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    Fence and Deck Restoration

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

    Services - Fence and Deck Restoration

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    2 months ago

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    JCQN Designs and Fence - Decorating

    JCQN Designs and Fence

    (83 reviews)

    Another excellent job done by JCQN Designs and Fence. My neighbor and I had them out to replace the…read more6-foot privacy fence between us and his team did a great job. They were on time, worked fast, were respectful of the property, and went above and beyond to build around a tree and replace a damaged picket on a different, older fence. They are not cheap but they do excellent work and I will continue to call on them for help in the future.

    UPDATE: Juan threatened my personhood & property - to illegally trespass on our property & remove…read morethe new fence & gate, which would also result in theft, as he removed our old fence & gate. I've been advised to report him to Denver Police & my attorney. ---- Over-promise & Under-deliver, with a side of machismo - by the owner: Juan. ----- It all started innocently, when I called Kim, the receptionist, for an estimate in late Sep or early Oct. Instead of sending a person out for an estimate, she told me all she needed was photos of my existing fence & gate, and from there, she'd create an estimate. At no point did she ask me for measurements, and - given I'm not in the fencing, gate, construction, painting, or staining industry - I trusted her & her boss, Juan, as well as foreman Raul and Ruin to guide me through the process. This is, after all, why I hired the job out, and hired what I thought were professionals. Instead, on the initial scheduled day, it came to my attention that they only purchased enough materials for a 6-foot fence & 6-foot gate, when it was clear - from the photos - that the fence was higher than the gate (8-feet). Raul & I canceled that job, and we re-scheduled from Mon 10/9 to Tue 10/17. In parallel, I was told by Kim that she/they could easily match the existing stain on my fence/gate, and I need not worry about finding a color. This was also untrue. After the reschedule, Kim asked me to find photos of stains I liked. I started on Home Depot, and they had hundreds, if not thousands, of brands, types of stains (oil-based or water-based), and colors. I had no idea where to start. Given I was hiring professionals - or so I thought - in order to narrow it down, I went to JCQN's Yelp page, and found photos of their past/sample work that I liked. I took photos of the fences & gates I liked - including style & color, and changed my initial fence/gate design from vertical pickets to horizontal, to be more modern. And I decided on a natural redwood stain, and sent photos of both the style I desired, and color. Kim & I resolved the initial measurement misunderstanding, and she was diplomatic, professional, and apologetic, acknowledging she should've explained the material measurements on the estimate, and asked me to measure & verify. Yes! Again, the reason you hire professionals, is for them to guide you with their experience. If I wanted to DIY, I would've gone to Home Depot myself, rather than to Yelp. I did not have the time - or interest - to DIY, which is why I trusted JCQN's multiple reviews, and nearly 5-star status. WRONG! Just like my beau has consistently been telling me - don't trust the reviews. I learned this lesson the hard way, with this company. Tue 10/17 came & went, and Ruin & another gentleman installed a great looking fence & gate - this time, with the correct measurements. Though I wanted to have it stained & sealed on the same day, fearing this exact situation, Kim told me the owner, Juan, said that's not possible, and the wood needs to "sit" for "one week" then it moved to "one and a half weeks," which raised suspicion. (Home Depot's paint/stain & lumber departments told me this was BS last night, as I suspected. If the wood is cedar - as I was told it would be, not fabricated, it does not need to sit before staining.) According to Juan/Kim, I had to wait 1-week, then 1.5-weeks, then only a few days to stain/seal. We scheduled it for Fri 10/20. Fri 10/20 arrived, and Kim canceled, saying Juan was too busy. I pulled rank. Then Juan was magically going to show-up after all. He arrived, with the wrong stain - not the one Kim & I discussed, and I selected. Juan attempted to gaslight & blame me - for his mistake - rather than accepting accountability & owning it, and that story is too long for the character limits of Yelp, unfortunately. Juan blamed me - the female customer. Juan blamed Kim - the female employee, including blaming her age: "she's only 20," vs. his "20-years of experience at age 50". Juan blamed me: "I only want to make you happy," attempting to imply I wouldn't be happy with my initial redwood stain selection, and I should go with the cedar/natural he brought, thinking he could manipulate me, in order to fix his mistake. It was a huge mess. Juan then refused to reschedule the job (something about his personal affairs & if he doesn't repair his son's house by next Tuesday, he'll "go to jail"), and now I'm stuck with a beautiful raw, wood fence & gate - that will mold & become useless the minute it rains or snows. Kim negotiated with Juan to refund me the $1,800 I paid for the fence & gate, but neither one of them can refund me the $1,840 worth of my billable *TIME* (that I can never get back) that I wasted on this nightmare. Luckily, I now have 1 other contractor scheduled for Monday, and 3 on stand-by, should that fall through, given the weather is getting colder, which is not ideal for staining.

