Excellent deep tissue by Ginny. Very pleasant. Poor English but very good body language and…read moretranslation app use Repeat customer!!

We had our second 90 minute massage this morning. We were pleased overall…read more But, It was a bit different experience in that the massage therapist are apparently expected to answer the phones while working on clients. This should not happen. Other massage & spa places simply let their voice mail pick up the calls saying they are unable to answer as they are working on a client. They had a receptionist when we were there the 1st time & she answered the phone. This is too good of a place to expect clients and therapists to have their massages interrupted. By boyfriend got Tiffany again & she was excellent. I had Diane who did a good job, but she was not able to tackle some of my tougher areas that would have benefited from stretching & she lacked the reflexology skills I so highly value. I hate to write this but we yelpers need complete honesty from each other, yes? And hopefully the owner will take my well intended feedback to improve their customer's experience. My other feedback for the owner is to have one of their 3 business categories on their YELP page be "massage" rather than specifically "reflexology". I believe it will make it easier for people looking for a massage in Hot Springs to find them. I will still rebook my massages here next time I'm in Hot Springs. Very good experience overall.

This is what everyone comes to Hot Springs for. A relaxing and enjoyable soak in the natural hot…read moresprings water. My wife and I signed up for a aromatherapy couples bath and we were fortunate because we came in last minute and luckily there was one opening available. I'd recommend booking in advance. We arrived around 15 minutes before our scheduled time and after checking in we were directed to a waiting room that has a small bar with drinks and snacks for purchase. At our appointed time there were attendants that came to show us to our bath. The baths are in private rooms and are very clean. When we were shown to our room the aromatherapy was added and the tub was filled with the hot springs water. The soak felt amazing, whishing I could sit in there all day. The water felt healing and with the aromatics it added an additional layer of relaxation. After our time was up we simply got out, dressed and could lounge in a waiting area until we were ready to leave.

Imagine planning a relaxing getaway to Hot Springs, hoping to get an appointment for a bath at one…read moreof the legendary bathhouses, and after repeatedly calling and even visiting in person, you can but then you can't. This was our experience with the Quapaw bathhouse. We first tried to book online. Since I wanted to book both my husband and I, it was suggested that we call, so we did before our visit to Hot Springs. I expected to talk to a receptionist since we called in the afternoon during their regular business hours, but we got their voicemail. I left a message to please call us back so that we could book an appointment during our stay. After not receiving a call back after a day or two, we decided to visit in person once we got there. We waited in line at the Quapaw. I was excited because it looked so nice and relaxing inside. There were about 5 receptionists at a long counter, and after about 10 minutes one pulled us aside. We asked if there was any availability in the next couple of days while we were there. The receptionist looked iffy at first, then pulled up the information I had added when I tried to book online and told us she had a 2:30 open and blocked it off in their system for my husband and I. She was explaining to us who our masseuses would be, adding the kind of aromatherapy we liked, and that we needed to arrive ahead of time. As she went to swipe our credit card, she and another staff member started talking about our appointment. Apparently a staff member named J.J. overruled the time our receptionist blocked off for us seconds earlier and booked another couple that walked in behind us, but I guess J.J. was a faster typer? Maybe? We still don't know, because once she realized it was double booked we were told too bad, that's all they had, and nothing could be done about it. My husband and I looked at each other puzzled, like "what just happened"? So in essence, they booked us then canceled us. I even got a welcome email, then a cancellation email that I'm still scratching my head over. After pretty much saying "sorry, too bad" in front of the other people waiting in line, they all went back signing people in like we weren't even there. It was really awkward and not to mention a big disappointing let down. My husband and I left, stunned as to having an appointment, then not, not to mention the treatment after...and not really knowing what to do about it After talking about it, we decided to call to speak to someone about our experience, since maybe that was just a bad day. I've called, I've emailed, and I still haven't received anything back, not even an I'm sorry. My husband and I are on our way home, and we still haven't heard back from anyone at the Quapaw. I even waited to post this hoping we might. We got to do some really fun things in Hot Springs. The Quapaw experience or in a way "no" experience left us kind of down and not to mention kind of angry. Just so weird. I expected so much more than "sorry, bye", but that's exactly what it was. Fair warning to all.

