Horrible, unprofessional staff, starting from the security at the door to the back office…read more Extremely unprofessional and unwelcoming with a very aggressive demeanor. Would never set foot in this place again. Stay away.

Pros - self parking…read more- golf games at the game room are popular Cons - pool is never open on time you maybe get a month of pool if you're lucky. - when the pool is open it's from 11am to 7pm with an entire hour of lunch for the lifeguard where everyone has to leave the pool. - courtyard and rooftop is closed most of winter even when it's 45 degrees + so you can't use the grills and kids can't go to the courtyard and yet you still have to pay full amenities each month. - when the courtyard or rooftop is finally open, the water is shut off or grills aren't working or the chairs aren't put up so there's nowhere to sit. Makes you wonder if they're just lazy and don't want to do the work so they just shut things off. - game room- the two game tables constantly shut off and the other two games never work.

We were told "pack your bags" and threatened with a lawsuit as a result of our original Yelp review…read more(see attached screenshot below) Not feeling comfortable living under such an unprofessional landlord we mutually agreed to move out 3 months prior to our lease expiring. As of this writing our $2,825 security deposit is being held hostage until we sign documentation acknowledging water damage to the unit below Our unit was inspected the day after the incident and no concrete proof of us causing this damage was found only allegations by the landlord claiming we acknowledged flooding our bathroom to his mother and employee (which is not true). We are competent and responsible enough as a couple to not flood the very place we live in. The incident was caused by a leaky faucet for which we had a work order: https://pasteboard.co/HonyLF8.jpg Images from the day of move-out inspection (no water damage, suggesting no flooding) 1. https://pasteboard.co/Hons6p4.jpg 2. https://pasteboard.co/HonshBj.jpg 3. https://pasteboard.co/Honstl9.jpg 4. https://pasteboard.co/HonswE6.jpg 5. https://pasteboard.co/HonsAal.jpg 6. https://pasteboard.co/HonsDCd.jpg As a matter of principle will not sign any such documentation

We found The Hammel by doing a simple Google search for luxury apartments when we were looking for…read moresomewhere to live in Westchester, and I am so glad that we did. We looked at every 'nice' building in New Rochelle, and this was hands-down the best one. When we came to see it for the first time, not only did Tony show us three different apartments in the two buildings, he also showed us all of the restaurants, bars, etc. plus the metro north station (4 minute walk) on a map, further encouraging us to live in the area. We have been living in the Hammel a year now, and it has been a dream. We've rented at multiple buildings over the past ten years, and this has definitely been our best experience thus far (moving in and living). The lobby is absolutely beautiful and always pristine. Marie is always putting out cookies for tenants, watering flowers, and running around making sure the place is perfect. She even brings our packages right to our doorstep (never a lost/stolen package in a rental building is a first for us!) There is a very nice little gym on the first floor with 2 treadmills, an elliptical, and a bunch of weights machines. Plus a giant CLEAN garbage room, covered/secure garage parking, and a dog walk. It is super easy to get into / let friends and delivery men into the building - they have instituted a system where when your door bell rings, you can hook it up to answer the door on your cell phone - how cool is that!! They have a HOLIDAY PARTY every year at a local Italian restaurant with a buffet and an open bar. Such a nice way to celebrate the end of the year and meet the neighbors. We made great friends in the building at that party. Our apartment is so spacious, always quiet, and OMG the closet space. Washer/dryer, giant sound proof windows, personal hot water heater, crown moldings, gorgeous hardware, and a chandelier in the middle of the kitchen! The elevator and hallways are also giant and well-lit. Moving in last year was a cinch, and walking in and out every day is a great experience. This building is pet friendly, but you'd never know it. It's kept SO CLEAN. When we adopted our kitten Poe, he was welcomed into the Hammel with open arms. I can't possibly recommend this building / management company enough. They are doing great things for the community. Please don't hesitate to reach out if you have any questions about the building and/or neighborhood!!

