This place has fraudulent agents as employees I wouldn't recommend this place not even to my worse enemy they lie so much about coverages!!! I was buying a car from a dealership and they put Betty on the phone she was nice when she took my money but now that I've been trying to contact her she rejects my calls I was surprised when I received my documents from Infinity insurance and nothing from the company match my brokers information My sister works at State Farm and she knows exactly what these brokers are doing I will be filling a report against Preferred Plus Insurance Agency and FasTrak Insurance Solutions YOU GUYS NEED TO STOP PLAYING WITH PEOPLES POLICIES AND LYING YOU WILL RECEIVE MY DEPARTMENT OF INSURANCE CLAIM THIS PLACE NEEDS TO GET SHUT DOWN FOR BEING FRAUDS read more

I wanted to express my utmost satisfaction with the assistance provided by Melissa during my recent insurance policy selection process. Her guidance and support throughout the entire process were truly invaluable. Melissa demonstrated exceptional professionalism and patience, addressing all of my inquiries and concerns without hesitation. Despite the numerous questions I asked, she remained attentive and helpful, making the experience seamless and stress-free. Furthermore, I was so impressed with Melissa's expertise and customer service that I recommended her assistance to my family members when their insurance policies expired. She graciously extended the same level of exceptional support to them as well read more

If you care for your hard earned money and love saving the most you can especially on necessities like car insurance then stop busting your head on the best car insurance research because Fastrak insurance solutions is the best car insurance hands down, great quotes , great prices. Antonio García helped me through it all very professional very honest and generous and works with you in a patient manner step by step in everything and doesn't just throw you out there with just any car insurance. Well that's my experience, but you have to give it a try for yourself I am confident they won't disappoint you. Have a good day ya. read more

En primer lugar, me atendio una chica llamada laura, la cual fue muy paciente y acertiva, me ayudo con un problema que yo pensé que era difícil de solucionar pero ella me ayudo y en menos de 15 minutos me solucionó la aceguranza para mí carro ya que yo no tengo licencia y ocupaba una ACEGURANZA de full cobertura y en otros lugares era supremamente costosa y ella me la consiguió en menos de la mitad. En segundo lugar, cómo se podrán dar cuenta no hablo nada de ingles y ella fue súper paciente, incluso tradujo algunos doc para mí y me los explico. SUPER RECOMENDADO FASTRAK, muchas gracias por la ayuda. read more

I recently insured my son's vehicle and got a great price with great coverage, I initially spoke to Yesenia G., because of her great customer service by phone, I decided to go into the establishment. Once there I received great customer service and decided to insure his car there. I always trust first impressions and Yesenia was such a sweet heart , so friendly and polite on the phone and in person. I recommend the great customer service, prices and overall experience! Great place to get insured!!!! read more

WOW!! Just wow!! What an amazing experiece Ashley Torres provided for us. My fiance and I recently decided to switch insureres and have been dreading having to start looking. After a few calls we found Ashley and instantly knew she was the one to help us. She was very welcoming and made everything so easy and stress free. We will definetely be reccomending her and this location to all of our friends!! Thank you so much for taking care of us, Ashely! read more

I would highly recommend this place to anyone that needs insurance and looking for a better deal. I was being way overcharged until i found Fastrak Insurance! The agent by the name of Betty was super helpful and nice, and was able to help lower my payments. Going above and beyond my expectations, I left here very pleased with the customer service and professionalism of this business. All thanks to Betty, i have a little extra money in my pocket!! read more

As an individual whose been struggling with car insurance I can assure you that Luis Ramirez from Fastrak Insurance went above and beyond to help me find the lowest rate possible! I gave the South Gate location a call & was immediately returned with impeccable customer service! Luis was kind & helpful enough to deal with my situation. I will definitely recommend this location for all your car insurance needs!! read more

Customer service was By hands down one of the best. Long story short I had two car policy's on the same car. I would have been fine with just canceling a policy but the guy who answered my call " Ruben" didn't even hesitate to help me more than I expected and got me back paid for all the months I've had both policy's together! Got to cancel my other policy and came back with money!!! Who wouldn't be happy! read more

I must say shopping and dealing with insurance services for your car is never an easy or enjoyable task. This guy however, Raul Orihuela is not only intelligent, but completely respectful, thorough, personable and goes out of his way quickly (without a sweat on your part) to get you the best insurance for your hard earned dollar...plus he is just so knowledgeable and enjoyable to talk too. I trust him. read more

Me and my husband went in and were automaticly greeted by Agent Elizabeth. We went in look for a more affordable insurance and she was able to help us get it. She worked with us until we were satisfied! And honestly that is hard to find now in days. If your looking for great customer service and people that actually care go to FastTrack insurance and ask for Elizabeth you won't regret it!!!!! read more

So on my way to work Natalie called me and reminded me about my payment, I had totally forgot to make it! But she was very kind to help me in my situation. Her kindness spoke over the phone, I appreciate the care this business brings to the people! She also let me know about the Referral program so I will definitely let my coworkers, family and friends to make the switch & ask for Natalie! read more

Due to my driving record insurance for me is already high as it is, but when I went to see Luis Ramirez at the South Gate location, he made sure I was going to leave satisfied and relieved. He managed to lower my monthly rate by over $100 and he provided an SR22 form. I highly recommend people to go pay a visit to him. He's definitely your go to insurance guy. read more

I am so happy I came to Fastrak insurance! And so sad to read the negative reviews because I was extremely satisfied with the service I received and the rate I got! Antonio was very helpful and explained everything in detail. I made sure to ask a lot of questions and he did not mind answering all of them. Will definitely recommend him to my friends & family. read more

Susana R. was a big help when it came to getting a policy. she was able to get me a really good quote when other places where really high I'm happy with her services and I would really recommend her. She takes her time to get you the best insurance not like other places where they just want to collect your money and get on with their day she actually tries. read more

After looking around for insurance and getting high quotes, I finally came across Fastrak Insurance and spoke to Susana R. She took care of my insurance got a really good deal and most important she explained to me the coverage I needed and best fit my needs! I Highly Recommend Susana she rocks!! very Professional!! Hurry Hurry don't look elsewhere..... read more

Maria was such a great help!!! she was so nice and very effective with her time i was in and out in no time! Got great service with the greatest customer service i would recommend her to anyone who is looking for insurance and would like cheep and great service!! She really lives up to her reputation of being one of the best in the business! read more

This is the place for cheap auto insurance!!! I was recommended to Ruben & I am happy with his service. He managed to clear up the issue I had with the DMV and my finance company within minutes. Shoutout to the new staff there, they are really friendly and welcoming! I'll definately stay here as long as the service stays the same!! read more

have been a client here since it opened and i have nothing but good things to say about the staff. Yelp should really stop being money hungry and putting down businesses that dont want to pay for advertising. I was about to take my business elsewhere until my agent maria told me to look at the hidden reviews and theyre all good. read more