We hired Fence Squad for a residential fencing project and, while the fence was ultimately completed and is functional, our overall experience did not reflect the quality or professionalism we expected based on the company's advertising. Communication with the crew was inconsistent and challenging. When we raised concerns about posts being installed over the property line, it required escalation to the Project Manager before the issue was addressed. The situation could have been resolved more efficiently with clearer communication and a more collaborative approach. There were also several safety concerns during the project. After the removal of the old fence, sharp metal debris was left along the property line. Despite polite requests to clean it up--due to the presence of our child, two dogs, and neighbours' dogs--action was only taken after we and our neighbours had already removed much of it ourselves. Among other issues, we also found a utility knife and a chainsaw blade left unattended. These examples contributed to a broader concern that site safety was not consistently prioritized, even after it had been discussed. The fence was completed, but the quality and finishing touches we had discussed--such as minimizing gaps at the bottom and properly staining the posts--were not delivered to the expected standard. We raised these issues, but the responses we received were often dismissive and lacked a constructive tone. As a result, and because we wanted the project completed, we made the decision to finish the remaining details ourselves rather than continue to engage with the crew. There were also avoidable disruptions throughout the project. Vehicles blocked driveways and road access without notice, and requests to address this were not always received respectfully. We're sharing this feedback to help other property owners make informed decisions. We recommend setting very clear expectations early and encourage Fence Squad to reflect on how communication, safety, and customer service could be strengthened moving forward. read more

Contacted Fence Squad in mid-Feb 2025 and Santiago arranged our contract - an excellent start - and we lucked out being the first job of the season as the start date was 11 Mar 2025. The material arrived that morning along with Dimi and Ivan - who immediately made sure my wife and I felt comfortable with their work process and they kept us informed all the way through - a lot of service companies could sure use people of this calibre. Dimi and Ivan are very knowledgeable and extremely hard working and the 220' of fencing was completed by the afternoon of the 14th - a Hurculean effort. I'd recommend this company to everyone - this job was the exact opposite of the previously comments - money well spent. read more

I don't know why someone isn't happy with Fence Squad. Probably it's scammers. The Fence Squad is the best building company I have ever had to work with. They are always on phone. Never ignore your questions.Prices are affordable. Very fast workers. And you don't have the mess after the job done. They left my backyard clean and nice.Truly recommend this company. All my friends happy with the Fence Squad too. read more

I had a fantastic experience with Fence Squad in St. Catharines. I had my fence installed the week after Santiago came and gave me a estimate. I could of had it done sooner but I had a hectic work week. The price was very reasonable and the crew were half a hour early and worked non stop all day. They were very polite and professional. I'm having them come back in the fall to do the other side for me. read more

I'm happy I found Fenece Squad.I needed my deck build fast because of a burthday party, and they did they job perfectly in time. Also prices are pretty afordable. I tried to reach other companies and had no luck to get responce.Ruslan's team were able to come to me next day and I had all numbers just in a few hours. That's amazing! Thank you ! read more

I never take the time to write a review. But we are so thrilled with our new fence that I'll make an exception. It looks great, good quality and an excellent price. We already have some family calling them, and would highly recommend their services! read more

I found Ross on a Google and ordered a fence for my house. His Company did it for me super fast- 2 days only. And no mess after they finished. That's just perfectly awesome.Thank you.Totally worth the money. read more

They have contract with fixed rate and deadlines and 5 years warranty. Prices are pretty good. And they never left garbage after job done.

Great job quality, totally satisfied with price and comunication. Great service. Very recommend.I love my fence now :)

Service Requested were great, the quality of the product are great and they do Job in one day.

Great job! Was very happy to work with Ross and his team. I would definitely recommend ! :)