We have just completed a month long project to have our entire roof and box gutters redone. Out house was built in 1895. There have been many additions and renovations done over the years so it was definitely not a simple job. We had a total of 8 companies out to give estimates. At the recommendation of our real estate agent, Margaret Joyce, we contacted Fasten-Pro Roofing for one last estimate. They came in about 10,000 more than our lowest and 20,000 less than then highest bid for the entire project (roof and box gutters). Box gutter work is EXPENSIVE! After much deliberation we went with Fasten-Pro. The owner, Ray, was very helpful with picking colors, and was also kind enough to help us with tips for what to look for and what to avoid, even if we didn't go with them. Amanda and Mary responded almost immediately to every email I sent. All the guys were polite and professional. Sergio and Jason did some amazing work. We have been so happy with our experience. They have been here every day bright and early, and worked so hard the entire day. I am home a lot during the day and could hear how seriously they take their work. They check and recheck every measurement. They were kind to our kids, and clean up meticulously every single day. My husband and I miscommunicated about something we wanted done, and they redid some work to make sure we were totally satisfied at no extra charge, and were very nice about it even though it definitely set them back a bit. You could tell it was very important to them that we were absolutely happy with the final product. All of the wood from the box gutters was rotted and needed to be replaced. There were places where I actually watched them pull off the gutters in pieces with their hands. The entire system was rebuilt from scratch, and it looks amazing. They fixed siding and touched up the paint on the trim around the gutters at no extra charge. The final amount was exactly what we had talked about with no surprises. Like most roofing companies, their schedule is booked out for quite a bit, but they are absolutely worth the wait. We are just starting on the adventure that will be rehabbing this house, but we will be lucky to find companies half as good as this one going forward. Thank you all so very much! read more