    M Brothers - Custom fence installation

    M Brothers

    (11 reviews)

    What a *HUGE RELIEF* it was to find Marcos & Orlando of M Brothers Services! They were a lifesaver…read morefor me, in October, after I wasted 40-billable hours of my time on two other fence & gate companies (see those two reviews), for the first design-oriented home improvement project on my house, only for it to be a huge let-down & time-suck, and my being left & abandoned by the first company with a beautiful, unstained fence - not at all ready for winter/snow &/or spring/rain, and with a gate that was not HOA-compliant. Enter Marcos & Orlando - to save the day! And save me from my nightmare HOA. ;) I called Marcos & Orlando in a panic on Mon 10/23/23 ~4pm, and they were even willing to come rescue me that night, while working in Commerce City, if I had insisted. They are that loyal & hard-work oriented. Once we talked the job through, I realized what the second company had told me, about it only taking a couple/few hours to stain the gate & fence was untrue, and really this was an all day, or at least an all morning, job. Luckily, Marcos & Orlando were free the next day, Tue 10/24/23, so they planned to arrive first thing at my home in Denver from their home-base in Brighton. They gave me an ETA that evening, and met it, checking in with me via text the next morning, arriving within their time window, on time. I also love that they wanted to schedule an in-person consultation - to take measurements - with me, before doing the work, initially, when they replied to my Yelp project, as they were the first - and only - of all three companies, to ask me for measurements, and offer to assess the job & give me an in-person estimate, before beginning the work. Had the first company done this, like I'd hoped & wanted, we never would've encountered so many issues, in the first place. They completed the job in something like roughly 6-hours, proving the second company also didn't estimate time any better than the first, so had they arrived the day before I hired Marcos & Orlando, we would've ran out of daylight. Luckily, with M Brothers, they completed the job by early/mid afternoon, with enough time for me to QA it, as we made final touch-ups. They also remembered to unhook my hose, after using it, which was very considerate, which the first company failed to do, even after I asked. And they thoughtfully parked on the street - vs. in the alley / fire lane - like some of my neighbors' contractors do / have done, which blocks me in & prevents me from using/leaving my garage, or my boyfriend from entering/parking in my garage. This proves, once again, how conscientious, thoughtful, considerate, and detail-oriented Marcos & Orlando are, and what a pleasure they are with whom to do business. In addition to all the above, they also came back again the next day, on Wed 10/24/23, to again save my day - this time from the HOA! A very nosy neighbor had reported my gate to the HOA, and I was made aware of new rules & regulations that my HOA had not published/shared on their iOS version of their website, so I learned late in the day on Tue 10/23/23 that my new gate was not HOA compliant. I shared the HOA rules & regulations with Marcos & Orlando, we made a plan for them to acquire the new materials, and they returned the next day to fix the gate, and make it compliant. I haven't been this happy with a contracting company for awhile, after owning this house, so I will definitely be saving their name & number, to hire them again, when I have more work in their areas of expertise! Highly recommend! :-)

    M Brothers recently did artificial turf and some fencing in our backyard, and the experience was…read morefantastic. They were very professional and communicated well with us throughout the process. Marcus and Orlando did a fantastic job on the install and always left our yard clean when they left the job every evening. Their quote was very reasonable, and they delivered above and beyond our expectations. I would absolutely work with them again. A real joy, which is very rare when working with many contractors.