If I could give negative stars to 3 Thirty 3 I absolutely would! I don't typically write reviews,…read morebut in this case I wanted others to have a clearer picture into what you have to look forward to if you're looking at this poorly managed "luxury" building. I've lived at 3 Thirty 3 Luxury Apartments, a Cushman and Wakefield property, in New Rochelle since it opened 2 years ago and at 1st it was fantastic, but a year in I could see the change and the decline. I can confidently say it has been anything but a "luxury" experience over the last year. The building management is horrendous, and they consistently fail to address ongoing issues that severely impact the quality of life for residents. - There are loud, disruptive parties on the roof deck that go on at all hours. Residents would wheel speakers out onto the roof deck and play music into the early morning- these are not isolated issues either. - The roof deck is often filled with marijuana smoke, and there have even been fireworks set off up there hitting residents windows. - The common areas are filthy, with pets relieving themselves in the elevators, lobby, and even spilling things without letting the concierge team know. - The lobby constantly smells like trash from the loading dock. - Fist fights in the lobby. - Consistent violations by tenants in an already challenging parking situation, 1 tenant with 3 cars (a violation on its own) one of which stays covered and takes up multiple spaces. Despite numerous complaints about the roof deck for months now, management has done absolutely nothing to fix these problems except send a few mass emails and tell me they will look into it. Brian, the building manger said he would implement quiet hours and has done absolutely nothing to that note, and when I followed up with him on another late night violation his response was, "did you call the concierge?" It's beyond frustrating to live in such conditions when the building is marketed and priced as "luxury." To make matters worse, when I asked to be released from my lease just two weeks early due to these intolerable conditions, management refused and instead reminded me that I'd have to pay thousands of dollars for breaking my lease early. I wasn't asking for much--just two weeks as a make-good for all the unresolved issues--but they clearly don't care about their tenants' grievances, only their bottom line. If you value peace of mind and professional, responsive management, do yourself a favor and stay far away from 3 Thirty 3. This building is a poorly managed, overpriced nightmare, and I would never recommend it to anyone looking for a true luxury living experience. The below pictures are not just random fun parties that happen around decent hours, all of the below have been past the midnight hour and into the early morning. I'm unable to load the videos where I'm laying in bed, windows closed, and the music sounds as if I'm on the ground level with the party-goers and I pan over to my bedside clock to show the time. This has been a ridiculously stressful process and the management team has done absolutely nothing to be accommodating or address the issue. The one thing they are consistent with is reminding me of what my contractual obligation is if I exit the lease 2-weeks ahead of my lease ending, yes, 2-weeks. This is why I wanted to leave a review letting you know what type of management this building is under. The apartments are lovely, maintenance, concierge, and the facilities team are all A++! Tenisha, Terrence, Cliff, and David are all rockstars- the rest is a huge question mark! PROCEED WITH EXTREME CAUTION there are better options than 3 Thirty 3 and if you're contemplating their sister building next door, be warned!

One of the worse application experiences ever. Despite me being promised that I'd most likely will…read morebe approved- I was indeed denied. To make matters worse, I was denied immediately after applying however they debited $520 from my account and said it would take 30-45 days to get my $500 deposit back. Why charge me for an apartment deposit if I was immediately denied? A deposit should not be made if I am not approved for the apartment. On top of this, they are sending my $500 back via check instead of back on my card. When I asked what address they'll send my check to, they started to ignore me. Very unprofessional and scammy. I will call my credit card company and report them.

The experience living at this place was mixed. Management and staff are top notch; very friendly,…read moreprofessional and they are very keen on making your living experience a good one. Maintenance staff is very good; they are very prompt to any request and quite accessible for any follow-up needed. The place itself, while not luxurious, is quite decent. The skyline view from the top floors are exceptional and you won't have it much better anywhere else. The main issue with this place is the valet parking; it is just horrible. Just getting your vehicle on time is a pain, almost throughout our stay there, which was just over a year. Having to pay over $200 monthly for this type of service is horrendous. There is little accountability when they are late in getting your vehicle; they always chalk it up to staff shortage and being very busy with multiple requests for vehicles. The number of times I have been late to get to work because of their negligence is countless. Good luck to anyone who has to get to work on time every morning. I have spoken to people who were on the verge of leaving just because of issues with the valet parking. The worst part of this is....good luck getting any reimbursement for damages to your vehicle. During my stay, my vehicle was dented 3 separate times by their staff, twice my vehicle lights were left on overnight and my battery was dead, 1 time they blew my tire on a piece of metal when trying to park my vehicle. They reimbursed me to get new tire; however, all other previous times, there was no accountability, there were denials, excuses upon excuses and I was eventually left to bear the liability of things they caused. During my stay there, I have seen quite a number of incidences where tenant's vehicles have been damaged....it was a fairly regular occurrence. The other issue is, although tenants are told not to smoke in their units, this is obviously disobeyed, as the smell of marijuana and other narcotics is prevalent at various places across the building. The aforementioned issues were not the reasons we left; we really left because we bought a home in another State. Other than the issues we encountered, our overall experience was just okay, but certainly not a luxurious experience, far from it.

I needed to leave this review 360 Huguenot has a sensational team. I did the entire remote rental…read moreprocess. I was attended by Kenisha Lawrence who gave me attention, gave me confidence and total assistance. I can describe Ms. Kenisha as a very competent and responsible person and with my process very careful. She made a total difference so that everything worked according to my needs. After my contact was with Brian Bronson, cheerful, has a super smile and connected to the taking so objective and fast. All the employees who assist us daily in the lobby make a total difference. They are attentive and help a lot. Lastly I met yesterday Maritza Garzon, the general manager who was attentive and kind and professional . I also want to say that the apartment facilities are great and all work well. Any questions can contact me for details of the apartment. I will be happy to answer. This beautiful photo is from my apartment.

