equipment, quality control, and a finished product that was actually complete and functional. Unfortunately, that is not what we received. Based on the quality of the work and our experience with this project, we cannot recommend this company. Owner said he would make it right but keeps saying he's working on larger jobs. It's a shame he took advantage of a combat wounded veteran after convincing us how important it is to complete this job professionally.

    Fence is uneven and missing nails. Waste of my money amd won't answer my messages he did answer a…read morephone call and said he would come by and fix it and never did. Come see for yourself before hiring this company. N , v

    Tennessee Valley Fence - Aluminum Fence Enhances Beauty

    Tennessee Valley Fence

    (34 reviews)

    On Wed or Thurs I met with TVF for my quote. I signed the front side of a paper to have them come…read moreout and do a service (YES THEY HAVE A BACK SIDE AND YOU MUST READ) I called TVF on Saturday (two days later) at 1301 and cancelled via telephonic conversation with an employee. I had someone else do the job for $350.00 cheaper. I thought that was it, taken care of....NOPE Approximately ten days later a crew from TVF was out at my house to put up a fence, I stopped them just in time before they took down my fence I just had put up, I thought that was also the end of it....NOPE I received a bill in the mail from TVF stating that i owed them 25% of the cost of the original fence do to not canceling. I spoke on the phone with one of the owners who stated that I never called and cancelled and was unwilling to hear anything I had to say. The owner took me to small claims court witch took almost a year due to me being in Afghanistan. I spoke with a mediator and the Owner (Mr. Owens) to settle this, and he was persistent that since they had to load the truck and drive to my location and go back to unload the truck then I was going to be charged, he also stated I never called. I showed the owner the phone records from W.O.W. with the date and time and the duration of the call on the date I told him, Mr. Owens then changed his statement and said that it was a contract issue. I thought that was funny since I had the proof that I called but his company dropped the ball and he wants to push it onto me. After small claims court, (which I won, but now he is taking me to civil court) I told Mr. Owens that its sad to see a owner not care that one of his employees took my message and didn't pass it along but he his going after me. Mr. Owens then told me that that his company made 6.5 million last year and it wasn't about the money, but since we posted our comments on the BBB and his Facebook it made him upset. I would not use this company unless your 100% sure your going to do the job, and also do research on this company because this isn't the first time.

    I spent over $25K on fencing and railings with TVF over past few years. Following fence damage from…read morea falling tree, I attempted to use TVF to repair the damage. After several attempts, the sales manager finally responded. Rude, arrogant, worthless. Not interested in repairing 75 feet of aluminum fencing. Be very careful using this company. One call to Huntsville Residential Fence Company and the fence was repaired beautifully.

    Ruco Fence

    Ruco Fence

    (1 review)

    What a bad experience that I have to see every single day. Ruco was not the cheapest quote I had…read morereceived to fence my property. The old fence was removed and replaced in a single day, which was worrying. Within days the fence pickets were warping. One of the owners of Ruco came out and took photos, sent them to the lead installer. Comments were made about how these materials didn't seem to compare to what they normally see. Ruco scheduled his team to come repair. The attitude of the lead installer was poor, defensive. After picking out many boards that needed to be replaced, they ran out of nails. I supplied their team with coils of nails for their nail guns so they could attempt to finish the work, they ran out of pickets. After leaving I called Ruco back, asking for further action. When the owner came out we looked at the fence again, pointing out a few different things such as an entire panel that was bowed "what do you want me to do, replace the entire section?" I shouldn't have to ask, you should install a quality product. We scheduled another service, the owner came out instead of his team with a stack of boards and a hammer fit for a grade schooler. I set up my own chop saw and cut boards for him, sad. There is more sadness to the story, that I don't have the urge to keep this going. After multiple attempts to erect a visibly appealing fence, we all gave up. Ruco wants to get in and out, quantity over quantity. Poor product No craftsmanship Bad service Over priced

    From the owner: With an unwavering dedication to integrity and exceptional customer service, we are the premier…read moreprovider of residential and commercial fencing and gates in the North Alabama area. Our team prides itself on delivering superior craftsmanship and unparalleled attention to detail, ensuring that every fencing project is executed with the highest level of quality. From start to finish, we work closely with each customer, offering expert installation and utilizing top-quality products that exceed industry standards. Trust us to bring your fencing vision to life with precision and excellence.

    FenceMasters - fencesgates - Updated October 2026

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