    Colorado Fence and Deck

    Colorado Fence and Deck

    (26 reviews)

    Should have been a 5 star experience; it was a 2.5 star experience…read more On Day 2 of an estimated four day job, the owner of Colorado Fence and Deck showed up unnanounced to do a "walk through" while the work was ongoing. Shortly after, the crew left before all of the agreed upon work was completed. Crew lead returned later the same day to complete the work after I discussed my concerns with the owner. Within a couple of days, a deck floor board (actually two boards pieced together) near the deck entrances began to make noise when stepped on. The owner confirmed that he was aware that two boards were used when I expressed my concern. We set up another day for someone to come out and address the issue. The crew lead arrived on the agreed upon date and completed the replacement, as well as adjusted the fence gate repair that was already not working correctly. The request for the fence gate to be addressed was not communicated to the crew lead even though I included it in my appointment confirmation text. To date, the adjusted gate is currently working as expected. Unfortunately, the deck board that was replaced is also moving and is making noise, suggesting that the board is not secured as the other floor boards of the deck (which are not making noise). This problem is obvious by sound and feel, even when the dog walks on the deck board. As noted by another reviewer, some of the boards used on the deck probably should have been set aside for a more consistent quality deck floor. To date, the owner of Colorado Fence and Deck has not followed up to confirm that all of the repair work was completed satisfactorily. To be clear, the work has not been completed satisfactorily. 6.19.2026 Update Owner of CF&D contacted me after the Yelp review and agreed to send his crew to address the deck concern noted above. He also offered to improve communication, which was appreciated. The crew lead confirmed they made adjustments and tested the boards for the fix of the movement/noise. After three weeks of limited use, the repair continues to work, so I have updated the rating to three stars. Unfortunately, the gate issue has returned. I will be looking to see what other solutions I can implement to allow full time use of the much troubled gate.

    I am copying this from my Google review if you would like to see his responses. The owner likes to…read moreget reviews taken down or untag his company from other social media platforms and then block you when you complain instead of owning up and fixing his mistakes. If I could give zero stars I would. They cut my internet line leaving myself and my husband to not be able to work, as we work from home. When asked what they are going to do about it Ryan told us it's not his problem. We asked for some type of reimbursement for our neighbor as she is the one that hired them and he said absolutely not. We were interested in getting a quote for a new deck but not now. Not after this treatment. Ryan was extremely rude and unprofessional in this matter. Not the type of company I would personally ever do business with. Edit: Ryan, based on multiple Google reviews you have the same MO of telling people it's not your fault and not your problem if you or your crew messes up in these circumstances. The initial contact with your crew was nice and we understood accidents happen. Profanity was not used until your tone and reaction to the situation was it's not on you it's on US to get it fixed. Your crew also used profanity towards us. I also want to point the fact out that WE DID NOT HIRE YOU. WE DID NOT SIGN ANYTHING STATING YOU ARE NOT LIABLE FOR DAMAGES. You can state that you contacted the internet service but you and your crew told us we had to call and figure it out, which we did not you. Regarding reimbursement, you said it was outside your responsibility. It was YOUR equipment, YOUR crew that cut the line, YOUR responsibility. I did not hire you, but yet I'm liable for YOUR mistake, don't think so. You have extremely poor customer service, and you and your crew lack professionalism. You should own up to your company's mistake, take responsibility, and do what is right. Also, we had to pick up after your crew left boardS with screws and nails. AGAIN, we did not hire you. I'm glad your customer was happy but did you even look at the pictures because this is what you call a professional job? SECOND EDIT: This incident happened back on April 9, 2026. It is now May 29, 2026, and we STILL have exposed lines. I was contacted via text by what I assume is office personnel about having the lines buried back on April 22, 2026, stating that they put in a ticket to have them buried. I text back on May 21, 2026, asking if someone was coming out to get this resolved. I received no reply. I have personally contacted 811 three times, and they keep referring me back to the owner, Ryan, as he is the one who exposed them, to make sure they get reburied. According to Ryan, today, May 29, 2026, it is not his responsibility and there is nothing else they will do. You and your whole staff should be extremely ashamed of how you treat people and the poor quality work that you provide. Seeing how the conversation went today, May 29, 2026, with you on the phone, where you admitted that you use a power auger and you knew the lines were there, you just do not care what you ruin or how crappy your work comes out, just shows you have no business owning a company. Ryan, you continuously put in your comments that if there are any problems, reach out to you to be resolved. Well, that's a little hard to do when you block my number. You also blocked my wife's number. Your crew came back out to address concerns that my neighbor had with your work, as apparently it was not up to her standards, as you wrote up above that it was. There was one entire panel of fencing that was not properly cemented the first time. Your crew told my 86-year-old neighbor that she had to clean up their mess by hosing or sweeping it up. You also changed the property line by at least a foot. I am still unsure how my neighbor's pool lines will be buried back on her side, as they now lie in my yard, and the fence is up. Seems like if people complain about your work, you have an excuse like oh, well, sometimes lines get mis-marked and get cut. Well, maybe if you weren't using a power auger (which, according to 811, is not allowed within 18 inches of marked utility lines, and you definitely were within 18 inches), and actually hand-dug to find the lines, you wouldn't cut so many.