The office staff seems to be of the highest level of incompetence. They can't seem to figure out…read morehow to solve the most basic level of issue. Such a key fobs constantly resetting . Mind you they charge the highest market rates of rent for these apartments but management operates as if this NyCHa housing or something. Walking around and to the building dog waste is everywhere including walking through the entrance and the hallways and elevators. This is supposed to be a luxury building but again as evident in the comments repeatedly management is part of the problem. They building stinks and even living in the higher floors you smell garbage. Because once again management can not seem to manage the issues causing such. They act so incompetent when ever an issue is brought to them as if they don't know how to solve the issues of the job they were hired for and on a constant bases having to reach out to folks about their heads to get simple issues resolved. The building has so much potential to be great but they seem to constantly hire the most incompetent managers that make living here a dumpster fire. They barely gotten the trifling rich infestation and dead body smell dealt with. It's down right pathetic and pure laziness of the office staff that makes this building such a disaster to live in.

DO NOT MOVE INTO SKYLINE NEW ROCHELLE…read more My experience here was beyond frustrating and unprofessional from start to finish. I worked with Alexandria Fleitas, a leasing specialist with only one year of experience, and it was clear she lacked knowledge of the process. Every time I had questions about the property, she would huff and puff as if I was bothering her. Instead of ensuring the apartment was ready, she was more focused on rushing us into a unit that was not move-in ready. The old tenants moved out on 9/17, and Ms. Fleitas originally gave me a move-in date of 9/25--a completely unrealistic turnaround. When I told her the window was too small, she brushed it off, saying "we have professionals who can get this done quick." Of course, she later admitted the apartment wasn't ready and pushed my date back to 9/30, which forced me to make last-minute changes with my movers and furniture company, costing me extra money. I specifically asked for a walkthrough before move-in. On 9/29 at 10 AM, Ms. Fleitas took me to the unit and told me maintenance had already done their "final walkthrough." The apartment was clearly not ready--chipped paint, crooked cabinets, bent closet doors, peeling ceilings. Yet she insisted I move in anyway and just fill out an inventory sheet for the problems. That was completely unacceptable. I requested to speak to her manager, Matilda Kamara, but was told they were both "too busy." When I finally did meet with Ms. Kamara, she provided no solutions. Later, I came back with my wife and did another walkthrough with Ms. Kamara and Maintenance Supervisor Mike. Even Mike admitted barely anything had been done and apologized because he wasn't in charge of that unit. Meanwhile, Ms. Kamara sat there with no real answers but still insisted I move in. At that point, I knew this property wasn't right. Between the unprofessional staff, rushed and poor work standards, and the condition of the apartment, there were too many red flags. To make matters worse, they wanted $3,600 for a unit with old appliances and sloppy preparation. I demanded my deposit back and declined to move in. On top of all this, other tenants even warned me about roach infestations in the building. Photos are attached to show the condition of the apartment. This was an exhausting and disappointing process. Skyline New Rochelle is unprofessional, disorganized, and not worth the money. I strongly advise anyone searching for an apartment--stay far away.

Amazed by the world class facilities and the top notch designs both interior and exterior. This…read morerevitalizes New Rochelle and brings forth a new definition of luxury. Great view of Westchester area and peaks of NYC from the zen outdoor patio. I'm 99% finalizing my lease, can not wait to officially be a resident at The Standard!

From the owner: The Standard is lavish living in a city that always keeps up. Each apartment is designed to high…read morecriteria for the comfort and enjoyment of every resident. With choices of studios, one-bedroom, and two-bedroom apartments, you will find the perfect living space for you. All entirely new apartments are equipped with stainless steel appliances and quartz stone counter tops. Every apartment is thoughtfully designed with floor-to-ceiling windows, providing plentiful natural light and extraordinary views of the Long Island Sound. The Standard features an exclusive rooftop patio that brings beautiful views of New York City, sunrises, and sunsets that are not to be missed. All residents have access to not only a fully-equipped gym, but a fitness lessons room where residents can learn and support each other's healthy lifestyles. A lounge area, including a kitchen, welcomes you and your guests for special occasions or to just spend quality time together.

And just to close the loop on my review of Harbor House, after my previous review was posted, a bot…read morereached out about the situation. I'll attach the message exchange for everyone to see how little accountability they take. In summation, run for the hills!

DO NOT RENT FROM HERE! I have been trying to get in contact with management for years regarding…read moreissues that have been ongoing for years and no-one calls back or returns messages. The ceilings leak every time it rains and the ceilings and walls are constantly cracking. This os supposed to be a non-smoking building however people smoke weed all the time, its disgusting and disrespectful but management does nothing about it. The support and customer service here is HORRIBLE. It's sad that we pay so much money for zero service, assistance, management, answers and solutions to problems. I honestly don't know how any of this is legal. Its scary.

