Pros: This place offers fast and quality dry cleaning services. They had my suit finished in one…read morebusiness day. Cons: The employees here should brush up on customer service skills, phone calls were more important than the customer standing in front of them. They should also make an effort to clean up the place and make it appear more professional. People: Fair Process: Good Product: Good Quality: Good Quantity: N/A Value: Fair Cleanliness: Fair Ambience: Fair Timing: Good Attention To Detail: Fair

I started using University Palms dry cleaners about 15 years ago when I first moved to Oviedo, in…read moreOrlando. Their service was excellent. After moving out of my area and returning to Oviedo, I started bringing my clothes to them again. However the quality of their service is terrible now. First they shrunk one of my wool sweaters, which I had just bought online. They offered me a free dry cleaning, which I accepted. However, all dry cleaned clothes were returned to me with a very strong and unpleasant chemical smell. The smell does not go away even after hanging the clothes for weeks outside. I brought back two sweaters that had been hung for a month and they repeated the dry cleaning for free. The two sweaters smelled even worse when I picked them up. Although their customer service is very good, the clothes they dry clean cannot be worn because of the strong chemical stench they add to them. I do not recommend this dry cleaning establishment.

Ok once again, I have to come update this a year later. I got my wedding dress cleaned here and…read morethey did an awesome job, even getting rid of my red wine stain from the dress while charging a very reasonable $175 for what was an expansive, heavy, silk ballgown. I also recently got a bridesmaid dress altered here and I paid $37 to get my satin dress hemmed and returned in 1 week. Service here is always exceptional and I would recommend to anyone needing alterations and dry cleaning.

I've been a client of Beautiful America for over 15 years. Yes, it is conveniently close to my…read morehome, but it is more than that. I consider them family. They greet me by my name. I have never had any issues with missing items or the quality of the service. They offer alterations and are always done right. Turnaround time is pretty good, even on busy seasons. Prices are fair. And if I need something done in a hurry, the only thing I get is a big smile and a "Sure can do" attitude. I wish more business would be so customer oriented as them.

I'm very happy with Smart Klean Plus! The dry cleaner that was closer to my house closed, so I was…read morelooking for a quality dry cleaner in the area and I found it. They are always pleasant when I show up and do the cleaning on-site! They have daily specials that are a big help when I have a bunch of shirts or suits ready to go. They are quick and fairly prices and I like that I get a confirmation text when I drop off.

After searching for a great reliable establishment that could take care of our needs. We finally…read morefound the place that can and will. Very friendly staff and knowledgeable. Fantastic discounts as well as convenient drop off/pick up express options. Very happy we finally have a place reliable and knowledgeable with great pricing.

HORRIBLE, STAY AWAY!!! DO NOT USE THEM!! You have been warned. I wish I would have listened to the…read morenegative reviews but I chose convenience instead because they are close to my home. I would give zero stars if I could. I have been coming here for a while getting comforters cleaned and close hemmed. I am a lawyer and wear a lot of suits. My pants and suits are expensive so I am very particular about the alterations and expect good quality professional alterations. I have had hemming here before with no issue. Well 3 weeks ago I dropped off 5 pairs of new expensive suit pants to be hemmed and they were an array of unique colors. When I dropped them off I told Don the owner to make sure they were hemmed with matching thread as professional hemming should be done. I pick them up the next week and they look horrible!! Sloppy stitching, unraveling thread, and they used black and white thread on all the pants (see pic). I saw this AFTER Don rang me up and I paid. I told him absolutely not this is not what I requested. He said fine leave them and they will fix. Came back a week later (so they had my pants for 2 weeks total ) and look at the work they did? Horrible nothing changed. They said they only had black and white thread. I said why didn't you tell me that when I dropped them off I could have taken them somewhere else! This is not what I paid you to do.. his response "no one can see them it's on the inside". So that is there excuse for sloppy work. That no one can see. He then tells me that the person who did my alterations before is retired. Again he did not tell me this or I would have went elsewhere. His response.."I don't have to tell you anything". Don is nice when you don't have any complaints but as soon as you have an issue with the work or service he is rude, dismissive and the other older guy that does the alterations is very aggressive and rude. They have ZERO customer service skills which is very important in this type of business because issues are inevitable so how you resolve and handle them is what matters and they absolutely do not care!! Stay clear of this place!! The last photo is proper hemming from a different company which I had to pay more to fix the crappy work Don's employees did of the same exact pants. Work at Dons place was sloppy and you can see the white thread peeling already the same day I picked them up and they hadn't been worn or washed yet!! Worst part he refused to give me a full refund he gave me only $40 when I paid $75. No worries I did a charge back at my bank and they will be getting the money for them so either way I got my money back. I will be reporting them to the BBB and code enforcement because why is their company not even registered or listed on FL sunbiz??!