What a cool experience. I'm in Little Rock for work and came to Hot Springs on my day off,…read morespecifically to check out the Buckstaff Bathhouse. I'm so glad I did. The Buckstaff was built in 1912, and once you enter the locker room you step back in time over 100 years. It's one of 2 operating bathhouses on Bathhouse Row, but the only one that maintains the original feel. The treatments and fixtures are the same as they have been for the last century. I was fortunate to have Ricky as my attendant, who has worked at Buckstaff since 1977. He made sure I had a great experience! I also had an excellent massage from Ryan. I can't recommend Buckstaff Bathhouse enough. Step back in time and enjoy the thermal waters of Hot Springs!

I visited the Buckstaff Bathhouse on my recent trip to Hot Springs. I also visited another historic…read morethermal bathhouse, so my review is a bit of a comparison between the two. The thing I really enjoyed at Buckstaff that was not offered at the other bathhouse was the steam cabinet. However, this was only about 5 minutes of my visit, so I would say if I returned, I might not go back to Buckstaff. However, I absolutely recommend visiting this one so you can decide which is your favorite! Here is the sequence of events I experienced (thermal bath experience with no massage/paraffin): I got there before 8 and there were four couples ahead of me in line. By the time 8 rolled around there were many more people behind us. Definitely recommend getting there early! The check in process was a little chaotic because the people behind the table just said "whoever was here first, come to the counter." We were all sort of in a blob and once one person jumped in front of someone else who had been there before she had, the vibe got a little weird. I kind of wish they had deli numbers or something, but oh well. I am sure it all works out. The people who worked there were all very friendly, and the people in the treatment room were SUPER busy the whole time, but very friendly. I got changed, got my sheet, and went in for my bath. They offered a loofa but no other extras (like scented salts) but I can understand why since it was a tighter space. If there were any smells in there, it could get really challenging for people sensitive to smells. My bath was fine and I enjoyed the loofa. Then I went to the cooling table. The hot towels cooled off pretty quickly, and they were more draped over me than wrapped (which was what I saw for everyone, so it wasn't just me). I don't know if that is why they cooled so quickly, but I was kind of there in cold towels for a bit which was less pleasant. Next, I went to the steam cabinet which was my favorite. I did not know how I would feel because the steam cabinet is so strange looking, but I would 10/10 want to do this or something like it again. It was like the best of both worlds being able to breathe regular air while experiencing the benefit of a steam sauna on my body. Next was the sitz bath. I was looking forward to this unique experience, but I could take it or leave it. Maybe I don't have the concerns that would make this a dream come true feeling, but I kind of just felt awkward and like I was sitting in warm water on a towel. I then went back to get dressed and leave. It was overall a great experience I feel very lucky to have had. Hot Springs offers some "nowhere else" type National Park experiences, and I definitely 100% recommend supporting the thermal baths and their employees! I would take my own clean flip flops for next time. I think they offer spa shoes, but I don't remember seeing anyone who had them.

Everything i could want and more. The chicken salad sandwich…read morewas divine and the vibe was impeccable. i cant wait to explore all they have to offer here:)

Awesome experience. It really does make my body feel better and look better…read more It's easy to get to the pool from your car

Tamara is Amazing! She does a Great job!! She does such a thorough job of massaging every part of…read moreyour body.. I'm So Glad I've found her! She's Totally worth trying!!

I went to Hot Springs for a long weekend. I receive regular massage, on the average 1-2 a month…read morefor the last 15 years. I am always skeptical about a vacation massage, because you never know what you will get. My boyfriend and I each got a massage from Tamera and loved the massage and the experience. I called several weeks in advance and left a message and the call was returned promptly and we were able to get the appointment time we wanted. Tamera was prompt and friendly. Her massage was both relaxing and therapeutic. The cost was appropriate, no inflated spa rates, yet we both had a spa experience. The atmosphere was perfect for a massage setting: comfortable, inviting, relaxing and professional. As someone who often receives massage... I highly recommend Sabai and Tamera.

Christina is extremely welcoming and enthusiastic. Gives great massage. Deep tissue for me, and any…read morekind you might prefer