The move in process was seamless and any issues that were presented were quickly resolved. The…read morebuilding is kept in immaculate condition and is quiet. I have experienced nothing but professionalism from the Leasing Manager and office staff. Hopefully, I have found my forever home.

Don't do it! I've been living here for 10 years and yes they are making reservations to apartments…read morewhen someone moves out, but the building is old. I pay very high rent with no amenities whatsoever! I also have to live with mice and waterbugs in my apartment. It's horrible and unsanitary! I am about to lodge a complaint with the health department!

My in-laws were recently denied an interview for purchasing a 2 bedroom coop in this building even…read morethough their debt to income ratio is far below the building's requirements, their cash reserve met the requirement and their credit score was above the requested minimum. The only reason I can see for the board not allowing an interview is unfortunately racism or ageism. Both of which are protected classes under the Federal Fair Housing Act of 1968. I implore anyone thinking of buying or renting in this building to think otherwise.

Lived here more than half my life! Raised 2 young men here and made lots of friends! Love the…read moreneighborhood and proximity to shopping and train to midtown! Solid, well run cooperative that has been here for more than half a century! I think that White Oak Housing Cooperative is my last stop lol! Come and take a look or call Ferrara Management at 914/888-2099!

Grab a drink, you're in for a long one! My partner and I have been living here now for 3 weeks…read more Before writing a review, I wanted to ensure I had a "real" experience. Now, let's start from the beginning... We started to look at this property in July. Getting back to us was a bit delayed. However, after getting into the building we quickly realized that safety was a top priority to this company. So they delayed tours a bit (from our POV). They didn't want any injuries to occur while touring, due to ongoing construction (definitely worth the wait). Shaun and Anissa are a tag team of perfection. They were informative and patient during our tour, they answered all of our questions, and provided us with ample support. After our tour we continued to have "concerns" about the layout of a few different units. Anissa continued to accommodate us and let us tour time and time again. Now the units.....they are amazing!!! Each one is unique, from the layout, to the finishes. Needless to say the finishes are all high end. The building itself is stunning. One of the bigger, and well equipped gyms I have seen. There is an adorable zen garden on the lower level, and the rooftop....the rooftop is perfection. On a clear day you get the most beautiful views of NYC. The pool area isn't opened yet, but it's such a beautifully curated space. Makes you feel like you are at a resort. There is also a pub on the main floor, it houses a pool table, fire place (electronic), and bar tops. It's a comfortable spot to hang with friends, or read a book. The area....so many walkable restaurants in the neighborhood less then 5 mins away. If you want to take a nice 10 min stroll there is a Starbucks. 15 min walk will get you to cross county shopping center (I actually mapped these out haha). For the commuters reading this, the metro north is literally 3 blocks away! Now let's get to the move in process....to sum it up....FLAWLESS. All communication was completed electronically. The management team does a phenomenal job at detailing the cost of everything. The Bozzuto company is also very transparent. There's no guess work or confusion regarding what you are paying for. On move in day Shaun did a walk through of the space with us, and took notes on any concerns we had (literally zero concerns for us). All moved in.....now three weeks later, we are beyond pleased, and we feel right at home. We have met the manager here, his name is Mo, and he is involved, and proactive. He will round with his team. Always inquires if there are any concerns they can improve on. Willing to fix all issues, no matter how small and trivial they may be. Now I know reading this you are probably thinking "it's a new building what issues could there be??" Well let me share some troubles we have had. Our washing machine was giving us an error message and wouldn't work. Mo ensured this was a top priority to fix. At this point we met the maintenance crew, Brian and Frank are AMAZING. They respect your space, clean up as they go, and leave maintenance update cards in your home if you permit them to enter when you aren't there. Our stove wasn't leveled, which made cooking a bit hard, Brian and Frank came right away and fixed this. Now that the building is open and ready to run. 42 Broad has employed a new sales and marketing associate named Janete, and a concierge guru named George. In our opinion, they are seamless fits in this team. Janete is informative and kind, just like everyone else, she is always smiling and willing to help. I see her touring all day and she's always in high spirits doing so. George is one of a kind, he is the perfect start to the day when you come off the elevator, and a nice welcome coming in from work. He is professional, and takes his job very seriously. I know this was long, and I hope you stuck around to read it all! Now come tour and be our neighbor!

Shaun is the assistant manager over at my new building and he's hands down the best community…read moremanager I've experienced in the last 15yrs of my life pertaining to customer service. He took his time explaining every aspect of the building. I had a few options prior to this particular building but Shaun made me feel at home. Since my move in he has been there anytime I needed help. Thanks for the professional hospitality. New York City Needs more managers like Shaun. thanks.