    Payless Fence

    Payless Fence

    (15 reviews)

    I apologize for this review…read more Apparently the Fence builders did not, in fact, work for Payless Fence.

    Absolute. Nightmare…read more I got 5 estimates on a complete fence replacement. Ended up choosing Payless because Ben seemed very personable and had good Google reviews... I learned pretty quickly that I had been duped, and not to always trust Google reviews. There were multiple changes to the start date. Originally 4/21, then 4/23, then 4/28, then 4/30, then 5/5. Communication was poor at best - mostly, it was only when I reached out to him that I learned it was delayed yet again. He offered stump removal as a service for $150/hr. He showed up with a small grinder that was in no way adequate for the large stumps and two day laborers who were in no way skilled to do it. Grinder kept smoking and cutting out, and the guys were trying, but could only shave off parts of the stumps little by little. Ben had left, so I called him and told him to have them stop. He came back and was extremely agitated and argumentative. I asked him to calm down and said we needed to be able to have a normal conversation, but he wouldn't... Why would he bring the wrong equipment and guys who didn't know what they were doing? "That's all Home Depot had," and yelled, "I'm a FENCE guy, NOT a stump grinder guy!" His behavior made me extremely uncomfortable... So much so that I asked if I could just pay him for the one section of fence he took down and cancel the contract. He sneered, "Go ahead and cancel it, but you're not getting your deposit back." Mind you, not one bit of material had been delivered at this point, even though he had said he'd be bringing it and never did... Later, I received a text demanding $225 for the grinder rental before he would proceed with any work. I paid it (regrettably) -- I just wanted him to finish the work and be done... I paid to have the stumps ground by Davey Tree Service. Once he resumed (3 days later) he arrived far later in the day than he said he would - this would prove to be an ongoing issue. There was no fence between me and my neighbors, and I asked him to let me know when he'd be coming so they could keep their dog inside - he didn't do that, either... All of the delays resulted in my having to take additional days off work and cancel a planned vacation. Days later, I finally had ONE section of fence done. The day he was to start on another section, he texted me to say he was "Still figuring out post situation. Going have to go a different route and dig and set 10 ft posts." When I questioned this, as the contract stated that 12 foot posts would be used, he replied, "Also I have to weld up 2 more feet onto 10 ft posts since we are going according to contract, because I'm not spending what they're asking for them." Total breach of contract!! What he did with the $9,000 I gave him, I'll never know... It sure wasn't used to buy materials for my fencing. At this point, I'd had enough - told him not to come back until he heard from me. I needed to speak with my attorney, for sure... I also started doing a bit more digging into Payless Fence (I SHOULD have done this before I hired him and gave him a ton of money - kicking myself for this everyday...) His website had been taken down (he had one when I hired him,) he has NO business license and his LLC is delinquent. Wondering if he's gone out of business, left town, or ??? The old fencing had just been piled up in the alley behind my neighbor's. I asked when he'd be taking it away, heard nothing, texted him back 3 days later, and he said he'd be coming to get it that weekend. He never did. So I called 1-800-GOTJUNK -- $980 to have it hauled away. AND - no pressure-treated rot board on the one section he did, as in the contract. AND he didn't install a gate to replace the old one he tore down, which resulted in a clear opening from the street into the backyard. So I had to hire someone to build and install a temporary gate immediately for security purposes. I'm now in a credit card dispute through my credit union, have sent him a demand letter for what he owes me, and will pursue it in Small Claims Court if there is no resolution. I will update here.

    Fence and Deck Restoration - fencesgates - Updated September 2026

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