I've been going here for 20 years. Cleaning, alterations, sewing on patches never had a problem.read more

I don't understand all these bad reviews. I've been going here for 20+ years. My clothes are always…read moreprovided perfectly back to me, hung, pressed, etc. if you have something that is dry clean only, they will do a great job. There is a cost associated with Dry cleaning and in my opinion, they are reasonable.

Worst service They did not handle my clothes with any care…read moreThey rolled my button ups didn't even put them on a hangers for me My undergarments were just stuffed at the bottom of The bag And my white sock now have a big stain on it VERY DISAPPOINTED WITH THIS SERVICE OVER PRICED ESPECIALLY FOR THE QUALITY OF SERVICE

I stopped by to wash queen size comforters, and loved how clean this laundromat is maintained --…read moreand they have the nicest staff! They have dozens of machines in various sizes. The entire space is well maintained, with plenty of sitting spaces. The rates are very reasonable, and I definitely recommend this spot! 10/10 efficient machines, friendly staff, and clean facility!

Very clean, great service, easy to navigate, free coffee, two pet birds. What's not to love?read more

Great work at a great price!…read more I received a dress the night before I needed to wear it and it was a little too big. I messaged several tailors through yelp after 11pm and Mr. Doan answered less than 15 minutes later with a simple "bring it over". I received messages from 2 other tailors with disclaimers that I needed to be there as soon as they open and one even told me it would be an additional 20% fee for "rush work". I arrived at Elegant Tailor & Cleaners at 10:30 a.m. Mr. Doan looked at the dress, did some quick measurements & said "what time do you need it?". I told him by 3pm he said "ok, see you at 3". I arrived back to his shop around 2:45, my dress was done and if fit perfectly. The best part of all of this was the price. I was full expecting to pay some ridiculous amount for this perfect same day work and I didn't. He did awesome work at a fair price and now he has a new customer. I bragged about him to everyone at my event later that night becuase I was really in shock at the quality or work done quickly and affordably.

I recently went here to get a bridesmaid dress tailored. They did a good job, but they do take a…read morewhile to get your clothes ready. I dropped my dress off first week of February and 2 weeks later I came to pick it up and it wasn't ready for another few hours. The total for getting my dress hemmed was $80. It was a silk dress, not anything super thick or crazy. I also dry clean my work blazer, which costs about $20 and takes a week to get done. Another place I use to go to on Colonial only charges $8 for dry cleaning. The prices here are definitely higher than the average, almost double. I pay for the convenience because I am walking distance from the tailor, but if you are looking for average prices I would recommend another place.

worst cleaners ever. I took over $5000 in clothes to be dry cleaned . from Pants to expensive…read moreshirt. all expensive designer clothes which should have been handled with care. half can back shrunk and all items came back glittery . There excuse as we had a wedding dress woth your clothes . i wouid never return and if you want you items done correctly I suggest you stay far from this place .

I took my wedding dress here to be cleaned. We eloped in the mountains and the bottom was COVERED…read morein mud. It practically looks new now! She was able to get 99% of the mud out, plus 100% of makeup stains and another random stain that was on the front of my dress.

They were very nice . Good job on my pants hemmed. There…read morearen't too many cleaners around where we live.

I needed clothes pressed for a wedding I was attending in a few hours, they did it while I waited,…read morethey did a great job and provided friendly service.

Employee very helpful for this first time user. Entire facility clean. I would recommend an air…read morefreshener for the urinal - the only drawback - but otherwise bathroom and toilet clean.

Came here to wash a ton of blankets, quilts, and beach towels after having had lots of visitors…read moreover the last couple of weeks. I had no idea how to use the machines as it had been a long time since I needed a laundromat! "B" was extremely kind and very helpful!! He was behind the counter taking care of business and helping customers and took time to guide me on which machines to use (and saved me money at same time)! He helped me from start to finish -- pointed out which machines would take care of what I needed, especially since I had so much. Washing everything at home would've taken me days! The facility was very clean, well organized and had the convenience of accepting credit cards (besides cash, of course!). Highly recommend Laundry Suds!